Quote:>> From spong.com:
[QUOTE]
SPOnG can confirm emerging reports that claim Microsoft is poised to announce a warranty extension for Xbox 360 early adopters in the US, with the program expected be rolled out across the world during the coming weeks.
We placed a call to Microsoft's Xbox customer support centre in the US today whereupon an operator outlined that indeed, there is some good news for some Xbox 360 owners. If your console is manufactured in or before January 2006, a one year warranty extension will be offered. The warranty extension will be from the date date of manufacture of your console, unless you have a sales receipt showing that you bought a machine manufactured before January. In which case your extension will be one year from date of purchase.
What's more, if you have a machine that would qualify for the extension and you've had to pay for a repair already, Microsoft will issue a cheque for the full repair amount, usually $139.90.
Read More: spong.com
!Update! Microsoft also confirmed the story to Dean Takahashi of MercuryNews:
Quote: As part of our standard and ongoing process of analyzing repair data, we recently noticed a higher than usual number of units coming in for repair. Upon further investigation, it was further discovered that the bulk of the units were isolated to a group that was part of the initial manufacturing run of the console. Returns for repair are coming in for a variety reasons and it's a higher rate than we are satisfied with. We've made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs.
Wow ... so it looks like Microsoft finally admits the problems instead of repeating their "failrate below the industry average of 3-5%" BS.
Discuss this news item on our forums: forums.xbox-scene.com
(Thursday 21 September 2006 18:28 EST) - (direct link to article)
(Posted by:: XanTium)[/quote]
looks like there's another thing i have to talk to M$ about, i'v ben waiting for the 'elevated' people to contact me, they're bothering me since they havn't called and it's ben a month.
I just went through all this trouble of doing a private sale to not have to pay this fee! Im the end I ended up giving some guy $100 and my broken Xbox and he gave me a working Xbox. If I had of just paid the $157can Service fee that MS asked for I would have had a Refurbished Xbox, with a guarantee all for $0 after they gave me the refund.
Oh well, I guess I should be happy The 2nd one I got doesn't seem to have any problems so far.
