ok i got an email back from my printer suport people can some ont ell me what this means
Dear ********
Thank you for continuing to use our e-mail service. I apologize that we
didn?ft provide a solution the first time around, but I truly appreciate
your patience. I believe that we can now give you an answer that is more
applicable to this situation.
I have shipped a replacement printer to the address you gave me. You will
receive just the printer and instructions on what to do with your current
printer. Please follow the instructions, especially if it requires sending
your current printer back to us. Use your current cartridges and cables
with the replacement printer.
Your service request number is: ********************.
If you have any more questions or concerns, please contact me at your
convenience and I will be happy to assist you. (If I am not available,
another representative will reply to you as soon as possible.) To respond,
please select "Reply" in your e-mail software, and be sure that the past
e-mail is included in this reply.
[AOL Users: In order to include the previous e-mail, you must highlight it
with your mouse when you are replying.]
If you need to reply, please be sure to include in your message all
information from prior e-mail messages & replies. If your e-mail client
automatically deletes prior e-mail thread information, it will cause a
delay while we look up your support history. If this is the case you may
want to save the old e-mails as attachments and attach them to the current
e-mail.
it seems pretty straightforward to me, i would assume you just have to wait until your new replacement arrives, take out the ink cartridges from your old printer now and install them into the new one, same goes w/ the power cable you are using now.
this seems like a pretty simple RMA (return merchandise authorization) to me~
think the email was just to guide you through the steps of replying to him if you had any further questions~ :)
Taiyo Yuden 4x dvd-r TYGO1/ 8x dvd-r TYGO2/ 8x dvd+r YUDEN000T02/ 16x dvd+r YUDEN000T03
Verbatim 8x dvd+r MCC003
Verbatim dvd+r DL (MKM001)= flawless no compression backups
"Do Yourself A Favor, Use The Good Stuff
TY & Verbs 4 Life~ :)" ~docTY~
"Its better to be quiet and appear stupid, then to open your mouth and remove all doubt."
I am always prepared to recognize that there can be two points of view - mine and one that is probably wrong - John Gorton
A lot of web based businesses provide this as a means, to the support side if there mechandise is proven defective etc.This shows that the company that you are dealing with is at least trying to help you out, but then again you will have to wait and see if the printer does front up.
@kivory666: MAN those secretary lessons that i have been giving you must be paying off , o'h well thats going to help our practice a bit...
how is the "secretary/intern" search coming along? any good candidates lately andmerr? i posted for them to sign up and you would be the one to choose~ :P
sorry to get off topic, but, yeah, what i said earlier that andmerr so kindly elaborated on~
Taiyo Yuden 4x dvd-r TYGO1/ 8x dvd-r TYGO2/ 8x dvd+r YUDEN000T02/ 16x dvd+r YUDEN000T03
Verbatim 8x dvd+r MCC003
Verbatim dvd+r DL (MKM001)= flawless no compression backups
"Do Yourself A Favor, Use The Good Stuff
TY & Verbs 4 Life~ :)" ~docTY~
"Its better to be quiet and appear stupid, then to open your mouth and remove all doubt."
I am always prepared to recognize that there can be two points of view - mine and one that is probably wrong - John Gorton
are replys like that not just done by a computer, 'cos this is 1 of mine from nokia
sent by me = Hi, I have a NOKIA 6670 and my computer runs on WINDOWS ME. So I was wondering how i could transfair data from my PC to my phone.
reply from nokia = Dear Mr C
Thank you for contacting Nokia Helpline.
With regard to your email concerning your Nokia 6670, we can advise that unfortunately the PC Suite for this product will only work with Windows 2000 or Windows XP.
Please don't hesitate to contact us again if you have any further questions.
Yours sincerely
Nokia Service Professional
UK & Ireland Team
Nokia Helpline
[THREAD ID:1-H0025] This response has been given based on the information you have provided us. The response is provided for general information purposes only. It is intended, but not promised or guaranteed to be accurate or complete, and it does not constitute any binding commitment.
To ensure proper handling, please continue to use the current subject line.
I think replies are done by computer, or by someone reading a script. I had a prob with a Dell laptop once and I sent them a very thouough email stating my issues and everything I'd tried already to resolve it on my own. Then they sent me an email back asking me to try all the things I had already told them I tried. So then I replied and called them a bunch of retards and told them to read what people write to them before trying to help them with their issues. I hate tech support.
Convert PAL to NTSC or NTSC to PAL------>http://forums.afterdawn.com/thread_view.cfm/167922
ScubaPete's guides------>http://www.dvdplusvideo.com/tutorial007.html
Bbmayo's guides------>http://home.comcast.net/~bbmayo/index.html
My ever-growing movie collection------>http://www.intervocative.com/dvdcollection.aspx/squizzle
