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afterdawn.com > forums > software, operating systems and more > windows - software discussion > problem installing real alternative
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Problem installing Real Alternative
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Sitbon09
Newbie
_ 		26. September 2011 @ 22:10 _ Link to this message    Send private message to this user   
I'm getting this error message during the install phase for Real Alternative downloaded from AfterDawn.

Error creating registry key: HKey_classes_Root\.rpm
RegCreatekeyEx failed; code 5.
Access is denied.
Click Retry to try again, Ignor to proceed anyway (recommended) or Abort to cancel.

Unfortunately it will only allow me to abort. I've tried running the install twice but same problem.

A shop suggested I try installing RA as I've also been having trouble installing Real Player Free version. I need to be able to play Real Player files. I have GOM and WMV.

Any ideas on what the problem is and how to fix it?

Thanks

Sitbon
[ + quote]
attar
AfterDawn Addict
_ 		27. September 2011 @ 19:50 _ Link to this message    Send private message to this user   
Do you have Administrative privileges.
[ + quote]
Sitbon09
Newbie
_ 		15. October 2011 @ 03:29 _ Link to this message    Send private message to this user   
Originally posted by attar:
 Do you have Administrative privileges.
I believe yes, I have gone to Control panel, user account and it has my name as Administrator. I have also checked in the registry editor/permissions for HKey Classes Root that full control is allowed, which it is.

I only knew to do these steps from looking at other forums however this still hasn't fixed my problem. What else could it be?

thanks

Sitbon
[ + quote]
Andrew

This message has been edited since posting. Last time this message was edited on 15. October 2011 @ 03:40
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scorpNZ
AfterDawn Addict

4 product reviews
_ 		15. October 2011 @ 03:57 _ Link to this message    Send private message to this user   
Right click on file "run as admin" see what that does if that don't work use klite & enable real in options
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