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can't find the program blocking windows xp installation
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cazmack
Newbie
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9. September 2006 @ 14:38 _ Link to this message    Send private message to this user   
Heller everyone. I recently uninstalled windows xp home editon from from my computer. Now i'm trying to re-install it and it says that a program is blocking me from reinstalling it. It is calling the program Microsoft Shared Fax Client. I've gone to the add/remove programs options and don't see that prgram and i've done a search for it and still don't see it. CAN SOME 1 please help me.~

The eyes always tell the truth.
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tocool4u
Suspended permanently
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9. September 2006 @ 15:21 _ Link to this message    Send private message to this user   
huh? What do you mean "uninstalled" it. YOu need to format your Window partition or run the recovery part of the disk.
cazmack
Newbie
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9. September 2006 @ 15:44 _ Link to this message    Send private message to this user   
i originally had windows ME on this computer, then i installed windows xp HE from a burned copy of it. I ran into some technical issues and went back to my old version of windows by removing xp from the add/remove programs list. I now have an original copy of xp HE, but like i said the advisor is saying that a program called Microsoft shared fax client must be removed b4 i can install windows xp. How do i format my window partion?

The eyes always tell the truth.
cazmack
Newbie
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9. September 2006 @ 15:59 _ Link to this message    Send private message to this user   
The advisor tell me that i have to REMOVE the program Microsoft shared client. But i can't find that progrom or a program that is related to it, where can i find the program or the program it is reffereing to?

The eyes always tell the truth.
Senior Member
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10. September 2006 @ 04:13 _ Link to this message    Send private message to this user   
EDIT: My apoligies, missed a part.

Yours Truly; Rav
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This message has been edited since posting. Last time this message was edited on 11. September 2006 @ 08:05

Senior Member
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11. September 2006 @ 07:54 _ Link to this message    Send private message to this user   
@rav009: He stated that he does have an original now.

@cazmack: Go to Add/Remove programs under control panel. Then go to add/remove windows components. You should be able to uncheck the Fax services from there. You will probably have to reboot after you make these changes.

If it were me, I would strip Windows down to nothing. I would remove ALL of the options under Add/Remove Components, reboot and do the upgrade.

Well, actually, I would back up my data and do a fresh install if it were my machine, but we are trying to fix your issue here. Let us know what happens.

~Rich
William77
Newbie

1 product review
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11. September 2006 @ 11:54 _ Link to this message    Send private message to this user   
If you have an original copy of XP just boot from the CD and format the partition. It?s way easier to just start with a clean slate? If you don?t have an original copy of the disc there are ways around that.

P4 3.4 Ghz ... 2 GB Dual Channel DDR ... GeForce 7800 GTX w/512MB PCIExpress ... 500 GB SATA Raid 5
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cazmack
Newbie
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12. September 2006 @ 13:11 _ Link to this message    Send private message to this user   
Alright I will, Im in the process of backing up all my important files to another HD. I will try a fresh install in a couple of days.

The eyes always tell the truth.
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