|
Microsoft acknowledges E74 error
|
|
The following comments relate to this news article:
article published on 14 April, 2009
Microsoft has acknowledged the now infamous E74 error for their Xbox 360 console, and added the error to its warranty extension that was meant to cover RROD (Red Ring of Death) system failures.
The software giant now considers both failures equal and users affected can have their system replaced or fixed under the 3-year warranty extension. Anyone who has encountered the error and paid ... [ read the full article ]
Please read the original article before posting your comments.
|
Member
|
19. April 2009 @ 16:33 |
Link to this message
|
Quote:
Originally posted by Oner:
Oh look ANOTHER fault that MS said was never a problem that is now under warranty, what is that 3? 4? now...
1) Launch system Power Supply failures (admittedly this was pretty small compared to the latter issues)
2) 3RLOD (yes 3RLOD ~ 3Red Lights Of Death = GPU/CPU/Solder issue)
3) Disc Scratching (Only covered in the EU but not in the States)
4) 1RLOD (1Red Lights Of Death = E74 Heat issues?)
Yes, it is crap. But I'm not sure why you as a moderator feels the need to point this out Oner- it comes across as fan baiting.
A more "moderate" point of view would be to hold that at least these issues are openly recognised now and dealt with in some small way with an extended warranty. Unlike another console that has Blu-ray, Controller Chip or firmware problems that aren't dealt with in a similar fashion after one year.
Almost all consoles seem to have their positives and negatives.
That's true. But what about people with the first generation consoles?
|
|
Advertisement
|
 |
|
|
Moderator
16 product reviews
|
20. April 2009 @ 10:39 |
Link to this message
|
Originally posted by Jemborg:
Originally posted by Oner:
Oh look ANOTHER fault that MS said was never a problem that is now under warranty, what is that 3? 4? now...
1) Launch system Power Supply failures (admittedly this was pretty small compared to the latter issues)
2) 3RLOD (yes 3RLOD ~ 3Red Lights Of Death = GPU/CPU/Solder issue)
3) Disc Scratching (Only covered in the EU but not in the States)
4) 1RLOD (1Red Lights Of Death = E74 Heat issues?)
Yes, it is crap. But I'm not sure why you as a moderator feels the need to point this out Oner- it comes across as fan baiting.
A more "moderate" point of view would be to hold that at least these issues are openly recognised now and dealt with in some small way with an extended warranty. Unlike another console that has Blu-ray, Controller Chip or firmware problems that aren't dealt with in a similar fashion after one year.
Almost all consoles seem to have their positives and negatives.
What I find odd is how people go out of their way to have to discuss how my Mod status should be brought up (off topic I might add) or in some way correlated to having to quash/curtail factual information on this or any topic for that matter. One thing has nothing to do with the other, plain and simple.
My comment is on topic, adds to the discussion, is informative, has merit in it's right and is absolutely true. So there is no issue here; and me being a moderator shouldn't be brought up at all IN ANY WAY. I was brought on here @ aD 7 years ago specifically for my experience and knowledge with GAMING CONSOLES (imagine that). So I would advise to you and certain others on avoiding bringing irrelevant subjects into the mix and just discuss the topic at hand for what it is.
Discuss the topic or subject. Not the person or their status.
|
Moderator
16 product reviews
|
20. April 2009 @ 10:52 |
Link to this message
|
Originally posted by juaneryle:
That's true. But what about people with the first generation consoles?
That depends on which model you mean...For 360 owners they are already out of their 3 year warranties and have to pay. For first gen PS3 owners they have been out of their warranties for quite some time now as with EVERY other major electronic device they came with 1 year coverage STANDARD (unlike MS's 90 day when they first launched) so they would have to pay as well. Just like first gen Wii's, PS1's, PS2's and others.
There was only 1 time that Sony covered out of warranty PS3's due to a supposed "bad" firmware update (if I remember correctly that was FW 2.5), but the Wii has had some bad updates as well, along with quite a few 360's too (NXE was a major one that had massive issues) and they where never covered for those out of warranty. But other than that 1 time, improper updates or faulty FW's for the PS3 have not been covered for those out of warranty...just like everyone else in the business.
This message has been edited since posting. Last time this message was edited on 20. April 2009 @ 10:55
|
|
Morreale
Senior Member
|
20. April 2009 @ 16:01 |
Link to this message
|
Originally posted by Oner:
(unlike MS's 90 day when they first launched)
What a joke... They were so confident lol
90 day warranties are stupid. They either tell he buyer that their product is like near perfect unless the unthinkable happens or their product is just garbage and its your problem once its messed up. I always buy things like hard drives and computers on my Mom's MasterCard or whatever cause she told me they double the warranty (I pay her beforehand of course!). Although it kinda sucks cause now I gotta wait another year until I can change the enclosure on my 1TB drive because it's as loud as a 360!
Lol just kidding but it is loud and annoying like my friend's 360... We were trying to watch a movie on his 360 at his house and it was retardedly loud. Annoying background noise. He has an intercooler on it too but he's scared to leave his 360 on without it (he is on his third after all). We couldn't really just turn up the volume either because like the speakers are crap in LCDs and Plasmas... He really needs surround sound. They do say though that the newer 360s are quieter, I friggen' hope they are...
*\\\****//\\\***//\\\*****
**\\\**//**\\\*//**\\\*******
***\\\//****\\\ ****\\\****
|
Member
|
20. April 2009 @ 16:56 |
Link to this message
|
Oner, do you think it's fair for people with first gen. 360's that failed, are not reimbursed because of expired warranties eventhough it's well known that the hardware were defective?
I got my first 360 on the launch date. I got RROD within 60 days. I shipped it back to MS and it was fixed. It RROD again over a year later but my warranty was expired so I did the X-clamp fix. 3 months later I got the E74 error. At that time, I couldn't fix it so I bought another 360. To make a long story short, this is my 3rd 360. I salute MS for acknowledging the problem. But the warranty policy should be retroactive.
JB
|
Moderator
16 product reviews
|
21. April 2009 @ 04:33 |
Link to this message
|
Originally posted by juaneryle:
Oner, do you think it's fair for people with first gen. 360's that failed, are not reimbursed because of expired warranties eventhough it's well known that the hardware were defective?
I got my first 360 on the launch date. I got RROD within 60 days. I shipped it back to MS and it was fixed. It RROD again over a year later but my warranty was expired so I did the X-clamp fix. 3 months later I got the E74 error. At that time, I couldn't fix it so I bought another 360. To make a long story short, this is my 3rd 360. I salute MS for acknowledging the problem. But the warranty policy should be retroactive.
I absolutely agree. I myself just caught my 4th 3RLOD just yesterday on my launch day 360. I don't use it online because there is no way in hell in my right mind will accept having to pay additionally for access to something I already pay for (broadband internet) and I managed to get this far without having to update to the NXE. But JUST yesterday I decided to do it via USB (to enjoy some SF4) and 30 seconds after it installed...it 3RLOD on me.
Seriously. F Microsoft.
And anyone who has any "questions" as to my disdain for them can go screw. They suck as an opsys (for that matter ANY software they make), their business practices are atrocious & their hardware reliability is absolutely abysmal.....well, except for my original Xbox v1.6b with "extras", but even then it is only good with the stuff I did to it to make it that way!
This message has been edited since posting. Last time this message was edited on 21. April 2009 @ 04:39
|
Senior Member
4 product reviews
|
21. April 2009 @ 12:49 |
Link to this message
|
Originally posted by Oner:
I absolutely agree. I myself just caught my 4th 3RLOD just yesterday on my launch day 360. I don't use it online because there is no way in hell in my right mind will accept having to pay additionally for access to something I already pay for (broadband internet) and I managed to get this far without having to update to the NXE. But JUST yesterday I decided to do it via USB (to enjoy some SF4) and 30 seconds after it installed...it 3RLOD on me.
Seriously. F Microsoft.
And anyone who has any "questions" as to my disdain for them can go screw. They suck as an opsys (for that matter ANY software they make), their business practices are atrocious & their hardware reliability is absolutely abysmal.....well, except for my original Xbox v1.6b with "extras", but even then it is only good with the stuff I did to it to make it that way!
Thats a very unbecoming remark from a Moderator.
|
Member
|
21. April 2009 @ 13:32 |
Link to this message
|
Quote:
Thats a very unbecoming remark from a Moderator.
You may argue that Oner's remarks were a bit personal, but I understand why he feels that way. Because I feel the same way. Oner made some valid points that were well suported.
JB
|
|
Morreale
Senior Member
|
21. April 2009 @ 16:23 |
Link to this message
|
Why does everyone have a problem with Oner lol
Oner is a person too, a regular AD user who is entitled to his own opinions just as we all are. Just because his title is "Moderator" doesn't mean he can't have arguments either...
*\\\****//\\\***//\\\*****
**\\\**//**\\\*//**\\\*******
***\\\//****\\\ ****\\\****
|
Moderator
16 product reviews
|
21. April 2009 @ 17:04 |
Link to this message
|
Originally posted by DXR88:
Thats a very unbecoming remark from a Moderator.
As a moderator of aD the main part of my duties is to help people, address improper threads posted in the wrong areas, remove spammers, and deal specifically with rule violations. That does not mean I cannot post my views about ANY subject. I am just like anyone else who comes here to aD for advice or to offer advice and have discussions. Remember, I do not receive any form of monetary payment for what I have done here at aD for almost the last 7 years. I do it because I love to and the knowledge I have to offer in my area of expertise.
In addition ~ Thank You juaneryle & Morrealle. It's good to know that people do understand my situation...after consistently dealing with certain people who have a habit of making baseless, unsupported, false information about me it is refreshing to know there are those who are fair & get it.
This message has been edited since posting. Last time this message was edited on 21. April 2009 @ 17:10
|
Junior Member
|
23. April 2009 @ 04:51 |
Link to this message
|
|
I find Oner's posts to be generally well thought out and informative.
And i didn't realise there was a problem with mods posting.
|
AfterDawn Addict
1 product review
|
23. April 2009 @ 05:30 |
Link to this message
|
Standard microsoft...5 years after release and they are just now admitting problems that have been around since the beginning. This is why I bought a PS3 and not a 360.
On the plus side, the RROD looks nicer than the BSOD.
|
|
Advertisement
|
|
|
Member
|
23. April 2009 @ 11:53 |
Link to this message
|
Originally posted by KillerBug:
On the plus side, the RROD looks nicer than the BSOD.
Lol. That was a good one!
JB
|
