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7.0.8.2 Install Fails with no error messages
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TJBaker
Newbie
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16. March 2006 @ 14:37 |
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Hello folks,
I'm trying to assist a distant friend who is having trouble installing nero ultra edition 7. A difficult thing to do when you can't be there.
He purchased the product new from Ebay, I don't know the build numbers. The original installation was apparently successful but after one use something didn't work correctly so he tried to uninstall and re-install the product. That attempt failed and I cannot say what all he did before calling me.
We have now downloaded the most recent build, downloaded and run both the general clean tool and the cleantool_7. Attempts to install the most recent build results in the files extracting but nothing after that. From what he tells me the process just stops without any messages after extracting the cabs, etc.
Running the cleantools again and trying to install the version from the CD he purchased appears to install, the window pops up saying the install is done and to reboot, but after reboot there is no program actually installed!! (or so I'm told)
Suggestions??
I have a copy of the infotool.txt file we produced when trying to submit an online support form from nero.com but the form also appears to be inoperative. Anyway I could post that file here if anyone thinks it may be helpful.
Thanks for any thoughts,
TJ Baker
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AfterDawn Addict
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16. March 2006 @ 17:09 |
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Just some ideas....
Have him do a system restore to the time before he installed Nero and then try to install it again.
Make sure he has his firewall turned off along with popup blockers, anti-virus programs, etc.
Once he gets it installed again, have him run the registry checker.
See if you can get him to come to Afterdawn directly. It is kind of you to do this for him but I think it would be more helpful if we could talk with him directly.
Try again to put in a ticket to Nero tech support. They are slow but generally respond in two or three days.
http://nero.com/nero7/enu/support.php
The InfoTool log would be useful here. Post the entire thing if possible.
This message has been edited since posting. Last time this message was edited on 16. March 2006 @ 17:11
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TJBaker
Newbie
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17. March 2006 @ 13:18 |
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Thanks for the response,
For the benefit of others that may run into a similar situation, here's what I know.
My friend with the install troubles went back to the Nero site and downloaded and ran what he says were a "bunch more cleatools". I suspect among them were the driver cleantool and maybe a registry cleaner from Nero??
Anyway, after going through the cleantools he then downloaded the "Full Install" option. He's on a DSL and it took about an hour so I guess he got the package meant for system admins. That install worked and he is up and running now.
Thanks, TJ Baker
FWIW, here's the infotool.txt from before going through the second round of cleantools.
Nero InfoTool 3.00
Drive Information
------------------
Drive : LITE-ON DVDRW SOHW-1633S
Type : DVD±R/RW DL Recorder
Firmware Version : BPSD
Buffer Size : 2 MB
Date : 2005-04-27
Serial Number
Vendor Specific : 2005/04/27 13:35
Drive Letter : F:\
Location : 0:0
Mechanism : Tray
Read Speed : 40 , 32 , 24 , 12 , 8 , 4 X
Write Speed : 40 X
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Region Protection Control : RPC II
Region : None
Changes User : 5
Changes Vendor : 4
Disc Information (F:\)
-------------------
Type : Data CD (Mode 1)
Capacity : 68:48.38 (604 MB)
Tracks : 1
Sessions : 1
File System : ISO9660, Joliet
Title : Nero 7000 UE
Date : 13 September 2005
Publisher : n/a
Application : Nero Burning ROM
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: LITE-ON DVDRW SOHW-1633S
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: WDC WD400BB-00GFA0
Type : Disk Drive
DMA : On
Adapter 2
---------
Description : Secondary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: SAMSUNG SP1614C
Type : Disk Drive
DMA : On
Adapter 3
---------
Description : Primary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Adapter 4
---------
Description : Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Driver
Description : system32\DRIVERS\usbehci.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : EHCI eUSB Miniport Driver
Attached Devices
Description : Generic USB SD Reader USB Device
Type : Disk Drive
Description : Generic USB CF Reader USB Device
Type : Disk Drive
Description : Generic USB SM Reader USB Device
Type : Disk Drive
Description : Generic USB MS Reader USB Device
Type : Disk Drive
Description : HP Photosmart 8100 USB Device
Type : Disk Drive
Software Information
--------------------
Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c
Description : WinDVD Creator
Version :
Company : InterVideo Inc.
Hardware Information
--------------------
CPU : Intel Pentium 4 CPU 3.06GHz 3066 MHz
Bus Speed : 133 MHz
Motherboard : ASUSTeK Goldfish2
System : HP PS512AA-ABA a815n
BIOS : AMI 3.21
Memory : 503 MB
Sound : Realtek HD Audio rear output
Video : Intel(R) 82915G/GV/910GL Express Chipset Family
Driver Information
------------------
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Company : n/a
Driver : abp480n5
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Company : n/a
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Description : ACPI Driver for NT
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Company : Microsoft Corporation
Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : adpu160m
Description : n/a
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Company : n/a
Driver : aec
Description : Microsoft Acoustic Echo Canceller
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Company : Microsoft Corporation
Driver : AFS2K
Description : Audio File System
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Company : Oak Technology Inc.
Driver : AgereSoftModem
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Driver : Arp1394
Description : IP/1394 Arp Client
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Company : Microsoft Corporation
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Description : n/a
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Company : n/a
Driver : asc3350p
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Driver : asc3550
Description : n/a
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Driver : AsyncMac
Description : MS Remote Access serial network driver
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Company : Microsoft Corporation
Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a
Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : BCMNTIO
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Version : n/a
Company : n/a
Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
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Company : Microsoft Corporation
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Version : n/a
Company : n/a
Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
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Company : Microsoft Corporation
Driver : Cdfs
Description : CD-ROM File System Driver
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Company : Microsoft Corporation
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Driver : Cdralw2k
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Driver : Cdrom
Description : SCSI CD-ROM Driver
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Company : Microsoft Corporation
Driver : Changer
Description : n/a
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Company : n/a
Driver : CmdIde
Description : n/a
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Company : n/a
Driver : Cpqarray
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Driver : dac960nt
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Description : PnP Disk Driver
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Company : Microsoft Corporation
Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software
Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software
Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.
Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : dpti2o
Description : n/a
Version : n/a
Company : n/a
Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : eeCtrl
Description : n/a
Version : n/a
Company : n/a
Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : GBDevice
Description : Norton GoBack API Driver
Version : 4.02.309
Company : Symantec Corporation
Driver : GBFSHook
Description : Norton GoBack File System Hook Driver
Version : 4.02.309
Company : Symantec Corporation
Driver : GEARAspiWDM
Description : CDRom Class Filter Driver
Version : 2.034
Company : GEAR Software Inc.
Driver : GoBack2K
Description : Norton GoBack Engine Driver
Version : 4.02.309
Company : Symantec Corporation
Driver : Gpc
Description : n/a
Version : n/a
Company : n/a
Driver : HdAudAddService
Description : n/a
Version : n/a
Company : n/a
Driver : HDAudBus
Description : High Definition Audio Bus Driver v1.0
Version : 5.10.00.5010 built by: WinDDK
Company : Windows (R) Server 2003 DDK provider
Driver : hpn
Description : n/a
Version : n/a
Company : n/a
Driver : HPZid412
Description : IEEE-1284.4-1999 Driver (Windows 2000)
Version : 8, 0, 0, 0
Company : HP
Driver : HPZipr12
Description : IEEE-1284.4-1999 Print Class Driver
Version : 8, 0, 0, 0
Company : HP
Driver : HPZius12
Description : 1284.4<->Usb Datalink Driver (Windows 2000)
Version : 8, 0, 0, 0
Company : HP
Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation
Driver : i2omgmt
Description : n/a
Version : n/a
Company : n/a
Driver : i2omp
Description : n/a
Version : n/a
Company : n/a
Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ialm
Description : n/a
Version : n/a
Company : n/a
Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ini910u
Description : n/a
Version : n/a
Company : n/a
Driver : IntcAzAudAddService
Description : n/a
Version : n/a
Company : n/a
Driver : IntelIde
Description : Intel PCI IDE Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : intelppm
Description : Processor Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Ip6Fw
Description : IPv6 Windows Firewall Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a
Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation
Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Iviaspi
Description : InterVideo ASPI Shell
Version : 1, 0, 0, 0
Company : InterVideo, Inc.
Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a
Driver : MAPMEM
Description : n/a
Version : n/a
Company : n/a
Driver : Modem
Description : Modem Device Driver
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Company : Microsoft Corporation
Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a
Driver : mrtRate
Description : n/a
Version : n/a
Company : n/a
Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : NAVENG
Description : n/a
Version : n/a
Company : n/a
Driver : NAVEX15
Description : n/a
Version : n/a
Company : n/a
Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : NIC1394
Description : IEEE1394 Ndis Miniport and Call Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : NPDriver
Description : Norton Protection Driver
Version : 19.0.0.48
Company : Symantec Corporation
Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : ohci1394
Description : 1394 OpenHCI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a
Driver : PCIIde
Description : Generic PCI IDE Bus Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : PDCOMP
Description : n/a
Version : n/a
Company : n/a
Driver : PDFRAME
Description : n/a
Version : n/a
Company : n/a
Driver : PDRELI
Description : n/a
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Company : n/a
Driver : PDRFRAME
Description : n/a
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Company : n/a
Driver : perc2
Description : n/a
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Driver : perc2hib
Description : n/a
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Company : n/a
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Description : Padus(R) ASPI Shell
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Driver : PptpMiniport
Description : n/a
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Company : n/a
Driver : Ps2
Description : PS2 SYS
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Company : Hewlett-Packard Company
Driver : PSched
Description : MS QoS Packet Scheduler
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Company : Microsoft Corporation
Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.
Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
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Company : Sonic Solutions
Driver : ql1080
Description : n/a
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Driver : Ql10wnt
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Driver : ql12160
Description : n/a
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Driver : ql1240
Description : n/a
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Driver : ql1280
Description : n/a
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Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Raspti
Description : PTI DirectParallel(R) mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2541 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation
Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company : Microsoft Corporation
Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : rtl8139
Description : Realtek RTL8139 NDIS 5.0 Driver
Version : 5.398.613.2003 built by: WinDDK
Company : Realtek Semiconductor Corporation
Driver : SAVRT
Description : n/a
Version : n/a
Company : n/a
Driver : SAVRTPEL
Description : n/a
Version : n/a
Company : n/a
Driver : SDdriver
Description : SDDRIVER
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Company : Symantec Corporation
Driver : Secdrv
Description : n/a
Version : n/a
Company : n/a
Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Simbad
Description : n/a
Version : n/a
Company : n/a
Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a
Driver : SPBBCDrv
Description : n/a
Version : n/a
Company : n/a
Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Srv
Description : Server driver
Version : 5.1.2600.2673 (xpsp_sp2_gdr.050509-1531)
Company : Microsoft Corporation
Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : symc810
Description : n/a
Version : n/a
Company : n/a
Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a
Driver : SYMDNS
Description : DNS Filter Driver
Version : 6.0.2.211
Company : Symantec Corporation
Driver : SymEvent
Description : Symantec Event Library
Version : 12.0.2.1
Company : Symantec Corporation
Driver : SYMFW
Description : Firewall Filter Driver
Version : 6.0.2.211
Company : Symantec Corporation
Driver : SYMIDS
Description : IDS Filter Driver
Version : 6.0.2.211
Company : Symantec Corporation
Driver : SYMIDSCO
Description : n/a
Version : n/a
Company : n/a
Driver : symlcbrd
Description : Symantec Core Component
Version : 1.8.54.834
Company : Symantec Corporation
Driver : SYMNDIS
Description : NDIS Filter Driver
Version : 6.0.2.211
Company : Symantec Corporation
Driver : SYMREDRV
Description : Redirector Filter Driver
Version : 6.0.2.211
Company : Symantec Corporation
Driver : SYMTDI
Description : Network Dispatch Driver
Version : 6.0.2.211
Company : Symantec Corporation
Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a
Driver : sym_u3
Description : n/a
Version : n/a
Company : n/a
Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2827 (xpsp_sp2_gdr.060112-1653)
Company : Microsoft Corporation
Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : TosIde
Description : n/a
Version : n/a
Company : n/a
Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ultra
Description : n/a
Version : n/a
Company : n/a
Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbccgp
Description : USB Common Class Generic Parent Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbprint
Description : USB Printer driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbscan
Description : USB Scanner Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : USBSTOR
Description : USB Mass Storage Class Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a
Driver : ViaIde
Description : Generic PCI IDE Bus Driver
Version : 1.00.01.01
Company : Microsoft Corporation
Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : WDICA
Description : n/a
Version : n/a
Company : n/a
Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
Driver : mfc42.dll
Version : 6.02.4131.0
Driver : msvcp60.dll
Version : 6.02.3104.0
Driver : msvcp70.dll
Version : 7.00.9466.0
Driver : msvcr70.dll
Version : 7.00.9466.0
Driver : ole32.dll
Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)
Driver : olepro32.dll
Version : 5.1.2600.2180
Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)
Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Driver : comctl32.dll
Version : 5.82 (xpsp_sp2_rtm.040803-2158)
Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Lower Filters
-------------
Driver : AFS2K
Description : Audio File System
Version : 3.1.20.1064
Company : Oak Technology Inc.
Upper Filters
-------------
Video Codecs
------------
Cinepak codec by Radius : 1.10.0.11
Intel 4|2|0 Video V2.50 : 5.1.2600.2180
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video codec : 5.1.2600.2180
Microsoft H.261 Video codec : 5.1.2600.2180
Indeo® video 5.10 : R.5.10.15.2.55
Audio Codecs
------------
Microsoft IMA ADPCM codec : 4.00.0.0
Microsoft ADPCM codec : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law codec : 4.00.0.0
Microsoft GSM 6.10 Audio codec : 4.00.0.0
DSP Group TrueSpeech(TM) Software codec : 1.00.0.0
Microsoft G.723.1 codec : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 codec (advanced) : 1.09.1.49
Microsoft PCM Converter : 5.00.0.0
ASPI Information
----------------
System ASPI : ASPI is not installed
Nero ASPI : ASPI is not installed
Installed OS Patches
--------------------
(Q810090) USB Update : Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : Yes
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
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Advertisement
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AfterDawn Addict
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18. March 2006 @ 12:35 |
Link to this message
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Just make sure your friend is aware of this:
ASPI Information
----------------
System ASPI : ASPI is not installed
Nero ASPI : ASPI is not installed
I have Nero ASPI only on my system which works fine. If he has problems he may want to go back to Nero and DL their ASPI.
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