I need to reformat my hard drive, but have never done so before. This is primarily because I believe I have a keylogger in my system that none of my scanners (Avast!, AVG, SpyBot, MalwareBytes, Windows Defender) can find.
Anyway, I didn't get a Vista install disc or any other disc at all when I bought my laptop so I don't know how I could reinstall it. Also (it's a Toshiba), will I lose all the programs that came with the system when I bought it because I don't have a disc?
And if someone could give me advice that would be awesome. I have never reformatted before and I don't really know how to do it. Thanks.
the reason you did not get a recovery disk is because you either have a 2nd partition on your hd to reload windows from or there is a program in all programs that makes your recovery dvd's as you'll need about 3 blank dvd's. what is the make & model# of that toshiba?
Originally posted by ddp: the reason you did not get a recovery disk is because you either have a 2nd partition on your hd to reload windows from or there is a program in all programs that makes your recovery dvd's as you'll need about 3 blank dvd's. what is the make & model# of that toshiba?
It's a Satellite L500. I know it doesn't have a recovery partition, I'd previously asked elsewhere about that before.
Originally posted by barkera0: It's a Satellite L500. I know it doesn't have a recovery partition, I'd previously asked elsewhere about that before.
I'm not sure if this is applicable to all versions of the L500 series but I found this post on Toshiba's website; have you tried this?
Quote:A: The Satellite L500 series comes with HDD recovery and a utility to create the recovery disks. Please refer to pp.70 of the User's Guide:
To create recovery DVDs:
1 Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator.
2 Select DVD (to create Recovery media on DVD).
3 Select the items you want to copy to DVD by clicking the check box next to each item?s Name?recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
4 Click Create.
5 Insert a blank DVD into your optical disc drive when prompted.
