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Keyboard not working during bootup.
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phoenixmg
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5. January 2012 @ 18:10 _ Link to this message    Send private message to this user   
My keyboard stopped working after I got a keyboard failure message during bootup. I have XP Professional and I tried running a diagnostic, reinstallation of drivers & OS, and a USB keyboard. I also kept getting a low system voltage message too. Does anyone know of a fix? Any assistance will be appreciated. Thanks in advance.
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ddp
Moderator
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5. January 2012 @ 20:27 _ Link to this message    Send private message to this user   
take a real close look at the usb connectors were the keyboard was connected as i think you broke 1 & is causing a short in power to ground with 1 of the usb pins causing low system voltage message.
phoenixmg
Member
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5. January 2012 @ 22:43 _ Link to this message    Send private message to this user   
My original keyboard had a serial port connection and it registered OK when I did a diagnostic on it and when I tried to repair/reinstall the OS. I also tried the USB ports but nothing happened. The system voltage says F1 to continue, F2 to run setup utlity. Keyboards are unresponsive there.

This message has been edited since posting. Last time this message was edited on 5. January 2012 @ 22:55

ddp
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5. January 2012 @ 23:48 _ Link to this message    Send private message to this user   
is not a serial port but is a ps2 port. try clearing the cmos to see what happens.
phoenixmg
Member
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6. January 2012 @ 02:09 _ Link to this message    Send private message to this user   
So, I'd hit F2 to access CMOS?
ddp
Moderator
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6. January 2012 @ 15:25 _ Link to this message    Send private message to this user   
no, remove cmos battery or use cmos jumper on motherboard to put motherboard back to original configuration.
phoenixmg
Member
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6. January 2012 @ 23:56 _ Link to this message    Send private message to this user   
I took out the battery and tried the jumper but I got another keyboard failure message. Should I get another battery
ddp
Moderator
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7. January 2012 @ 15:08 _ Link to this message    Send private message to this user   
can try it as should be a cr2032 battery.
phoenixmg
Member
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13. January 2012 @ 01:34 _ Link to this message    Send private message to this user   
I had to order a battery since I couldn't find one in store anywhere. I took another look inside at the motherboard and I'm not sure if I looked at the right spot for the jumper. What does it look like and where would it be?
ddp
Moderator
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13. January 2012 @ 13:21 _ Link to this message    Send private message to this user   
usually by the battery. is a colored piece of plastic(red, white, green, black or blue) with copper in it. there is usually 3 pins that the jumper is on to of them. check your motherboard manual.
phoenixmg
Member
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17. January 2012 @ 22:34 _ Link to this message    Send private message to this user   
The replacement battery that I ordered arrived today and I put it in but the keyboard message is still there and a keyboard won't respond. I also saw a white tab with a coil in it but it wouldn't come up and the manual didn't say how to move it.
ddp
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17. January 2012 @ 22:50 _ Link to this message    Send private message to this user   
what is the make & model# of the computer or motherboard? does the keyboard work on another pc? is the mouse ps2 or usb & can you try another 1 as maybe it is causing the problem, ran into that years ago on a customer's computer.
phoenixmg
Member
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18. January 2012 @ 19:38 _ Link to this message    Send private message to this user   
It's a Dell Dimension 8300. The keyboards worked on other PCs and one is a brand new Logitech USB keyborad. The original and the mouse are USB. I tried using other ports and other USB slots but nothing works.
ddp
Moderator
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24. January 2012 @ 18:24 _ Link to this message    Send private message to this user   
new computer.
Senior Member
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25. January 2012 @ 03:03 _ Link to this message    Send private message to this user   
New power supply!

i7 3770 12GB ram terrabyte sata drive 1 750Gb sata drive 285GTX graphics Sony dvdwriter same NZXT Nemesis case
Still playing Black Hawk Down why did I upgrade?
phoenixmg
Member
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26. January 2012 @ 00:04 _ Link to this message    Send private message to this user   
Originally posted by pcrepair:
New power supply!
So would that mean that I'd get a new battery or that in addition to something else?
ddp
Moderator
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26. January 2012 @ 00:15 _ Link to this message    Send private message to this user   
power supply that converts your house voltage to 3.3v, 5v & 12volts.
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phoenixmg
Member
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26. January 2012 @ 17:14 _ Link to this message    Send private message to this user   
Any suggestions on a good brand/model?
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