In 2007, Dell was sued over selling faulty computers to not only individual consumers, but also to corporations and big Universities who needed Dell's OptiPlex business units.
New documents, finally unsealed in the long-standing case, show that Dell employees knew that the company was selling faulty units, and decided to instead play off the issues, allowing the corporations and schools ... [ read the full article ]
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So my question still stands: How do we, the consumers who are the ones who were wronged by this negligence, get restitution/compensation for hundreds of dollars put out in repair costs because of the faulty part?
This was a known fault over 10 years ago on many boards sold by Abit amongst others!!!
Abit KT7A was a bad example I know I had one!
Back then it was all down to the manufacturer of the capacitors using cheap cost cutting filling for the capacitors that expanded during use - usually appearing as a popped cap after a year or so of use!
Actually, the bad caps were due to a faulty electrolytic mix that was sold to most of the big Asian capacitor manufacturers; that's exactly why mys desktop has solid caps ^^' ... The damn things STILL keep popping up. Likely some shady bastich doesn't wanna throw away his entire defective stock =p .
Back in the day, Dell was actually a quality choice, but that hasn't been remotely true for a good number of years. Ah, well, we won't miss ya, Dell.