comm error burning with an i/o magic idvd16dd

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comm error burning with an i/o magic idvd16dd

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pmpztr69

Newbie

9. June 2005 @ 00:45

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fails burning cd's and dvd's at any speed with nero. Nero works when I use my other recorder. Here is the failed message

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
Nero version: 6.3.1.17 (Nero Express)
Recorder: <DVDRW IDE 16X> Version: A087 - HA 1 TA 0 - 6.3.1.17
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 11
Drive is autodetected - recorder class: DVD+R9 DL recorder
CD-ROM: <HL-DT-ST DVDRAM GMA-4020B>Version: A107 - HA 1 TA 1 - 6.3.1.17
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : SAMSUNG SV8004H atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1200JB-00CRA1 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : DVDRW IDE 16X atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GMA-4020B atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
DVDRW IDE 16X D: CDRom3
HL-DT-ST DVDRAM GMA-4020 E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 36700160 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 223MB (228896kB)
Free physical memory: 81MB (83960kB)
Memory in use : 63 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.6.2005
Audio CD
6:02:19 AM #1 CDADOC -1 File Cdadoc.cpp, Line 1508
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 02:38.20, Pause frames: 150, Filters: 0, Name: '10 Breakfast Skit.mp3'.
Total size: 02:40.20

6:02:19 AM #2 Phase 89 File dlgbrnst.cpp, Line 1845
Super Link activated

6:02:19 AM #3 Text 0 File Reader.cpp, Line 118
Reader running

6:02:19 AM #4 Text 0 File Writer.cpp, Line 124
Writer DVDRW IDE 16X running

6:02:19 AM #5 Text 0 File AudioCompilationImpl.cpp, Line 817
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

6:02:19 AM #6 Text 0 File Burncd.cpp, Line 3172
Turn on Disc-at-once, using CD-R/RW media

6:03:38 AM #7 Text 0 File DlgWaitCD.cpp, Line 245
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 11869 ( 2:40.19)

6:03:38 AM #8 Text 0 File DlgWaitCD.cpp, Line 257
Write in overburning mode: NO (enabled: CD)

6:03:38 AM #9 Text 0 File DlgWaitCD.cpp, Line 2137
Recorder: DVDRW IDE 16X;
CDR code: 00 97 18 17; OSJ entry from: WEALTH FAIR INVESTMENT LIMITED
ATIP Data:
Special Info [hex] 1: D0 40 A0, 2: 61 12 11 (LI 97:18.17), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

6:03:38 AM #10 Text 0 File DlgWaitCD.cpp, Line 418
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)
Disc not writeable. Insert writeable disc.
(Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

6:03:38 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (10 Breakfast Skit.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 11870 (11870) = #11870/2:38.20
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 11870 blocks [DVDRW IDE 16X ]
--------------------------------------------------------------

6:03:38 AM #12 Text 0 File Burncd.cpp, Line 3896
Can only write at 16x (2,400 KB/s) instead of 48x (7,200 KB/s) to current disc.

6:03:38 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [DVDRW IDE 16X ] for write in raw writing
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 0 367200 29424960, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
-150 | lead-in | 0 | 0x00 | 0x01
-150 | 1 | 0 | 0x00 | 0x21
0 | 1 | 1 | 0x00 | 0x21
11870 | lead-out | 1 | 0x00 | 0x01

6:03:38 AM #14 Phase 36 File dlgbrnst.cpp, Line 1845
Burn process started at 16x (2,400 KB/s)

6:03:38 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

6:03:38 AM #16 Text 0 File Mmc.cpp, Line 15777
StartDAO : CD-Text - On

6:03:38 AM #17 Text 0 File Mmc.cpp, Line 20394
Set BUFE: Super Link -> ON

6:04:00 AM #18 SCSI -1024 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x08330000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1A 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x08 0x03

6:04:00 AM #19 CDR -1024 File Writer.cpp, Line 304
Communication failure

6:04:00 AM #20 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

6:04:04 AM #21 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

6:04:04 AM #22 Phase 38 File dlgbrnst.cpp, Line 1845
Burn process failed at 16x (2,400 KB/s)

6:04:04 AM #23 Text 0 File AudioCompilationImpl.cpp, Line 828
DRM: DRM burn session terminated.

6:04:04 AM #24 Text 0 File AudioCompilationImpl.cpp, Line 857
DRM: Closing entire DRM handling. Bye.

Existing drivers:
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 1:27:50 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[ + quote]

This message has been edited since posting. Last time this message was edited on 9. June 2005 @ 01:04

Gringle

Suspended due to non-functional email address

9. June 2005 @ 00:52

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Well first delete your Nero private number it begins A120- etc.

gringle

[ + quote]

El gringle..

pmpztr69

Newbie

9. June 2005 @ 01:04

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thanks... any suggestions on the problem ?

[ + quote]

Gringle

Suspended due to non-functional email address

9. June 2005 @ 01:12

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I'm not really into reading Nero logs but, you could do with some more RAM, and the program can't see your media 'disc'

Someone will be along shortly.

best of luck

gringle

[ + quote]

El gringle..

pmpztr69

Newbie

9. June 2005 @ 06:26

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I'm not sure if its the media since I have tried DVD's and CD's both that work in my other recorder which is made by LG

[ + quote]

arniebear

AfterDawn Addict

9. June 2005 @ 06:54

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Information from Digital Digest on this error when Nero fails to burn

Quote:
Communication failure

Error code:

Problem:

Solution:

Old IDE controller drivers - This is the most common cause of this error message. You must have the latest drivers for your IDE controller card to prevent it. (It´s the same for SCSI cards). Go to the website of the manufacturer of your controller card and obtain the latest drivers. Such as Intel, VIA, SIS, etc.

DMA settings - You may have DMA disabled for your CD-/DVD-ROM and recorder devices. You should enable this feature. If you have old drivers (even if you have the latest in some cases), DMA may not be properly supported, even though you can enable it. You should try with DMA disabled if you still have problems having enabled it.

Enable or disable DMA:
To enable DMA in Windows 2000/XP, simply go to your 'Control Panel --> Systems --> Hardware --> Device Manager'. Double click on the 'IDE ATA/ATAPI Controllers'. Right click on the 'Primary IDE Channel', go to 'Properties --> Advanced Settings' and change ´Transfer Mode´ to 'DMA if available'. Do the same for the secondary IDE channel.
For Windows 9x and ME, go to your 'Control Panel --> System --> Device Manager --> CD-ROM' and under the devices 'Properties --> Settings' enable or disable DMA.

Driver conflicts - You may have (or had) other CD recording software installed on your system. Their drivers can cause conflicts with our software when trying to communicate to the recorder. Please remove any other recording program you may have on your system and be sure all their drivers are removed as well.

Poor IDE cables - In many cases, with the recorders supporting UDMA, you must use 80pin IDE cables. 40pin IDE cables work with the recorder, but when it comes to the actual recording process, there may be problems. You may just have an IDE cable that is in poor condition and need to replace it, too. Or try a different connector on that IDE cable as the connector could be the cause.

CSEL - If your devices are jumpered with CSEL, your controller could be having trouble with this setting. It's best to change it, so that you have your devices jumpered as master or slave. Refer to the manual on your CD-ROM, DVD-ROM and recorder devices for how to do this.
top

[ + quote]

creaky

Moderator

9. June 2005 @ 14:10

Link to this message

In addition to the other guys' comments -

Quote:
Nero version: 6.3.1.17 (Nero Express)

- that's probably too old by now

Quote:
Recorder: <DVDRW IDE 16X> Version: A087 - HA 1 TA 0 - 6.3.1.17

- maybe the firmware's out of date ?. Returing for the night so maybe someone can comment

Quote:
Connected to MMC as unknown drive with class-nr : 11
Drive is autodetected - recorder class: DVD+R9 DL recorder

- yup, Nero is too old to recognise the drive

Quote:
Physical memory : 223MB (228896kB)
Free physical memory: 81MB (83960kB)
Memory in use : 63 %

- this is bad. you need more memory as i think you'll be hard pushed to free up enough memory by closing background processes as you haven't got much to start with. Running out of memory means you will be using virtual memory, which means a portion of your hard disc, thus your hard disc will be 'swapping' memory to hard disc, ie interfering with the burn

Quote:
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)
Disc not writeable. Insert writeable disc.
(Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

- your drive can't recognise that CD (or CD is not blank)

Quote:
Can only write at 16x (2,400 KB/s) instead of 48x (7,200 KB/s) to current disc.

fair enough, though it must be guessing or blagging at the 16x as it was moaning it couldn't recognise the disc before

Quote:
Sense Key: 0x04 (KEY_HARDWARE_ERROR)

- ouch

Quote:
Communication failure

- ouch, i think arniebear has looked for this already

[ + quote]

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This message has been edited since posting. Last time this message was edited on 9. June 2005 @ 14:10

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