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afterdawn.com > forums > digital video > copy dvd to dvdr > dvd copy 3 won't open
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DVD Copy 3 Won't Open
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danulhart
Newbie
_ 		27. March 2005 @ 07:11 _ Link to this message    Send private message to this user   
Good Morning

I downloaded and installed the trial version of this software, but unfortunately I keep getting the dreaded "application encountered a problem and needs to close" error message when I try and open the program.

I'll get the obvious stuff out of the way: I am running a Sony Vaio P4 2Ghz with 512 RAM and 80 GB HD. Windows XP Home SP2. I did upgrade Direct X to 9.0c as instructed by the Intervideo site. I have tried uninstall/reinstall several times, and have redownloaded/installed the software as well. Nothing works. I keep getting the same error message every time.

I have searched this and other forums to see if anyone has a similar problem but haven't been able to find anything useful. I am thinking that I have some type of compatability issue with software and/or XP SP2, but I'm mainly just guessing.

Any help/input would be greatly appreciated.

Thanks
[ + quote]
Daniel

"I was blind all the time I was learning to see"
mvtip
Suspended due to non-functional email address
_ 		27. March 2005 @ 11:08 _ Link to this message    Send private message to this user   
I had the same problem when I downloaded the program the first time.

Intervideo recommends turning off your antivirus program and I think your firewall when you download the trial software. I did that and everything works fine for me.
[ + quote]
danulhart
Newbie
_ 		28. March 2005 @ 12:58 _ Link to this message    Send private message to this user   
Well, I have officially given up. I have tried everything. I did a complete system recovery/software reinstall and even that didn't work. The tech support people at Intervideo agree that it is likely a software or system conflict, but they have no idea why or what. I guess the upside is that I have a shiny clean OS now - not that I really wanted to do all that work...;-)

If anyone figures out how to make this software work on a Sony Vaio PCV-RX752, I'mm all ears.

thanks
[ + quote]
Daniel

"I was blind all the time I was learning to see"
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