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afterdawn.com > forums > digital video > video to dvd > encore dvd error
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Encore DVD Error
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Trekkie47
Newbie
_ 		8. November 2004 @ 08:39 _ Link to this message    Send private message to this user   
When I open Encore DVD (1.0), it immediately displays this error: "Sorry, an abnormal condition has been detected. You will have one chance to save." It seems to have something to do with building the different windows (Tools, History, etc). I tried reinstalling, and installing the 1.0.1 update, which said it couldn't find Encore DVD 1.0 in the folder (when it clearly is).

My comp's specs:
Pentium 4 2.4Ghz (no HT)
1024Mb RAM
40GB Boot drive (Encore installed here)
40GB & 250GB storage drives
Windows XP Pro SP1
ASUS V9950 graphics card (FX 5900 Ultra w/ 256Mb)

...help?
[ + quote]
Krystovar
Member
_ 		9. November 2004 @ 12:16 _ Link to this message    Send private message to this user   
Do you have MGI VideoWave installed on your computer? Sometimes it installs a codec called DVSoft which interferes with the MicrosoftDV codec.

If that's the case it's possible Encore is having trouble loading all the codecs properly.
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Trekkie47
Newbie
_ 		9. November 2004 @ 19:04 _ Link to this message    Send private message to this user   
I'm afraid I don't. I've tried running it in various compatibility modes at various hardware accelerations at both 16- and 32-bit graphica modes, with and without 'write combining' (what is this?).

I have also determined that the problem is window-related--if I close the library, etc. windows before I close it, when I reopen Encore it displays no error. Only when I try to create a new project and it opens the various toolbar windows does it show the error message.
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