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Friday 8.11.2024 / 14:49
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afterdawn.com > forums > software, operating systems and more > windows - software discussion > itunes help
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Itunes help
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wayne2424
Inactive
_ 		8. June 2011 @ 12:17 _ Link to this message    Send private message to this user   
I can't open my ituned program I spoke to apple and they said it was a microsoft problem then microsoft said talk to HP and i did and there was nothing i can do whe i open it eccounter the same problem even after i redownloaded itunes please help
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hanoobal
Junior Member
_ 		23. June 2011 @ 07:44 _ Link to this message    Send private message to this user   
Hi Wayne2424: what exactly is the issue you experience when trying to start iTunes?

does your computer freeze?

Press Crl+Alt+Del and go to task manager. Do you see an iTunes entry in the Processes tab?
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wayne2424
Inactive
_ 		23. June 2011 @ 13:38 _ Link to this message    Send private message to this user   
no it doesnt freeze it just doesnt open up and it sayd microsoft has encounted a problem. i delated and then reinstalled and it still happens. there's not much else i no what to do short of rebooting the computer like new
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hanoobal
Junior Member
_ 		24. June 2011 @ 06:07 _ Link to this message    Send private message to this user   
When you "redownloaded" your iTunes, did you make sure to restart your PC?

I would follow these Apple instructions carefully. I have had problems with my iTunes and have reinstalled according to the instructions. It worked for me:

support(.)apple(.)com/kb/HT1923
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wayne2424
Inactive
_ 		24. June 2011 @ 09:08 _ Link to this message    Send private message to this user   
i did restart my computer But I guess i will try what you said
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wayne2424
Inactive
_ 		6. July 2011 @ 12:36 _ Link to this message    Send private message to this user   
did what u said and it still didnt work
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wayne2424
Inactive
_ 		8. July 2011 @ 22:12 _ Link to this message    Send private message to this user   
I did what u sent me and i still and open up itunes
the only thing i might have to do is reboot my computer cause i backed up all of my music
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