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afterdawn.com > forums > software, operating systems and more > windows - virus and spyware problems > virus has logged and used our online passwords
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virus has logged and used our online passwords
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Who_U
Junior Member
_ 		7. August 2010 @ 05:21 _ Link to this message    Send private message to this user   
Hi all,
first off, sorry if this is in the wrong area, i don't know where it might go... if it is, please feel free to move it :)

Now, to business: I need help. A virus has logged the passwords used for our major online accounts, and the creator has used them and hacked our account; some of these websites include: an email account (GMail), a Rapidshare account, a forum account, and a Web hosting account... and we don't know when they were retrieved, and off which of our computers it was taken off. We use ESET NOD32 Security Suite AV software, always up to date, and often check for viruses and spyware... i don't know what else to do, and how we can possibly secure the issue... can anyone please help?? Our OS is Windows XP if that makes any difference...

Please help!

Thanks in advance,
Dronnoc (Who_U)
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xboxdvl2
Senior Member
_ 		7. August 2010 @ 08:21 _ Link to this message    Send private message to this user   
well it sounds like they put a keylogger on your computer.a keylogger is something that tells them what keys you've pressed.Kinda virus/spyware.you would probably get a bit more info/help in the virus section.

here link

ive had 1 email account hacked while using a librarys computer.maybe contact the staff running your email and other stuff.they should be able to block your account until you get it sorted out.
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custom built gaming pc from early 2010,ps2 with 15 games all original,ps3 500gbs with 5 games all original,yamaha amp and 5.1channel surround sound speakers,46inch sony lcd smart tv.
ddp
Moderator
_ 		7. August 2010 @ 14:08 _ Link to this message    Send private message to this user   
moved to correct forum as not a windows issue. what anti-virus & anti-spyware programs are you using?
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Who_U
Junior Member
_ 		8. August 2010 @ 00:26 _ Link to this message    Send private message to this user   
Thanks ddp, i had no idea where to put it :) i am using ESET NOD32 Security Suite, and Spybot S&D for anti-spyware.

and xboxdvl2, i have managed to regain access (finally!) back into our email account :) however, i do believe you are right in saying its a key-logger :)

Thankyou for the responses!
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