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My comp does not recognize cd disk
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curious
Suspended due to non-functional email address
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20. December 2002 @ 18:48 |
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Hi,
I have mailed this question about 5 minutes ago but I am not quite sure if it was posted.If it did get posted then please excuse the repitition,if it did not post, then here goes:
I have a Toshiba laptop with 1.2ghz celeron,Win XP O/S WITH 256MEGS OF RAM.The CD drive does not recognize a disk when I pop in the disk and comes with this message.
"Please load a disk in drive D" which is the cd drive.
I checked the system under control panel and everything including the drivers are recognized by the comp.
Can you please HELP?
Thanks in advance
CURIOUS
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riksworld
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22. December 2002 @ 02:23 |
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hi
i am a laptop it engineer working for a large company, where did you buy it from and model is it, it`s not a 3000-x4 by any chance?
Rik.
I.T. Engineer
CSE-KI / TPCMPSR / TPCMP / A+
With deepest condolences and respect for the brave seven and all of our friends that we worked with at NASA
This message has been edited since posting. Last time this message was edited on 22. December 2002 @ 05:44
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curious
Suspended due to non-functional email address
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22. December 2002 @ 11:33 |
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Hi,
Thanks for your replying. The notebook is a Toshiba Satellite 1800.It was purchased from the dealer. I can always take it back to be repaired under warranty,but I was wandering if it is a minor problem that I can straighten out without openning the machine then I would like to give it a shot.Can you think of something that I can try?
Thanks
Curious
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riksworld
Member
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22. December 2002 @ 11:47 |
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yes, i know this model very well, we repaire them in our workshop
what model is it?
1800-400/814/214/714?
it is important as the motherboards are different.
what extactly does it say.
did u get it from dixons/currys or pc world?
Rik.
I.T. Engineer
CSE-KI / TPCMPSR / TPCMP / A+
With deepest condolences and respect for the brave seven and all of our friends that we worked with at NASA
This message has been edited since posting. Last time this message was edited on 22. December 2002 @ 11:48
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curious
Suspended due to non-functional email address
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23. December 2002 @ 12:41 |
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Hi,
The model # is PS183C-00VFIP.
I live in Canada and it was purchased from a dealer in Toronto
This message has been edited since posting. Last time this message was edited on 23. December 2002 @ 12:44
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riksworld
Member
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23. December 2002 @ 21:23 |
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i have checked the toshiba reseller portal, whichgave me all the details on your machine
we had this problem before, a engineer had to change the main system board as the controller on the board had failed, same fault
seems to be a little too common this problem, i would suggest your get it uplifted to the toshiba workshop
at the moment we are getting failing rates of 40% its the drive iteself and 60% of the time it is the board at fault
I.T. Engineer
CSE-KI / TPCMPSR / TPCMP / A+
With deepest condolences and respect for the brave seven and all of our friends that we worked with at NASA
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curious
Suspended due to non-functional email address
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24. December 2002 @ 22:45 |
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Thanks for your timely advise.I shall arrange to send the laptop to Toshiba after the holidays
Meanwhile wish you and yours a very happy safe holiday.
Curious
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