Having Problems ??? Not sure where to start?!! [page 2/2]

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Having Problems ??? Not sure where to start?!!

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melaniegb

Junior Member

8. April 2007 @ 06:02

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Ok so if I reinstalled my service provider do I uninstall it first?

today when i try to pull up my homepage it will flash HTTP 404 Not Found and then change over to a simular homepage but not he correct one

I can use the address bar but i cannot search or get into my email
I have full normal usage on the guest acct?:(

I have no other problems with my user acct / that i can tell
Every thing opens and runs as normal.

[ + quote]

MGB

KotaGuy

Member

8. April 2007 @ 09:52

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Yes... would be best to uninstall the software first... then
reinstall it.

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This message has been edited since posting. Last time this message was edited on 8. April 2007 @ 09:53

melaniegb

Junior Member

10. April 2007 @ 15:47

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Hello me again:)

Just thought i would update u on my nightmare,
well I did uninstall my isp provider program, tried to re install and for what ever reason it failed??

Then I called the company that handles our computers at my workplace and discussed my problems with them , although they did not normally work on personal PCs they offered to look at mine after hours if I brought them my tower.

Well my computer hooked up and I explained all of the different scans that I had ran and it all looked good, then he went to check my internet options/ settings in the control panel and clicked on the connections tab, looked at the LAN settings and the proxy server box was checked which he nor I knew why, he said that was wrong? so he unchecked it and then my normal homepage pulled up and i could even check my email , if it is checked(turned on) it will not do either.
so i brought my tower home and hooked her up and checked my settings .
the proxy server was turned on again, i turn it off and i my internet is up and running like normal?/
now i have to figure out why this proxy server keeps turning itself on , when i log off my acct it resets itself every time.
ANY suggestions!

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MGB

KotaGuy

Member

10. April 2007 @ 15:57

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This is in IE's settings?

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melaniegb

Junior Member

11. April 2007 @ 03:05

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I was told that the box only needed to be checked if it was being used with a huge company or something like that/ he said it was very strange.
I'll get back up with him today.

oh well I am alot better off now than i was 2 weeks ago for sure, just thought i'd let ya know.

Thanks for all of your help anyway, I really appreciate it.

[ + quote]

MGB

KotaGuy

Member

11. April 2007 @ 06:26

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Yeah... typically that shouldn't be checked.

I'll do a little snooping... see if I can find anything about it.

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