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DVD ROM drives not opening?
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ractivex
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27. June 2003 @ 14:45 _ Link to this message    Send private message to this user   
I just bought myself a Medion Pentium 4 2.4 GHz. It has two DVD rom drives, a Pioneer DVD-RW DVR-105 and a Sony DVD-ROM DDU 1612.

The problem I'm having is that when you press the button to open the lid and to have the tray come out, the other DVD drive opens. Sometimes it doesn't even open, it slides in and out real fast. And the burner opens up every time you restart the PC. Sometimes one button seems unresponsive, sometimes it does not. I thought it might be the buttons but when I get the PC to eject a particular drive, the same thing happens. I'm thinking that it needs a ribbon cable replaced. The only thing I did to it was set my old drive as slave (by "borrowing" the cable and power from the DVD-ROM) so I could transfer my files to the new hard drive. Then I put the cable and power connector back as it was. Otherwise, I touched nothing. I don't see how I could've hurt anything, since I was very careful and wore ESD protection. I don't believe it is that sensitive; the ribbon cable seemed pretty bent up when I first opened the PC.

I talked to Technical Support, but the only thing they suggested was to disable some startup programs and bring it in the store. I'd rather fix it myself if I can. One person suggest that the drive(s) might be mounted incorrectly and to try setting the drive a little further back as the button to the drive might be pressing up against something. Any other ideas?

P.S. The drives seem to open correctly when I use My Computer to eject them. Most of the time anyway.

-Hal.
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Discmania
Senior Member

2 product reviews
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27. June 2003 @ 15:42 _ Link to this message    Send private message to this user   
Can you check in 'my computer' to see if your PC recognises the new drives? You may need to change the slave/master combination on the new drives if it does not as this is the most likely cause. The same combination of master and slave does not always work with new drives. I would suggest choosing one of the drives (preferably the Pioneer) and changing it's master/slave status then reboot to see if your PC recognises both drives and only then try using. Also make sure both power cables are attached firmly.
ractivex
Newbie
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27. June 2003 @ 18:19 _ Link to this message    Send private message to this user   
So you're suggesting that I take the Pioneer, and if it is master, make it a slave, and make the Sony the master (or vice versa)?

-Hal.
Discmania
Senior Member

2 product reviews
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27. June 2003 @ 22:55 _ Link to this message    Send private message to this user   
Yes.
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AfterDawn Addict
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28. June 2003 @ 09:03 _ Link to this message    Send private message to this user   
I would recommend you keep the Pioneer as the master drive. If you try to fix it yourself you will void the warranty on it. I would bring it back into the store and get them to do it. In the long run its better.

Chris

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