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Problem with my cd-rw drive
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deber0926
Newbie
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2. March 2005 @ 11:22 _ Link to this message    Send private message to this user   
I have had my computer for about 3 months, i built it with some new parts + some older parts. The old CD -rw drive I have came from a gateway computer . It is a model HL-DT-ST CD-RW GCE-8160B. I think it is made by LG, but that's not for sure. From the day i started using it up until a week ago, it worked fine, I was reading + writing discs all the time, no problems. Then, The cmputer stopped recognizing the CD-rw and it disappeared from the my computer fold. I went to the device manager + it says this:

"Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device."
I tryed the troubleshooter but it didn't help. I really need help + I hope I can attain it here. Thanks in advance.
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mitch_m
Inactive
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2. March 2005 @ 11:47 _ Link to this message    Send private message to this user   
Have you tried taking the cable of boot up without the cd connected to the pc then shut down re-connect the cable and boot up as this worked for me the last time something like this happend to me if not try a new cable or try the dvd in a 2nd machine.
ddp
Moderator
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2. March 2005 @ 12:12 _ Link to this message    Send private message to this user   
remove drive from device manager than restart windows to reload its own driver. post results
deber0926
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2. March 2005 @ 12:40 _ Link to this message    Send private message to this user   
1st off, it's a cd-rw, not a dvd, just to clear thing up. I tryed unplugging it , restrarting it, etc..(what mitch_m said). Also, I uninstalled it + it was removed from the device manager. Then, when i plugged the ide cable back into the cd drive, windows recognizes it + fails to install it correctly. I think I have the driver on a cd that came w/ the comp. that origianlly had this cd-rw drive on it, but I cannot install the driver onto this comp. b/c i do not have any other cd drives. I think that if I could get the driver, I could do it.

P.S.-I amm running xp pro and here are my comp. specs:
2.4ghz celeron D
pcchips motherboard
nvidia geforce4 mx-440 w/ 128mb of memory
2 sticks of 256mb ram
1-20gb hd and 1-120gb hd
an austin 300 watt psu

This message has been edited since posting. Last time this message was edited on 2. March 2005 @ 12:43

ddp
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2. March 2005 @ 12:46 _ Link to this message    Send private message to this user   
is there an exclamation mark in the device manager??
deber0926
Newbie
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2. March 2005 @ 12:49 _ Link to this message    Send private message to this user   
yes
ddp
Moderator
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2. March 2005 @ 12:50 _ Link to this message    Send private message to this user   
ide2 or secondary connector??
ScubaBud
AfterDawn Addict
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2. March 2005 @ 12:53 _ Link to this message    Send private message to this user   
deber0926

Get the exact model number off the unit, and do a search on the web something like this:

ie; LG 1234TTy drivers, just an example...

Obviously you would use the exact model number. If you find the device manufacturers website you will be able to download what you need, usually under support.
deber0926
Newbie
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2. March 2005 @ 12:59 _ Link to this message    Send private message to this user   
1)i tried google + i couldn't find help. the lg site doesn't have a driver for this model for windows xp. + the gateway website(which i bought the original comp. that had this cd-rw drive, has the model # + stuff budidn't have a driver for it.The original comp had xp home.my comp. now has xp pro but it has worked on the exact system i am currently using before.

2) ide2 or secondary connector??
ummm, i really don't know what that means but the ide is plugged into the motherboard + it is next to the ide that goes to the hd's and the cable that goes to the floppy drive.

3) i tried changing the ide cable + testing it but nothing changed, i don't think the IDE cable is to blame.

4) I hope all this helps

This message has been edited since posting. Last time this message was edited on 2. March 2005 @ 13:00

ddp
Moderator
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2. March 2005 @ 13:10 _ Link to this message    Send private message to this user   
is the exclamation mark on the secondary ide controller in the device manager??
ScubaBud
AfterDawn Addict
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2. March 2005 @ 13:14 _ Link to this message    Send private message to this user   
For kicks, could you post here the exact model number listed on the device and also answering ddp's question?
deber0926
Newbie
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2. March 2005 @ 13:26 _ Link to this message    Send private message to this user   
1)HL DT ST CD-RW GCE-8160B is the exact model #
2)the exclamation mark is only on the cd drive, not on the secondary ide controller.the secondary ide controller syas that it is working properly
3) hope this helps
ddp
Moderator
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2. March 2005 @ 13:35 _ Link to this message    Send private message to this user   
read this link as it has info on code 41 & did you have roxio cd creator on your system?http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

This message has been edited since posting. Last time this message was edited on 2. March 2005 @ 13:36

deber0926
Newbie
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2. March 2005 @ 13:37 _ Link to this message    Send private message to this user   
how do i get to the registry editor
ddp
Moderator
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2. March 2005 @ 13:40 _ Link to this message    Send private message to this user   
goto run than type regedit & enter, but be carefull in what you do
ScubaBud
AfterDawn Addict
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2. March 2005 @ 13:40 _ Link to this message    Send private message to this user   
Just for a heads up...

It looks like the drivers are all dos based and dated in 2003, so windows XP would use it's own driver. There is a firmware update for this unit but you would first have to make it work... <G>

If that happens, here it is...

http://www.cdfreaks.com/drive/489 firmware
deber0926
Newbie
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2. March 2005 @ 13:47 _ Link to this message    Send private message to this user   
how do i create a bootable disc
ddp
Moderator
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2. March 2005 @ 13:58 _ Link to this message    Send private message to this user   
goto to this link http://www.bootdisk.com/
deber0926
Newbie
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2. March 2005 @ 13:59 _ Link to this message    Send private message to this user   
what are the upperfilters + lowerfilters in the registry editor

Thanks all for this help, it's almost fixed, i hope
ddp
Moderator
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2. March 2005 @ 14:09 _ Link to this message    Send private message to this user   
check in the help tab as i use win98se & don't have a customer's computer that has xp on it
ScubaBud
AfterDawn Addict
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2. March 2005 @ 14:16 _ Link to this message    Send private message to this user   
I do have XP and I cannot find anything on filters. Usually filters are just a way to do a search for something, and by using filters, you can narrow down that search. Where did you find that text, upperfilters & lowerfilters?

Edit: These are two specified keys in the registry and used by it for CDRW-CDROM drives. It mentioned that if you find them, delete them.
Quote:
To access the two specified keys, click on the following folders situated on the left hand side, in the specified order.

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325 -11CE-BFC1-08002BE10318}

Once you have opened the last folder, you should see two keys on the right hand side ("Upperfilters" and "Lowerfilters") which you may select and then delete by right clicking and selecting "Delete".

Alternatively, you could search for these keys instead of manually navigating to their locations. To do so, go Edit>Find and type either "Upperfilters" or "Lowerfilters" in the search field.

If you are unable to find these registry keys, it may be that they do not exist on your system. In such a case, this fix will probably not work for you.

This message has been edited since posting. Last time this message was edited on 2. March 2005 @ 14:22

deber0926
Newbie
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2. March 2005 @ 16:16 _ Link to this message    Send private message to this user   
thanks for all the help, the registry editor idea worked. thanks. Now i can use my cd drive again.
ddp
Moderator
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2. March 2005 @ 16:27 _ Link to this message    Send private message to this user   
no problem, teach & learn
deber0926
Newbie
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2. March 2005 @ 16:40 _ Link to this message    Send private message to this user   
i have another problem w/ this drive, now that i can see it. it reads discs with stuff on them well but i put in a empty disc, it says "D:\ is not accessible, incorrect function". What should i do, hope u can help me with this problem too. thanks in advance.
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ddp
Moderator
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2. March 2005 @ 16:48 _ Link to this message    Send private message to this user   
what burner program are you using & hope your not using windows explorer to see what is on empty disk as i think that error is what you get if you did
 
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