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spud57
Newbie
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6. December 2010 @ 09:47 _ Link to this message    Send private message to this user   
It all started when kaspersky said there was a virus, it will not delete the virus. Most of my problems will not run saying my internet security settings prevent one or more files to run. I cannot us regedit or msconfig. Any ideas before I take a hammer to my pc.
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ddp
Moderator
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6. December 2010 @ 12:47 _ Link to this message    Send private message to this user   
try going thru safemode & use system restore to before the problem.
spud57
Newbie
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7. December 2010 @ 07:25 _ Link to this message    Send private message to this user   
tried that but it says system restore is turned off --- not by me
ddp
Moderator
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7. December 2010 @ 12:52 _ Link to this message    Send private message to this user   
try using safemode & edit your msconfig\startup as did that on a customer's computer because of a malware.
spud57
Newbie
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7. December 2010 @ 14:13 _ Link to this message    Send private message to this user   
Some of the problems are fixed. Yes you are right MALWARE!!!
Now I am getting your windows security centre service is not running. If I click to start it up it says it cannot start it. Also a strange fault with kaspersky a/v 2011 saying there are virus files on a drive that does not have any of the named files.
ddp
Moderator
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7. December 2010 @ 14:23 _ Link to this message    Send private message to this user   
do you have spybot search & destroy?
AfterDawn Addict
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7. December 2010 @ 18:48 _ Link to this message    Send private message to this user   
Hey -ddp- how are you?

I would try malwarebytes in safe mode and do a full system scan. Keep doing this unitl all is gone then use superantispyware and do a full system scan to get rid of anything malwarebytes might have missed.

Report back once eveything is done and let us know how it goes.
ddp
Moderator
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7. December 2010 @ 22:54 _ Link to this message    Send private message to this user   
hello gee, fine & you?
spud57
Newbie
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8. December 2010 @ 05:55 _ Link to this message    Send private message to this user   
everything is now fine got rid of malware and updated my kaspersky a/v. I still have the problem of cannot turn on the windows security centre service that is displayed as of in the action centre.
AfterDawn Addict
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8. December 2010 @ 08:47 _ Link to this message    Send private message to this user   
Hey -ddp- im fine..same ol' same

@-spud57- try following these instructions on this website

http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/906fe093-4b01-4f2c-9391-bebeda2a469f
spud57
Newbie
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8. December 2010 @ 10:16 _ Link to this message    Send private message to this user   
tried switching service on then it says firewall not on and kav not on. If I fix them I am back to the beginning
AfterDawn Addict
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9. December 2010 @ 08:22 _ Link to this message    Send private message to this user   
then just leave the security center disabled. as long as you have KAV working and all the malware, spyware and trojans deleted you should be fine. Just keep an eye out just in case.
spud57
Newbie
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9. December 2010 @ 10:30 _ Link to this message    Send private message to this user   
Thank you geestar20, I think your right, everything is going O.K.(bad omen when u write this) so I am going to let it run until a repair or miricle comes along. Thank you to all the forum for there help. I think I will close this now.

cheers
usman012
Suspended permanently
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11. December 2010 @ 04:52 _ Link to this message    Send private message to this user   
Dear sir,
if you think that virus is removed by kaspersky,than you should update your Kasper antivirus and than again start scanning.
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spud57
Newbie
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11. December 2010 @ 05:39 _ Link to this message    Send private message to this user   
tried that, updated kaspersky with 556 version(thats the latest) and still the same
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