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Well my favourite is the one that everyone I tell thinks I'm making up.
My colleague built a system for a customer, nothing fancy, completely entry-level. Sold it, customer was happy, end of.
We thought......
Customer rings up next day, really unhappy!! He said that his floppy drive didn't work in his system, something like this.....
Angry customer : Hi, I bought this system yesterday and it has a faulty floppy drive!!
Me : OK, firstly let me apologise
Angry customer : *interrupts* I don't want apologies, I want it sorting!!!
Me : OK sir, no problem, do you get an error on screen?
Angry customer : No, nothing
Me : OK, is it reading or writing that causes the error?
Angry customer : Neither work
Me : OK, have you tried the disk in another computer?
Angry customer : Yes, fits fine!!
Me : *ahhh, he said fits* OK, and it doesn't in the new one?
Angry customer : NO...THAT'S WHY I'M RINGING!!!
Me : OK, so the disk doesn't fit, is it definatley a 3.5" PC disk? *trying to avoid sarcasm*
Angry customer : Yes, it just doesnt fit
Me : Does it click into place?
Angry customer : NO, IT DOESN'T FIT AT ALL, FORGET IT, I'LL BRING THE SYSTEM BACK!!!
Me : You can do if you like sir, I'm just trying to help you over the phone for you ease. I know this sounds daft, but you are putting it in the right way aren't you? Disk Label upside?
Angry customer : Yes, I know how they work. I'm bringing it back.....
***CLICK***
I check with my colleague that he tested the drive, just incase, preparing for when our customer came in.
He arrived in about 15mins and O..M..G
He put the tower down on our chairs and said
Angry customer : SEE, HALF WAY IN!!!!
I had to then tell him, non-sarcastically, that even though his floppy disk was the right way up, his tower wasn't!!!!!!!!!!!!!!!!!!!!!
The reason I wanted to cry with laughter was it had a flap on the bottom that dropped open that said USB on the front!!!!
What did he think it said up-side down?!?!?!?!
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