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Help - my cd/dvd drive crashed with Nero/Easy CD
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morpht
Newbie
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23. March 2003 @ 08:35 _ Link to this message    Send private message to this user   
Help - I had installed Nero when I already had Easy CD Creator on my system, which I later read could create a conflict... Well, my CD/DVD drive stopped working and I get the following error in device manager:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Device Manager Error Code 31
This device depends on another device that is not functioning correctly.

I've tried uninstalling and cleaning the registry of all associated programs; de/reinstalling the cd rom, but nada...

Anyone have similar problems? What to do?... HELP
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Shoey
Suspended due to non-functional email address
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23. March 2003 @ 08:38 _ Link to this message    Send private message to this user   
Right click MyComputer>properties>go to the hardware tab folder. Now click the + beside DVD\CD-Rom drives. Locate your DVD\CD-Rom, right click and then click "scan for any hardware changes".

Shoey

Asus K8N nVidia nForce3 Pro 250 GB, Athlon 64 3200+, Hitachi 80 gig SATA 150, Corsair XMS 1 gig PC4000, ATI Radeon Saphire 9600 Pro (256 DDR), Windows XP Pro (64 Bit),Lite-ON SOHD 167T,, Plextor PX-712SA,BenQ 1640.

This message has been edited since posting. Last time this message was edited on 23. March 2003 @ 08:39

morpht
Newbie
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23. March 2003 @ 08:51 _ Link to this message    Send private message to this user   
Thanks Shoey - I scanned for any hardware changes, but it changed nothing... same error messages.

Would it help to completely de/reinstall the hardware?
Shoey
Suspended due to non-functional email address
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23. March 2003 @ 08:56 _ Link to this message    Send private message to this user   
If you know what your doing, take the one panel off so you can check for any loose ide cables. Be sure your system configuration is set correctly (master and slave)=Primary& Secondary ide channels.. This happened to be 1 time on WinXP and the only way I could get the drive working again was to flash the drive with right firmware. Please post the name brand and model of your DVD-Rom just in case.

Shoey

Asus K8N nVidia nForce3 Pro 250 GB, Athlon 64 3200+, Hitachi 80 gig SATA 150, Corsair XMS 1 gig PC4000, ATI Radeon Saphire 9600 Pro (256 DDR), Windows XP Pro (64 Bit),Lite-ON SOHD 167T,, Plextor PX-712SA,BenQ 1640.

This message has been edited since posting. Last time this message was edited on 23. March 2003 @ 08:58

morpht
Newbie
_
23. March 2003 @ 09:04 _ Link to this message    Send private message to this user   
It is an LG DVD (16x)

I'll check the cables, but I don't know how to flash the drive.

Thx.
Shoey
Suspended due to non-functional email address
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23. March 2003 @ 14:03 _ Link to this message    Send private message to this user   
Other options you have is to insert your Windoze disc and repair and see if that fixes the problem. The other is to do a complete format (blah). I don't like posting info about flashing drives in your inexperienced because flashing drives with wrong firmware could damage the drive, make it dysfunctional.

Shoey

Asus K8N nVidia nForce3 Pro 250 GB, Athlon 64 3200+, Hitachi 80 gig SATA 150, Corsair XMS 1 gig PC4000, ATI Radeon Saphire 9600 Pro (256 DDR), Windows XP Pro (64 Bit),Lite-ON SOHD 167T,, Plextor PX-712SA,BenQ 1640.

morpht
Newbie
_
24. March 2003 @ 16:29 _ Link to this message    Send private message to this user   
I checked the cables and everything is fine. My DVD has power but won't read anything without the drivers, so I can't use my Windows disk...

Know any good sites where I could learn about flashing? Any other ideas...

Thx
Shoey
Suspended due to non-functional email address
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24. March 2003 @ 17:04 _ Link to this message    Send private message to this user   
I need to know the model number of your LG 16x dvd-rom.

Shoey

Asus K8N nVidia nForce3 Pro 250 GB, Athlon 64 3200+, Hitachi 80 gig SATA 150, Corsair XMS 1 gig PC4000, ATI Radeon Saphire 9600 Pro (256 DDR), Windows XP Pro (64 Bit),Lite-ON SOHD 167T,, Plextor PX-712SA,BenQ 1640.

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morpht
Newbie
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31. March 2003 @ 12:32 _ Link to this message    Send private message to this user   
Thanks Shoey - I tried everything and eventually gave up and reinstalled it all...

At least it prompted me to set up a new partition on my hard drive and back everything up...for next time.

Cheers
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