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wndows xp drive missing or turned off
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sst104
Newbie
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13. August 2011 @ 12:41 _ Link to this message    Send private message to this user   
I want to perform a system restore in my HP windows XP but the system says that can not be done cause drive J:\ is discconected or is turned off.
Can someone please help me fix this problem,I want to do this to see if that way Boolhound 21 stops, it keeps comming on and Symantec end point protection does not stop it,I have to do everyday a symantec scan to quarantine them, some times I get 3000 of them a day.

This message has been edited since posting. Last time this message was edited on 14. August 2011 @ 15:55

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Jeffrey_P
Senior Member
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13. August 2011 @ 13:17 _ Link to this message    Send private message to this user   
Is the drive spinning up?
The drive could of gone ugly on you.

That's the biggest problem with system restore. If the drive dies all the data is gone.
Hopefully you made a backup using a third party backup utility on a separate drive.
Jeff
sst104
Newbie
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14. August 2011 @ 08:19 _ Link to this message    Send private message to this user   
Originally posted by Jeffrey_P:
Is the drive spinning up?
The drive could of gone ugly on you.

That's the biggest problem with system restore. If the drive dies all the data is gone.
Hopefully you made a backup using a third party backup utility on a separate drive.
Jeff
Thanks Jeff,when I need to disconnect my Ipod it says "ok to disconnect drive J"so I do not understand what is going on.
Jeffrey_P
Senior Member
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14. August 2011 @ 08:34 _ Link to this message    Send private message to this user   
Bizarre problem, got me on that one.

Have you done a search for a similar problem?

Maybe somebody else will chime in.
Jeff
JST1946
Senior Member
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14. August 2011 @ 10:45 _ Link to this message    Send private message to this user   
I don't know if this will help but you can give it a try.

http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2010-042718-4157-99&tabid=3


Sometimes when I have a problem like this I remove the drive and install it in an external USB enclosure then scan it on a different computer.
sst104
Newbie
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14. August 2011 @ 15:53 _ Link to this message    Send private message to this user   
Originally posted by JST1946:
I don't know if this will help but you can give it a try.

http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2010-042718-4157-99&tabid=3


Sometimes when I have a problem like this I remove the drive and install it in an external USB enclosure then scan it on a different computer.
Thanks JST1946,I have done this,and bloodhound 21 keeps comming,I just did a scan and Symatec quarantined 2,034 Bloodhound 21 and everyday I have to do a scan.
ddp
Moderator
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14. August 2011 @ 16:13 _ Link to this message    Send private message to this user   
try doing the system restore thru safemode/administrator not safemode/your name.
sst104
Newbie
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21. August 2011 @ 09:14 _ Link to this message    Send private message to this user   
Originally posted by ddp:
try doing the system restore thru safemode/administrator not safemode/your name.
Thanks ddp,I just did it and it worked,now I need to see if this way I stop that bloodhound 21.

Thanks again ddp.
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ddp
Moderator
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21. August 2011 @ 15:41 _ Link to this message    Send private message to this user   
no problem. look in your msconfig/startup to see if there or not.
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