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PC Won't Power Up
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baddassb
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17. March 2014 @ 18:01 _ Link to this message    Send private message to this user   
Hello,

I have a HP Pavilion desktop. The unit was moved from desk top to floor, but apparently (after questioning the mover) the plug wasn't disconnected during this move. Now the PC won't power up and the green light on the back is flashing. I'm assuming it may be the power supply. I've tried unplugging the power cord, holding the power button for 10 seconds and replugging -- nothing. I toggled the voltage switch -- nothing. Next I will open the unit, clean it out and make sure all connections inside are secure. Has anyone heard of blowing a hair dryer on the outside fan area and (miraculously) the green light goes solid, allowing powerup? Just looking for more suggestions.

Thank you in advance,

This message has been edited since posting. Last time this message was edited on 18. March 2014 @ 13:38

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ddp
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17. March 2014 @ 21:27 _ Link to this message    Send private message to this user   
that is not the wattage switch but voltage switch, 115v to 220v or vice versa depending on what country you live in.
baddassb
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18. March 2014 @ 00:16 _ Link to this message    Send private message to this user   
Originally posted by ddp:
that is not the wattage switch but voltage switch, 115v to 220v or vice versa depending on what country you live in.
yes, that's what i mean. I just used the wrong term.

HP Pavilion HPE, Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 8.00GB, Windows 7 Home Premium, 64Bit, SP1, AMD Radeon HD 6450, Adobe CS 5.5

Dell Dimension P4,2.80GHz,512MB,XPHomeEdition Versions 2002 SP2, NVIDIA GeForce Fx 5200, JLMS DVD-Rom, LITE-ON DVDRW, DVD Shrink, DVD Decryptor, Nero, Sonic, ShowBiz
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18. March 2014 @ 14:01 _ Link to this message    Send private message to this user   
reseat ram and video card.check to make sure your cpu cooler is firmly seated as well.it sounds like they werent very gentle with it when they set it down.
baddassb
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18. March 2014 @ 18:42 _ Link to this message    Send private message to this user   
Originally posted by aldan:
reseat ram and video card.check to make sure your cpu cooler is firmly seated as well.it sounds like they werent very gentle with it when they set it down.
Ok, I will take a look at that. I used the "blow dryer" trick, the green light went steady and the pc powered up, but the fan wasn't spinning. ??? I'm thinking this will only last until I shut down the pc.

thanks as always,
[6:38 EST]
baddassb
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3. April 2014 @ 11:34 _ Link to this message    Send private message to this user   
Originally posted by aldan:
reseat ram and video card.check to make sure your cpu cooler is firmly seated as well.it sounds like they werent very gentle with it when they set it down.
Well the blower dryer trick worked for about 2 weeks, even after powering the pc off but has now blown again. Does it matter replacing a high-connector with a low-connector psu makes a difference because all the psu's i see online have low connectors? Just wondering.............

Thanks as always,
[11:33 AM EST]
ddp
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3. April 2014 @ 12:16 _ Link to this message    Send private message to this user   
what do you mean by high connector & low connector?
baddassb
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3. April 2014 @ 12:36 _ Link to this message    Send private message to this user   
Originally posted by ddp:
what do you mean by high connector & low connector?
When HP talks about replacing psu, they mention the high-connector power supply has the power connector near the top of the computer and low-connector power supply has the power connector near the add-in cards. My original psu has the plug up the upper top left corner of psu (high connector), whereas all replacements I've seen now have the plug on the lower right corner of psu (low connector).

Here's the link to make more sense: http://h10025.www1.hp.com/ewfrf/wc/docu...us&dlc=en&lc=en

Thanks again in advance,
[12:35pm EST]
ddp
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3. April 2014 @ 12:44 _ Link to this message    Send private message to this user   
doesn't matter as the difference between the 2 are just due to fit in the case which is 1 of the reasons i like clone computers over namebrands like hp & dell.
baddassb
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3. April 2014 @ 12:55 _ Link to this message    Send private message to this user   
Originally posted by ddp:
doesn't matter as the difference between the 2 are just due to fit in the case which is 1 of the reasons i like clone computers over namebrands like hp & dell.
good to know because all replacement psu's online (from newegg, etc...) are low connectors.

Thanks as always for all positive and reliable feedback! ;)
[12:55PM EST]
baddassb
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7. April 2014 @ 14:10 _ Link to this message    Send private message to this user   
Originally posted by ddp:
doesn't matter as the difference between the 2 are just due to fit in the case which is 1 of the reasons i like clone computers over namebrands like hp & dell.
well I guess my question of low-connector/high-connector does make a difference. I tried installing the psu, which was a low-connector and because of how the tower was structured (for a high-connector psu) on the back, it would not fit securely. I was only able to use three screws because of where the plug area is located. Also, after all the installation effort, the psu didn't power up computer at all. When I initially pressed the pc's power button, the fan on motherboard spun for a quick second and that was it. Nothing after that. I checked all connections (20-pin on mb, optical/hard drives, etc...), but no power seemed to come through. Is there any way to check if the psu is faulty?

Thanks,as always, for any feedback!
[2:09PM EST]
ddp
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7. April 2014 @ 20:29 _ Link to this message    Send private message to this user   
did you also plug in the other 4 pin connector from the psu into the motherboard? i presume you are in north america because of your "[2:09PM EST]" post so check that the switch on back of psu is set to 120v not 240v. to test if the psu is good or bad, put a wire jumper or even needle nose pliers into the green wire socket & 1 of the black wire sockets of the 20 pin connector of the psu with the psu plugged into the wall but not the computer, the fan should spin.
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baddassb
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7. April 2014 @ 21:58 _ Link to this message    Send private message to this user   
Originally posted by ddp:
did you also plug in the other 4 pin connector from the psu into the motherboard? i presume you are in north america because of your "[2:09PM EST]" post so check that the switch on back of psu is set to 120v not 240v. to test if the psu is good or bad, put a wire jumper or even needle nose pliers into the green wire socket & 1 of the black wire sockets of the 20 pin connector of the psu with the psu plugged into the wall but not the computer, the fan should spin.
good catch, yes, I am in NA and yes, the switch is set to 120v. the 4 pin connector was plugged into the motherboard as well as the 20 pin. Here's the thing: the fan on my psu "is" spinning, it's just that the green light is constantly flashing and pc won't power up -- which is why used the "blower dryer" to get it up and running until i received a new psu. But today i tried to install the new psu, plugging all connectors into the same and nothing happened at all. this particular psu doesn't have a light on the back, just an on/off (O/I) switch. I will try the "paper clip" test tonight on the new psu.

Thanks again as always!
[9:58PM EST]

This message has been edited since posting. Last time this message was edited on 7. April 2014 @ 21:58

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