I recently received a refurbished Xbox-360 from Microsoft after sending my old one in for "RROD" issues. As soon as I recieved the new console I transferred over the DLC to the new console and did the media update and dashboard update. My problem is that when I try to play some .AVI movies Not all, from my USB hard drive they will play for 5-10 minutes then I get an error content may not be supported with an error code "69-8007045D". I contacted support and here is their response:
Hello Darryll,
Thank you for contacting Microsoft online support for XBOX. I am Kian and I will be helping you today with this issue.
We received your email and as I understand that when you try to play video on your Xbox 360 console, you receive an error message with status code: 69-8007045D.
I know how disappointing it is when you're unable to play the movie successfully and rest assured that I will properly assist you on your issue.
Be advised that this content may not be supported. For more information, visit the following Xbox Web site: http://www.xbox.com/support
Thank you for your time and understanding.
If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number 1115512093 so we can expedite our service to you.
Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.
Best Regards,
Kian
Microsoft XBOX Support Services
http://support.microsoft.com/
I am more confused by the email than my movie problem lol...
What bugs me is that it plays fine for a while before the error pops up so it must be supported! Here is the info for one movie with this problem:
