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Please Help Problem Running After WinXP Update
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mozzer34
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23. July 2006 @ 18:29 _ Link to this message    Send private message to this user   
I am about to pull out my friggin hair. I have ran DVD Shrink for years now and never had an issue with the program. Now, recently I updated Windows XP SP2 with update KB916595. I foolish updated this and wasn't having any problems before. But now I get the error message they are talking about when I try to run DVD Shrink. I get a blue screen error message that says DRIVER_IRQL_NOT_LESS_OR_EQUAL. I uninstalled the updates and a couple of security updates that seemed to be tied to the update and I restarted. Then I went as far as to uninstall DVD Shrink and restart again and then install DVD Shrink all over. Just to be safe I wanted everything as clean as it could be. But now I am still getting the blue screen error message and I have to reboot and when I reboot I have to restore my active desktop. What the hell. I cannot figure this out. Please anyone that has a clue on this one please let me know.

Thank you so much.

Mick Ronson
laddyboy
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23. July 2006 @ 18:59 _ Link to this message    Send private message to this user   
Try using a restore point prior to the update. If you have DVD Shrink enabled to burn with Nero also disable that. If you have Nero try Nero Recode and see if that works.

This is a driver/memory error probably. Use Device Manager to reset the drive and controllers.

Right click on My Computer and Select Properties.
Click the Hardware tab and then the Device Manager button.
Click the "+" beside IDE ATA/ATAPI Controllers.
Right click on both the Primary and Secondary IDE Channels (one at a time) and select Uninstall.
Back in Device Manager, click the "+" beside the DVD/CD-ROM Drives.
Right click on the name of the DVD Burner and select Uninstall.
Restart the system.

The above should reset the drives and controllers.

This message has been edited since posting. Last time this message was edited on 23. July 2006 @ 19:04

mozzer34
Suspended due to non-functional email address
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23. July 2006 @ 21:28 _ Link to this message    Send private message to this user   
Ok, thanks I will give that a try. I use DVD Decrypter instead of Nero to do my burning.

Mick Ronson
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