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Nomad Jukebox Zen Xtra 30GB serious problem
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sergiol
Suspended due to non-functional email address
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19. December 2006 @ 13:55 |
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cafn8's tutorial worked fine for me. My jukebox is running fast and smoothly and i synchronized my music using wmp11.
Thanks a lot!
===================
Sergio Luiz Machado
sergio@mls.com.br
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pyro8857x
Newbie
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25. December 2006 @ 12:33 |
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i did a firmware update, but the installer stopped half way through, and now, i have no OS.
is there any place i can go to download one?
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rmchaney
Newbie
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3. January 2007 @ 11:12 |
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I just dug up my old 30GB Zen Xtra from a couple years ago, and even though it's USB 1, I wanna use it as an external hard drive with my Mac. Is there anyway to COMPLETELY reformat the drive and use it as general USB removable media?
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bpitanga
Newbie
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8. January 2007 @ 15:47 |
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I had the same problem after trying to update the firmware to version 2.x. I've already tried the cafn8 methode but it fails in step 5 because my Windows Xp (SP2) doesn't have a default drive for my Nomad Jukebox Zen Xtra and insists in opening the new hardware wizard (even if I check the "connect to Internet to seek new drivers" option). So, if I run the wizard until the end the driver still doesn't install and I got a exclamation mark in hardware manager tab. What's the problem? I'm using a Brazilian Portuguese version of WinXP - maybe the drivers packed are diferent in this distribution? I've tried to install the drivers from Creative but they still don't work. Please help! I need my player back!
Thanks in advance,
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mbrown415
Newbie
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13. January 2007 @ 20:25 |
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Originally posted by rmchaney:
I just dug up my old 30GB Zen Xtra from a couple years ago, and even though it's USB 1, I wanna use it as an external hard drive with my Mac. Is there anyway to COMPLETELY reformat the drive and use it as general USB removable media?
I'm trying to do this same thing and have been scanning Google for what seems like hours now trying to find some sort of driver for this. I know that I can use XNJB to copy data files to my Xtra, but I'd really like it to be recognized as an external drive so I can use it with iBackup.
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helper39
Suspended due to non-functional email address
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18. January 2007 @ 09:46 |
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Originally posted by bpitanga:
I had the same problem after trying to update the firmware to version 2.x. I've already tried the cafn8 methode but it fails in step 5 because my Windows Xp (SP2) doesn't have a default drive for my Nomad Jukebox Zen Xtra and insists in opening the new hardware wizard (even if I check the "connect to Internet to seek new drivers" option). So, if I run the wizard until the end the driver still doesn't install and I got a exclamation mark in hardware manager tab. What's the problem? I'm using a Brazilian Portuguese version of WinXP - maybe the drivers packed are diferent in this distribution? I've tried to install the drivers from Creative but they still don't work. Please help! I need my player back!
Thanks in advance,
I had the same problem with mine when i updated. First, did you use a USB Hub to connect to the device while you were updating? I ask this because somewhere someone said that creative told them that USB hubs can have this effect. In any event, the way to fix it or at least the way i fixed it is to completely remove everything related to the MP3 player from your computer. This means you have to go into your control panel then to the system option then to the device manager and delete the entry labeled as Nomad Xtra. After doing this and uninstalling any other creative software then reboot and connect your MP3 player. Then run the firmware upgrade and it should work. I'm using the upgrade and was able to sync with WMP 11. It's very nice. Nevertheless this should work.
However, if it doesn't the best solution to go on someone else's computer and run the firmware upgrade. This should work almost 100% of the time.
Hope this helps...
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dot202
Newbie
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1. February 2007 @ 11:32 |
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The Windows XP SP1 can't reconize my Zen Xtra, I tried everything :(
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cdwalker
Newbie
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15. February 2007 @ 02:57 |
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To Fix any problems with broken firmware form attempted "playsforsure" firmware updates etc where your pc finds it as a 20mb drive and it sits in recovery mode and does bugger all:
(fix courtesty of cinderlee in creative forums)
1. Uninstall all creative software & drivers
2. Uninstall Media Player 11 and Media Player 11 runtime (will require a reboot for each thing). This is done by going to add/remove programs and uninstalling (this will put your pc back to wmp10).
3. Re-install the Zen Driver from the creative website and reboot
4, Plug Zen in.
5, Make sure you have the firmware update ready, run it but don't click the language bit yet), leave the mouse hovering over your language selection.
6. On the Zen- select "reload OS"
7. As soon as it flashes up "reload new firmware now via USB" click the language button
8. Tada, now the pc should find it and allow you to re-load the firmware. (it may take a few attempts)
9. Once complete, click close and restart the pc. Everything should now be fine.
10. once you are happy you can re-install WMP11 and it will work fine.
Cheers!
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dot202
Newbie
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15. February 2007 @ 09:11 |
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Good tutorial cdwalker but when I try to put the new firmware it gives me a error "Check your batteries". I think the battery is dead...
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IvoSIlva
Newbie
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27. March 2007 @ 23:17 |
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Hi guy's,
I'm new here, and recently (yeasterday) i've got the same problem with my Zen xTra 30GB.
I've followed the steps that cdwalker describes and everything works fine now. Thanks a lot. It was very usefull.
Regarding the battery problem, i've had it to before i was able to do the update. I figured that a fully charged battery was needed, but no, it only need to be higher than half charge. Check if tha battery graphic when you unplug from AC adapter has 2 sticks. You shouldn't have any problem.
Once again, thank you.
Best regards,
Ivo Silva
Yeap....
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gregsw
Newbie
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10. April 2007 @ 18:05 |
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My Nomad xtra had a "Firmware Problem" after I tried to install the Play4Sure firmware.
I tried everything I could find on and then I stumbled on this page on the creative site.
Updating Firmware on a ZEN MP3 Player After Installing Windows Media Player 11 Beta 2
Buried in it is a pointer to a fix on Microsofts site for DRM enabled players
Update for DRM-enabled Media Players (KB891122)
I applied this patch and I was able to successfully reinstall the failed Play for Sure firmaare. There was no need to install a driver for the Nomad.
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barno_xvi
Newbie
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12. May 2007 @ 11:01 |
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Hi. I tried the guide posted by cdwalker millions of times, yet still no luck. Even though I have uninstalled all drivers etc, restarted, connected the zen, I have then proceeded to reload OS and then click the language when it asks... But, it still tells the player is not connected. What do I do?! Cheers for all your help guys
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IvoSIlva
Newbie
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13. May 2007 @ 04:38 |
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Hi barno_xvi,
have you uninstalled Windows Media Player? You must have WMP 9. It won't work with 10 or 11.
Also chech your USB cable. My original one was broken and couldn't connect my zen xtra.
I've today updated the harddrive to 40 GB. Rune the same process and everything works great.
Chears.
Best regards,
Ivo Silva
Yeap....
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barno_xvi
Newbie
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17. May 2007 @ 06:57 |
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Hi IvoSIlva.
Thanks very much for your reply. I managed to do though using media player 10, and using a friend's laptop to reinstall the firmware. It still infuriates me however that I would need to use a friend's and also revert his software etc. Admittably it didn't take more than a few minutes to put it back to normal, but it's just the fact that maybe some people don't have another pc! Thanks all the same for your post though and now it's working, I may not even bother upgrading the hdd. To be honest I was only doing it to see it if works as the other larger hdd I was going to use is far more useful as just a external usb hdd.
Cheers, Barnz
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Yogi8156
Newbie
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10. June 2007 @ 21:15 |
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Hey all I don't know where to post this but I got my Zen Xtra player re-installed but I forgot how to get my mediasource 5 software to see my Zen player? My Zen nomad explorer can see it fine and I can move files over. I should be able to transfer files with the mediasource. I have Firmware 2.10.03, Drivers 2.01.00, MediaSource Organizer 5.10.38, ZEN Xtra Jukebox Plugin 5.00.22 and NOMAD Explorer 3.01.10. Can anyone please help me thanks, *email removed*
This message has been edited since posting. Last time this message was edited on 24. May 2008 @ 12:17
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jonhech
Newbie
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15. June 2007 @ 22:37 |
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Ivo Silva and the Othes,
Thanks for your assistance. I was able to get my player up and running, although now without anymore contents (something I've already accepted).
Now it's time to rebuild. However, I tried connecting it to my pc and although it can detect the hardware, when I open the Creative Mediasource application, it doesn't recognize it like before.
What should I do?
Jon
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Morder
Suspended due to non-functional email address
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17. June 2007 @ 00:34 |
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I have tried everything, nothing seems to work. I hate Creative, this was a great product until I ran into a problem and they completely abandoned me.
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jonhech
Newbie
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17. June 2007 @ 07:51 |
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Ok, I answered my own question. All I had to do was to install all the necessary software updates (applications and plug-ins). However, while transferring some files, the hard disk suddenly jammed. Any ideas on how to solve this?
I read in an old thread before to give it 2 hard whacks on the side...apparently it didn't work this time.
Help, please.
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eclipse78
Newbie
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12. July 2007 @ 12:51 |
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ive been having similar problems with my jukebox... for some reason my come wont recognize it unless i have windows media format 11 runtime installed (which requires service pack 2... i dont like sp2 cause it kill my internet speed) also none of th creative drivers work with my firmware (2.10.03) is there a way to rollback the firmware?
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puncoso
Suspended due to non-functional email address
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4. August 2007 @ 15:25 |
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Originally posted by dafney:
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
Dafney-
puncosorock
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puncoso
Suspended due to non-functional email address
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5. August 2007 @ 13:54 |
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Originally posted by puncoso:
Originally posted by dafney:
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
Dafney-
[/quot
the tutprial you told it was very useful. I followed each step and my nomad came to alive again. thanks a lot. the only thing I would like to say is when I rolled back WMP 11 I hd to install WMP 10 and then to do the tutorial. and Now I´m very happy becouse I´m going to save some money thanks again, best wishes, goodbye.
puncosorock
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moekyaw
Newbie
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21. September 2007 @ 02:10 |
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Dear mate My mp3 player generic brand it is not working properly 1 months after i bought.So I format that player . How to get that driver to work mp3 player?
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cander71
Newbie
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2. February 2008 @ 01:35 |
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I had the problem of the player getting stuck on the EAX logo and not doing a damn thing. I checked this forum to remind me how to get to rescue mode and did a cleanup. To save you the trouble of searching- hold the play button while using a pushpin to reset, holding the play button until it gets to Rescue Mode. Anyways, cleanup took about 30 minutes or so (60gb, almost 90% used). When done, selected reboot and then it ran through and rebuilt the library. Worked fine after that.
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brandon79
Suspended due to non-functional email address
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8. April 2008 @ 20:44 |
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Originally posted by rmchaney:
I just dug up my old 30GB Zen Xtra from a couple years ago, and even though it's USB 1, I wanna use it as an external hard drive with my Mac. Is there anyway to COMPLETELY reformat the drive and use it as general USB removable media?
I want to do this too.. the original firmware worked this way... I wish I could downgrade. Think I could probably transfer files and save games to my PS2..
anybody know how to downgrade the firmware?
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soniclax3
Suspended due to non-functional email address
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22. May 2008 @ 15:49 |
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my nomad jukebox zen Xtra wont even charge...is it the battery or is it the mp3...is there some way i culd fix the battery
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