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Nero Customer Service Thanks
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jmc318
Newbie
_ 		11. March 2005 @ 07:29 _ Link to this message    Send private message to this user   
I just want to applaud Nero Customer Service. Last May, I purchased a full copy of Nero from Eagletronics.com. I tried to update my software and it was not accepting my key. Long story short, it was pirated. Eagletronics.com is gone.

After some e-mails back and forth with Nero customer service, they gave me a new key for an OEM version and I upgraded from them directly for $50 to the full version.

They did not have to do anything for me however they went out of their way to keep a customer happy.

Thanks
[ + quote]
GrandpaBW
AfterDawn Addict
_ 		11. March 2005 @ 13:36 _ Link to this message    Send private message to this user   
It is nice to hear accolades for a company's support, for once.
[ + quote]
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
ScubaPete
AfterDawn Addict
_ 		11. March 2005 @ 16:25 _ Link to this message    Send private message to this user   
Hi jmc318,

I'm going to pass that on to our Nero representative here at aD. It seems that all I do is ask him to checkout problems that we can't solve.

He'd love to see something that's a compliment ?

Thanks,

Pete

[ + quote]



The ?Old Man? Pete (ö¿ô)

Your DVD answers are at ScubaPete's DVD Backup Corner ~>

http://www.dvdplusvideo.com/tutorial007.html
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ScubaPete
AfterDawn Addict
_ 		11. March 2005 @ 16:25 _ Link to this message    Send private message to this user   
Hi jmc318,

I'm going to pass that on to our Nero representative here at aD. It seems that all I do is ask him to checkout problems that we can't solve.

He'd love to see something that's a compliment ?

Thanks,

Pete

[ + quote]



The ?Old Man? Pete (ö¿ô)

Your DVD answers are at ScubaPete's DVD Backup Corner ~>

http://www.dvdplusvideo.com/tutorial007.html
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