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eagletronics software problem - NERO
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pa104inf
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10. August 2004 @ 07:10 _ Link to this message    Send private message to this user   
I wanted to let everybody know about a problem I am having with eagletronics.com. They sold me a pirated version of NERO ULTRA. I am not kidding you. I verified that with AHEAD software. They have assigned an individual to investigate it as a pirate issue. After notifying eagletronics about the problem they promised to replace my copy of NERO. I sent the old disk and sleeve back to them after they promised to pay for return shipping. I have not heard from them for three weeks now and I will shortly reverse the charges on my credit card. Just to let everybody know, the problem occurred after I attempted to install an upgrade from NERO. They claimed it was a worn out ID number.
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10. August 2004 @ 10:02 _ Link to this message    Send private message to this user   
The same exact thing happened to me with my copy of Nero from them. None of the serials would work and even the cheesy print job on the disc gave it away. I didn't get as far with Ahead as you did, they kept telling me the serials were valid even though none of them worked.

I kept up the e-mails with eagletronics letting them know of my suspicions and to their credit they were very cooperative with me and I actually got my money refunded.

http://forums.afterdawn.com/thread_view.cfm/87577



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10. August 2004 @ 18:32 _ Link to this message    Send private message to this user   
A worn out number? That seems like a new low, even for them.

Rich Fiscus
@Vurbal on Twitter
AfterDawn Staff Writer
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12. August 2004 @ 16:57 _ Link to this message    Send private message to this user   
Any updates from Ahead? I'm dying to know what they say and whether they're going to do anything about it.



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
AfterDawn Addict

1 product review
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13. August 2004 @ 12:51 _ Link to this message    Send private message to this user   
pa104inf

This problem seems to go on and on. I never even heard of Eagletronics until Nephilim posted his experience with them and then out of curiosity I went to their web site to check them out.

If you have an older copy of Nero including OEMs you can get an upgrade price ($49.95) which is about the same as the price that Eagleronics is selling theirs for.

"Please Read!!! Post your questions only in This Thread or they will go unanswered:

Help with development of BD RB: Donations at: http://www.jdobbs.com/
.

This message has been edited since posting. Last time this message was edited on 13. August 2004 @ 12:52

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14. August 2004 @ 01:13 _ Link to this message    Send private message to this user   
If you look them up at various online ratings site they have more than a few complaints about selling other pirated material in addition to Nero.



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33

This message has been edited since posting. Last time this message was edited on 14. August 2004 @ 01:15

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14. August 2004 @ 01:20 _ Link to this message    Send private message to this user   



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
pa104inf
Member
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23. August 2004 @ 07:13 _ Link to this message    Send private message to this user   
I wanted to give everybody an update about my situation with Eagletronics and AHEAD Software (NERO ULTRA). First, I received an e-mail from AHEAD software that they haven't had any luck shutting down eagletronics but they are working on it. Second, after repeated e-mail and promises to send me a valid copy of NERO ULTRA (I retured the CD and sleeve to them) they are now claming they never sold me the software. I am in the process of reversing the charges on my credit card but unfortunately I will be out the money it cost me to ship the CD and sleeve back to them (return receipt). I am considering contacting the Attorney's General office in Florida and Pa to see if they will investigate them for selling pirated software.

This message has been edited since posting. Last time this message was edited on 23. August 2004 @ 10:43

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23. August 2004 @ 16:09 _ Link to this message    Send private message to this user   
It's a damn shame these culprits can operate so freely without the fear of being prosecuted. It's about time someone started a thread to pass this info on. It might also be helpful to point to a decent alternative for those that want to purchase Nero.

"Please Read!!! Post your questions only in This Thread or they will go unanswered:

Help with development of BD RB: Donations at: http://www.jdobbs.com/
.
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23. August 2004 @ 16:32 _ Link to this message    Send private message to this user   
Sheezus, I got off lucky. Sorry for your troubles amigo.




My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
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23. August 2004 @ 16:37 _ Link to this message    Send private message to this user   
There are tons of old 5.5 discs out there so a fellow doesn't have one already he can pick one up for next to nothing and then upgrade at Ahead's website for $39 :)





My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
AfterDawn Addict

1 product review
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23. August 2004 @ 16:52 _ Link to this message    Send private message to this user   
Couldn't have put it better, that's exactly what I did.

"Please Read!!! Post your questions only in This Thread or they will go unanswered:

Help with development of BD RB: Donations at: http://www.jdobbs.com/
.
Moderator
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23. August 2004 @ 20:46 _ Link to this message    Send private message to this user   
I tried that first but the weird thing was that when I tried to enter my 5.5 serial during order process it kept telling me it wasn't legit when it was. That's when I decided to try eagletronics :(



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
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AfterDawn Addict

1 product review
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24. August 2004 @ 03:09 _ Link to this message    Send private message to this user   
Apparently Nero has a few bugs to iron out because their screw up caused you to have to put up with the crap you did. I three PCs and I've bought so many burners that if one copy of Nero didn't work I'd have just tried another.

"Please Read!!! Post your questions only in This Thread or they will go unanswered:

Help with development of BD RB: Donations at: http://www.jdobbs.com/
.
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