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780 boxes down
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libbo2003
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9. June 2011 @ 08:17 |
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Originally posted by noideame:
ok updated my neighbours box, it shows the fw as 24/4/2011, did factory reset, then scanned, it shows all the channels it is finding, but when try channels all i get is message, scrambled channel or no video, and yes have correct region in. also i have seen to switch box and modem of for 30 secs when do i do this, after scan has completed?
Hi have you tried resetting the homeplugs? I had that problem and the channels came thru after I switched off/on the plugs.
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EAMO_TOO
Senior Member
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9. June 2011 @ 08:32 |
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Originally posted by noideame:
ok updated my neighbours box, it shows the fw as 24/4/2011, did factory reset, then scanned, it shows all the channels it is finding, but when try channels all i get is message, scrambled channel or no video, and yes have correct region in. also i have seen to switch box and modem of for 30 secs when do i do this, after scan has completed?
Have read posts claiming IP-address problems after updating box
Take a look in network settings in menu. Update may have altered
settings. Otherwise make sure LAN-cable is connected, then power
off router & box for 5 mins. Reboot router, then box.
E45 or Cactikid will sort you out if you can't sort it yourself
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noideame
Member
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9. June 2011 @ 08:59 |
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Originally posted by EAMO_TOO:
Originally posted by noideame:
ok updated my neighbours box, it shows the fw as 24/4/2011, did factory reset, then scanned, it shows all the channels it is finding, but when try channels all i get is message, scrambled channel or no video, and yes have correct region in. also i have seen to switch box and modem of for 30 secs when do i do this, after scan has completed?
Have read posts claiming IP-address problems after updating box
Take a look in network settings in menu. Update may have altered
settings. Otherwise make sure LAN-cable is connected, then power
off router & box for 5 mins. Reboot router, then box.
E45 or Cactikid will sort you out if you can't sort it yourself
yea checked all settings only altered one was time, think prob is when i turn off box and modem, dont think im giving it enough time. thanks for replies will get back and see if sorted it.
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AfterDawn Addict
3 product reviews
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9. June 2011 @ 09:27 |
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Do you get the FTA channels make sure your ethernet cable is secure in the box and the router you are using a router and not just the modem if so how do you manage to get on line at the same time ??
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noideame
Member
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9. June 2011 @ 11:12 |
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their set up is in same room as tv. the modem and router are supplied by virmin, i did the update as told via direct ethernet, did scan both direct and via router to see if either or nor was working,i turned off equipment for 2 mins then turned back on and same message. scrambled or no video. all the programms are listed when doing the scan.
the signal is 80-88 while scanning. i had this prob in the old digivox days (obv not with modem connection) but cannot remember how i fixed it.and yes e45 it does show fta channels
This message has been edited since posting. Last time this message was edited on 9. June 2011 @ 12:48
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AfterDawn Addict
3 product reviews
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9. June 2011 @ 12:53 |
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When you updated the firmware did you do a factory default on your box menu installation factory default and then do a new scan from an empty box, dont matter if you have the net connected to the box or not when scanning.
Can you get the weather reports up or any of the traffic reports if not then its down to your net connection.
What is the signal and quality % wise when on a channel ??
Also are you using a cable direct from the wall to the box or via your subbed box ??
what about splitters on your cable feed ?
This message has been edited since posting. Last time this message was edited on 9. June 2011 @ 12:55
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noideame
Member
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9. June 2011 @ 13:39 |
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for first part yes did a factory default.
for weather reports and traffic reports, sorry didnt try, signal i didnt really look as the scrambled or no video message was on screen., only when scanning, 80-88.
the cable goes from wall to a splitter then to virmin modem and STB. the ethernet goes from modem to router, and another ethernet from router to STB.
and you have given me an idea e45, i have the coax cable still from when i had a digivox, could i use that to connect 1 cable direct to virmin modem and other cable direct to STB as the virmin wall box usually have a splitter already.
This message has been edited since posting. Last time this message was edited on 9. June 2011 @ 13:41
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AfterDawn Addict
3 product reviews
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9. June 2011 @ 14:02 |
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yes m8 do that its defo a cable or a net problem i would first check weather and traffic reports first step to make sure you are getting net
after that direct feed to box not split
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Member
1 product review
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9. June 2011 @ 14:51 |
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Originally posted by noideame:
ok updated my neighbours box, it shows the fw as 24/4/2011, did factory reset, then scanned, it shows all the channels it is finding, but when try channels all i get is message, scrambled channel or no video, and yes have correct region in. also i have seen to switch box and modem of for 30 secs when do i do this, after scan has completed?
Check the virmin cable's in the right connection (the top one)
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noideame
Member
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9. June 2011 @ 15:01 |
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Originally posted by e45:
yes m8 do that its defo a cable or a net problem i would first check weather and traffic reports first step to make sure you are getting net
after that direct feed to box not split
ok will , let u know tomorrow theve decided to go out. and thanks
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noideame
Member
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10. June 2011 @ 04:58 |
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ok an update, first sorry for been so thick e45 but are the weather and traffic reports channels on there own or radio stations?
next, the wall box only has one outlet so virmin must of supplied splitter as neighbours have broadband and tv, i tried a scan direct from wall to stb and ethernet direct from modem to stb, it showed all the channels but same scrambled message on screen, i put ssp1 on and signal was 88 after i reconnected everything and turned off for 2 mins. and they not happy lol, because they had sports channels before i decided to visit.
This message has been edited since posting. Last time this message was edited on 10. June 2011 @ 09:30
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mantas42
Member
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10. June 2011 @ 09:20 |
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Ive just put my 780 box on . It keeps saying invailid mac in the centre of the screen . Has anybody any ideas
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AfterDawn Addict
3 product reviews
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10. June 2011 @ 12:03 |
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Originally posted by mantas42:
Ive just put my 780 box on . It keeps saying invailid mac in the centre of the screen . Has anybody any ideas
Send it back to your supplier the only people that can fix that for you, not a fix anyone else can do for you only them.
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mantas42
Member
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10. June 2011 @ 12:55 |
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Looks like the guy on facebook isnt available . Does anybody know anybody else who can fix it???
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EAMO_TOO
Senior Member
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10. June 2011 @ 15:52 |
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Would you be available with all the s**t that's flying 'round recently
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mantas42
Member
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10. June 2011 @ 16:11 |
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Well that understandable but still leaves me with a broken box . Again does anybody know of a repair or new purchase solution please
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mantas42
Member
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10. June 2011 @ 19:21 |
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I'll ask again . Does anybody know where I can my 780 repaired or buy a new one???
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humbaw
Member
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10. June 2011 @ 22:19 |
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hi mantas if ur box is still under 12 months old u should b able to return to ur supplier id contact them by email or phone
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mantas42
Member
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11. June 2011 @ 05:32 |
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Well its 11 months old . But the guy on facebook isnt answering . So look like i'll have to buy a new one. So I'm after a link to buy one or get mine fixed
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AfterDawn Addict
3 product reviews
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11. June 2011 @ 10:20 |
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You could try skywonder for a new box but they wont be able to repair it, you can either contact them by their webpage or by phone from their website if you go to the website you wont see the box on display contact only
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mojo88
Member
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11. June 2011 @ 17:11 |
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i am thinking of formatting my pc and re install xp , i want to know if this will effect the kv box? as i remember there was some set ups when you get the box for the first time.any help will be good
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noideame
Member
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13. June 2011 @ 06:41 |
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Originally posted by e45:
yes m8 do that its defo a cable or a net problem i would first check weather and traffic reports first step to make sure you are getting net
after that direct feed to box not split
all up and working after i took the box to my house and scanned, all programmes showing. so thank you all for your replies and especially e45 for the idea.
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mantas42
Member
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15. June 2011 @ 12:06 |
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Does anybody know if kryptview a 780s are repairable?? I need to know this before i fork out for my broken one . Also is the a780 the latest model?
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AfterDawn Addict
3 product reviews
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15. June 2011 @ 14:13 |
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Send a mail to SKY W and see if they have one or if this error can be repaired, yes the A780 is the last model,
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mantas42
Member
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15. June 2011 @ 15:14 |
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Sky w do have them . Cant repair them. Hope I get longer out the next one than the last one . Only lasted 11 month . Old starviews lasted years
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