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Dual layer copying no longer works on laptop
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wrg75
Newbie
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13. February 2011 @ 16:54 _ Link to this message    Send private message to this user   
Hello,

Up until a month ago, I was able to burn dual layer DVDs on my laptop without any problems. I would use an external DVD burner since the internal DVD drive on my laptop is broken. Then I was no longer able to burn dual layer DVDs , and I would receive generic errors when trying to do so. I thought that my external DVD burner had broken, so I replaced it with another external burner of the same model (HP DVD557s) and was still unable to burn dual layer DVDs. Then I bought another external burner from a different manufacturer (Gearhead) and received the same results: I can burn single layer DVDs but not dual layer DVDs.

So what do I do now? Could this be caused by some sort of a driver issue or "behind the scenes" update that can be easily corrected, if only I knew how to do so?

I have a Toshiba Qosmio F45-AV411 that has a Vista 32 bit OS.

Thanks for the help.

Walter
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Senior Member
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13. February 2011 @ 19:07 _ Link to this message    Send private message to this user   
What Program Are You Useing to Burn With?

Try Imgburn.

wrg75
Newbie
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19. February 2011 @ 15:05 _ Link to this message    Send private message to this user   
Thanks. Following your suggestion, I tried ImgBurn, and it failed to burn a dual layer DVD. I saved the log file and also wrote down the error messages that appeared when the DVD failed to burn. What do you need for me to do?

Thanks for helping.
Senior Member
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19. February 2011 @ 22:46 _ Link to this message    Send private message to this user   
Post the Log.

wrg75
Newbie
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20. February 2011 @ 12:26 _ Link to this message    Send private message to this user   
I 12:24:46 ImgBurn Version 2.5.5.0 started!
I 12:24:46 Microsoft Windows Vista Ultimate Edition (6.0, Build 6002 : Service Pack 2)
I 12:24:46 Total Physical Memory: 3,134,976 KB - Available: 1,664,696 KB
W 12:24:46 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!
I 12:24:46 Initialising SPTI...
I 12:24:46 Searching for SCSI / ATAPI devices...
I 12:24:46 -> Drive 1 - Info: TEAC DV-W28SLCTF M.6A (D:) (ATA)
I 12:24:46 -> Drive 2 - Info: HP DVD Writer 557s QH22 (E:) (USB)
I 12:24:46 Found 2 DVD±RW/RAMs!
I 12:26:08 Operation Started!
I 12:26:08 Building Image Tree...
I 12:26:18 Checking Directory Depth...
I 12:26:18 Calculating Totals...
I 12:26:18 Preparing Image...
E 12:26:39 Operation Aborted! - Duration: 00:00:31
I 12:27:30 Operation Started!
I 12:27:30 Building Image Tree...
I 12:27:38 Checking Directory Depth...
I 12:27:38 Calculating Totals...
I 12:27:38 Preparing Image...
I 12:27:50 Using Layer Break LBA: 2019674 -> 2019680 (VTS_01, PGC: 1, Chapter: 19, Cell: 20, Vob/Cell ID: 1/20, Time: 01:33:35, SPLIP: No)
I 12:27:50 Checking Path Length...
I 12:27:50 Contents: 25 Files, 2 Folders
I 12:27:50 Content Type: DVD Video
I 12:27:50 Data Type: MODE1/2048
I 12:27:50 File System(s): ISO9660, UDF (1.02)
I 12:27:50 Volume Label: SCARFACE
I 12:27:50 IFO/BUP 32K Padding: Enabled
I 12:27:50 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 12:27:50 TV System: NTSC
I 12:27:50 Size: 8,245,399,552 bytes
I 12:27:50 Sectors: 4,026,074
I 12:27:50 Image Size: 8,246,034,432 bytes
I 12:27:50 Image Sectors: 4,026,384
I 12:28:07 Operation Successfully Completed! - Duration: 00:00:36
I 12:28:07 Operation Started!
I 12:28:07 Source File: -==/\/[BUILD IMAGE]\/\==-
I 12:28:07 Source File Sectors: 4,026,384 (MODE1/2048)
I 12:28:07 Source File Size: 8,246,034,432 bytes
I 12:28:07 Source File Volume Identifier: SCARFACE
I 12:28:07 Source File Volume Set Identifier: 3E53636F003D7007
I 12:28:07 Source File Application Identifier: IMGBURN V2.5.5.0 - THE ULTIMATE IMAGE BURNER!
I 12:28:07 Source File Implementation Identifier: ImgBurn
I 12:28:07 Source File File System(s): ISO9660, UDF (1.02)
I 12:28:07 Destination Device: [0:0:0] HP DVD Writer 557s QH22 (E:) (USB)
I 12:28:07 Destination Media Type: DVD+R DL (Disc ID: MBIPG101-R10-65) (Speeds: 3x, 4x)
I 12:28:07 Destination Media Sectors: 4,173,824
I 12:28:07 Write Mode: DVD
I 12:28:07 Write Type: DAO
I 12:28:07 Write Speed: MAX
I 12:28:07 Link Size: Auto
I 12:28:07 Lock Volume: Yes
I 12:28:07 Test Mode: No
I 12:28:07 OPC: No
I 12:28:07 BURN-Proof: Enabled
W 12:28:07 Write Speed Miscompare! - MODE SENSE: 5,540 KB/s (4x), GET PERFORMANCE: 11,080 KB/s (8x)
I 12:28:07 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x)
I 12:28:07 Optimal L0 Data Zone Capacity: 2,019,680
I 12:28:07 Optimal L0 Data Zone Method: IFO Cell Boundary, 'SPLIP' Flag Not Set
I 12:30:44 Set L0 Data Zone Capacity Succeeded!
I 12:30:46 Filling Buffer... (40 MB)
I 12:30:48 Writing LeadIn...
I 12:30:49 Writing Session 1 of 1... (1 Track, LBA: 0 - 4026383)
I 12:30:49 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 4026383)
I 12:30:49 Writing Layer 0... (LBA: 0 - 2019679)
I 12:47:35 Writing Layer 1... (LBA: 2019680 - 4026383)
W 12:48:48 Failed to Write Sectors 2037312 - 2037343 - Reason: Timeout on Logical Unit
W 12:48:48 Retrying (1 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (2 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (3 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (4 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (5 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (6 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (7 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (8 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (9 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (10 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (11 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (12 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (13 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (14 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (15 of 20)...
W 12:48:51 Retry Failed - Reason: Invalid Address For Write
W 12:48:51 Retrying (16 of 20)...
W 12:48:52 Retry Failed - Reason: Invalid Address For Write
W 12:48:52 Retrying (17 of 20)...
W 12:48:52 Retry Failed - Reason: Invalid Address For Write
W 12:48:52 Retrying (18 of 20)...
W 12:48:52 Retry Failed - Reason: Invalid Address For Write
W 12:48:52 Retrying (19 of 20)...
W 12:48:52 Retry Failed - Reason: Invalid Address For Write
W 12:48:52 Retrying (20 of 20)...
W 12:48:52 Retry Failed - Reason: Invalid Address For Write
W 14:43:39 Retrying (21)...
W 14:43:39 Retry Failed - Reason: Invalid Address For Write
W 14:44:56 Retrying (22)...
W 14:44:56 Retry Failed - Reason: Invalid Address For Write
W 14:45:08 Retrying (23)...
W 14:45:08 Retry Failed - Reason: Invalid Address For Write
E 14:45:15 Failed to Write Sectors 2037312 - 2037343 - Reason: Timeout on Logical Unit
E 14:45:15 Next Writable Address: 0
I 14:45:15 Synchronising Cache...
W 14:45:27 User opted to skip the 'Close Track/Session/Disc' functions.
E 14:45:27 Failed to Write Image!
I 14:45:28 Exporting Graph Data...
I 14:45:29 Graph Data File: C:\Users\Walter\AppData\Roaming\ImgBurn\Graph Data Files\HP_DVD_Writer_557s_QH22_SATURDAY-FEBRUARY-19-2011_12-28_PM_MBIPG101-R10-65_MAX.ibg
I 14:45:29 Export Successfully Completed!
E 14:45:29 Operation Failed! - Duration: 02:17:20
I 14:45:29 Average Write Rate: 505 KB/s (0.4x) - Maximum Write Rate: 4,197 KB/s (3.0x)

PS: I checked and verified that AnyDVD was disabled.
Thanks.
Senior Member
_
20. February 2011 @ 19:04 _ Link to this message    Send private message to this user   
Try Ripping TheMovie To An ISO File (RIP TO IMAGE)

Instesd of Haveing Imgburn Build, Just Write the Iso With It.

Also Try Burning at a Lower Speed If You Aren't Using Verbs.
I Still Have To Say It, Make Sure ANYDVD is Disabled and Exited.

If That Fails Try Using DVDFab To Rip To An ISO and Have IMGBURN Burn The MDS File It Creates foe DL Disc

wrg75
Newbie
_
23. February 2011 @ 20:56 _ Link to this message    Send private message to this user   
I closed AnyDVD entirely, tried burning a DVD again and received the same error at 50% completion.

Next I successfully created an ISO and tried burning it to DVD. I received an error about data zone capacity, and then hit continue. ImgBurn failed to burn the ISO file to DVD.

I am using ImgBurn.
scorpNZ
AfterDawn Addict

4 product reviews
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23. February 2011 @ 23:14 _ Link to this message    Send private message to this user   
Perhaps the data zone capacity is what the issue is,the source file is over 8.2gb in size in your log.Ok so when i do movies i have to check it's properties because the source file size compared to the amount of disc space required to hold that data usually needs to be much larger,in other words the data may not fit as there's not enough disc space to hold it?normally when that happens the burn program will tell you there's not enough disc space unless you have overburn ticked,apart from that i can't help much

Edit:That address thing is weird it's saying the block doesn't exist yet the disc is only 50% used is it the layer break in wrong position or a corrupted disc

This message has been edited since posting. Last time this message was edited on 23. February 2011 @ 23:19

AfterDawn Addict
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24. February 2011 @ 14:47 _ Link to this message    Send private message to this user   
The only DL disk that the creator of imgBurn uses, are Verbatim DVD+R DL disks.

http://forum.imgburn.com/index.php?showtopic=4643
wrg75
Newbie
_
2. March 2011 @ 21:58 _ Link to this message    Send private message to this user   
Originally posted by scorpNZ:

Edit:That address thing is weird it's saying the block doesn't exist yet the disc is only 50% used is it the layer break in wrong position or a corrupted disc
The same error occurs with different discs and different movies.
wrg75
Newbie
_
12. March 2011 @ 11:20 _ Link to this message    Send private message to this user   
So what can I do now? The problem doesn't seem to be related to the DVDs or the external DVD drive. Do you think it is a hardware problem, software problem, or a driver problem?
The drivers appear to be up to date; I checked for driver updates with the control panel.
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AfterDawn Addict

4 product reviews
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12. March 2011 @ 13:42 _ Link to this message    Send private message to this user   
Originally posted by wrg75:
So what can I do now? The problem doesn't seem to be related to the DVDs or the external DVD drive. Do you think it is a hardware problem, software problem, or a driver problem?
The drivers appear to be up to date; I checked for driver updates with the control panel.
Reinstall your chip set and USB drivers, if it still is bad the lens on the unit is burnt out enough to not be able to make DL dvds anymore.

Copyright infringement is nothing more than civil disobedience to a bad set of laws. Lets renegotiate them.
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