Did you try to uninstall it Completely and reinstall it.
or try upgradeing, version 4.1.1.8 is out. or go right to there website
http://www.dvdrextreme.com/vb/index.php?
THANKS REDREEPER IT WORKED BUT NOW AFTER I BURN THE MOVIE IT DOESNT PLAY ON MY DVD PLAYER,OR MY PLAYSTATION IT TAKES A LONG TIME TO PLAY ON MY COMPUTER. NEED HELP
Well all i can say, is maybe try a different media, like DVD-R. Thats the main media that works in dvd players and PS2's. And Perhaps, Change the brand that you buy, go a little bit more expensive. Buy a 5pack and see what happens. If it dont work you got storage DVD's. Also here are some links that you might find useful.. Hopes some of this helps.
thanks for the help, now its working thru the burn process but when the dvd is done it only plays in pc not dvd player,i have always used dvd + without any problems.
well we had this prob also we e-mailed 1 click help they were no help after spending way to much time on it what did work for us was puting hard drives into ide #2 and the dvd rw on ide #1 when we tried it with this set up wow it worked !!!!!!!!!!!