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Kryptview A780 Remote Problems
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menszone
Junior Member
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24. September 2010 @ 05:28 _ Link to this message    Send private message to this user   
i had the same problem with my remote for the 780 box.i took the back off and the front .there is a sensor just pull it down a little but be very careful,put box together again and see if that works.

cooperdog
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AfterDawn Addict

3 product reviews
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24. September 2010 @ 06:57 _ Link to this message    Send private message to this user   
Originally posted by Raj_1:
trying to upload the a780 but i think i'm doing something wrong i'm on wireless internet with vista done everything what you guys suggested on this page but when i open the stb editor, loaded the file kryptview from desktop choose com2 click start and after few mints its giving this msg (THE DOWNLOADING IN NOT RESPONDING) i got everything connected cable from the router to box as well please help!!!!
ok m8 turn the box off at the back first connect your cable to the box get loader and file on the loader NOW press START on loader count to 5 and turn the box back on at the back and this should work if your com ports are correct and you have correct cable
Raj_1
Newbie
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24. September 2010 @ 17:31 _ Link to this message    Send private message to this user   
Originally posted by e45:
Originally posted by Raj_1:
trying to upload the a780 but i think i'm doing something wrong i'm on wireless internet with vista done everything what you guys suggested on this page but when i open the stb editor, loaded the file kryptview from desktop choose com2 click start and after few mints its giving this msg (THE DOWNLOADING IN NOT RESPONDING) i got everything connected cable from the router to box as well please help!!!!
ok m8 turn the box off at the back first connect your cable to the box get loader and file on the loader NOW press START on loader count to 5 and turn the box back on at the back and this should work if your com ports are correct and you have correct cable
its worked i followed your instruction and everything is in control now. thanks for your help. cheers m8!!
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24. September 2010 @ 17:39 _ Link to this message    Send private message to this user   
good stuff glad ya sorted
nmheroes
Junior Member
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24. September 2010 @ 18:10 _ Link to this message    Send private message to this user   
Originally posted by menszone:
i had the same problem with my remote for the 780 box.i took the back off and the front .there is a sensor just pull it down a little but be very careful,put box together again and see if that works.
I took the back off and checked the connection between the front panel and main board. I also took the pcb off the front panel to see if there were any problems there. Put it all back together - Nothing.

Tried mycablebox again today. Four phone calls and no answer. No email reply to my email.
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3 product reviews
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25. September 2010 @ 05:46 _ Link to this message    Send private message to this user   
all you can do is keep trying but remember you did flash the box so you know what they can say you modified the box but lets cross that bridge when we get to it
nmheroes
Junior Member
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25. September 2010 @ 12:15 _ Link to this message    Send private message to this user   
Originally posted by e45:
all you can do is keep trying but remember you did flash the box so you know what they can say you modified the box but lets cross that bridge when we get to it
Can I factory reset it without the remote?
AfterDawn Addict

3 product reviews
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25. September 2010 @ 12:21 _ Link to this message    Send private message to this user   
unfortunitly not all you can do is change the channels on the front of the box and turn it on and off
nmheroes
Junior Member
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25. September 2010 @ 12:35 _ Link to this message    Send private message to this user   
OK, well it looks like I'll have to try resoldering the IR sensor to see if there is a dry joint. If that doesn't work I'll have to try to get another IR sensor.

Haven't checked to see if its got a serial number on it. Does anyone have any component details for parts?
AfterDawn Addict

3 product reviews
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25. September 2010 @ 13:17 _ Link to this message    Send private message to this user   
you wont get parts for it
nmheroes
Junior Member
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25. September 2010 @ 13:33 _ Link to this message    Send private message to this user   
Originally posted by e45:
you wont get parts for it
Why not?
AfterDawn Addict

3 product reviews
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25. September 2010 @ 13:35 _ Link to this message    Send private message to this user   
where are you going to get parts for a kryptview box from ?? they are not even made in the Uk i suggest you wait and see will your supplier take it back
nmheroes
Junior Member
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25. September 2010 @ 13:56 _ Link to this message    Send private message to this user   
Originally posted by e45:
where are you going to get parts for a kryptview box from ?? they are not even made in the Uk i suggest you wait and see will your supplier take it back
I'm hoping that its a generic part used in multiple electronic devices.

Obviously the supplier route is best, but Im sat here with a supplier who doesnt answer emails and has turned his phone off!
AfterDawn Addict

3 product reviews
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25. September 2010 @ 14:02 _ Link to this message    Send private message to this user   
well today is saturday so hold fire till monday and see what happens then i strongly advise you to wait or you will defo invaladate your warranty its only 2 more days
nmheroes
Junior Member
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25. September 2010 @ 14:54 _ Link to this message    Send private message to this user   
Originally posted by e45:
well today is saturday so hold fire till monday and see what happens then i strongly advise you to wait or you will defo invaladate your warranty its only 2 more days
Yes. You are right. Its just so frustrating. I dont treat people this way, so dont like it when I get it in return.
AfterDawn Addict

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25. September 2010 @ 15:24 _ Link to this message    Send private message to this user   
Yes you are correct i would be the same myself if i was in your shoes
nmheroes
Junior Member
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27. September 2010 @ 16:48 _ Link to this message    Send private message to this user   
Another day gone - Another day ignored!
AfterDawn Addict

3 product reviews
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27. September 2010 @ 16:54 _ Link to this message    Send private message to this user   
i have been on your plight m8 dont worry be sorted hopefully for ya
nmheroes
Junior Member
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27. September 2010 @ 18:17 _ Link to this message    Send private message to this user   
Originally posted by e45:
i have been on your plight m8 dont worry be sorted hopefully for ya
I didn't mean by you e45. I meant by the supplier.

You have been very responsive - all over this site!

Thanks on behalf of all!
AfterDawn Addict

3 product reviews
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27. September 2010 @ 18:31 _ Link to this message    Send private message to this user   
ya sound m8 well hopefully you will get a reply tomorrow i would keep up the pressure on them even if it means sending them 20 mails a day
scouse18
Junior Member
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30. September 2010 @ 16:01 _ Link to this message    Send private message to this user   
Originally posted by Raj_1:
trying to upload the a780 but i think i'm doing something wrong i'm on wireless internet with vista done everything what you guys suggested on this page but when i open the stb editor, loaded the file kryptview from desktop choose com2 click start and after few mints its giving this msg (THE DOWNLOADING IN NOT RESPONDING) i got everything connected cable from the router to box as well please help!!!!
you have got to switch the power on the box just after u go to install the the software,had the same prob myself, try this
AfterDawn Addict

3 product reviews
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30. September 2010 @ 16:04 _ Link to this message    Send private message to this user   
wont work if ie wrong cables or com ports not set up
nmheroes
Junior Member
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2. October 2010 @ 06:05 _ Link to this message    Send private message to this user   
Just to close my bit off - hopefully!

Received an email from mycablebox on Tuesday telling me to return my equipment and they would provide a replacement. I sent it on Wednesday, it would have arrived with them on Thursday/Friday and they sent me replacement equipment on Friday afternoon. I picked it up from the Royal Mail depot today, used the tutorial on e45's sig block to set it up and within 30 mins max I was up and running. The new box and remote work wonderfully! Hopefully it will remain that way.
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AfterDawn Addict

3 product reviews
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2. October 2010 @ 07:50 _ Link to this message    Send private message to this user   
Thanks for keeping us updated glad you got it sorted in the end
 
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