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Microsoft's Surface Pro 7 gets a light refresh with new CPUs, USB-C
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The following comments relate to this news article:

Microsoft's Surface Pro 7 gets a light refresh with new CPUs, USB-C

article published on 3 October, 2019

Perhaps the device that made Microsoft's Surface lineup what it is today, namely a success, got a revamp yesterday. The device is of course Surface Pro 7, which was leaked ahead of launch revealing some of its most anticipated features. However, now we've got the whole story. Surface Pro 7 features, just like the new Surface Laptop 3, finally a USB-C port, and, just like the laptop, ... [ read the full article ]

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Posted Message
lamain
Member
_ 		3. October 2019 @ 15:18 _ Link to this message    Send private message to this user   
I will likely buy one soon now that it finally has USB C
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Dr_Shifty
Junior Member
_ 		5. October 2019 @ 17:01 _ Link to this message    Send private message to this user   
I bought a Surface Pro 4 when they first came out and within two years the Typecover would not work. A new typecover in a store would not work on my Surface, but my typecover would work OK on another Surface.

It turned out to be a fault in the UEFI (BIOS) from a firmware update, and the fault was shared with countless other users around the world. Anybody who contacted MS for a fix was turned away as 'user damage'. I had to buy a bluetooth keyboard even though my typecover is working perfectly on other laptops.

The next thing that went out was battery management, once again because of firmware updates over which the user has no control. My surface, and many others, now runs the battery flat even when the laptop is turned completely off - not sleeping, turned off. Once again MS refuses to acknowledge countless users with this problem.

And there is a third problem that some users have, luckily I don't. Once again, linked to firmware updates, the touch screen stops being touch sensitive.

Imagine buying a Surface and ending up with all three of these problems. And because they are firmware and not Windows errors, there is no way for the user to roll back the update.
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