TMPGEnc Common Problems!

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TMPGEnc Common Problems!

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Dela

Staff Member

29. June 2003 @ 21:53

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The point of this thread is to list the most common problems with TMPGEnc. Some of the problems listed have been asked over and over again on this forum so I thought it was about time to list them and how to fix them! The list you see now may not have a solution to your problem because this list will be updated every single time I find an error and a fix for it!

You will see the current list below, then scroll down to read about it!

1. AVI file cannot be opened or unsupported.
2. Cannot load P3Package.dll
3. Illegal floating decimal point error
4. Read error occured at address xxxxxxxxxxx (during encoding)
5. The error occured when ACM was initialized.
6. d2v files - cannot open or unsupported.
7. No audio on output file.
8. Audio on output file out of sync!
9. Video output is stretched when it used to have black bars!
10. TMPGEnc seriously over-estimates file length!
11. Volume on Input and Output File Very Low!
12. TMPGEnc see's the video input but wont load the audio!
13. Visual C++ Runtime Error.

(Small list so far but updates will be made)

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1. AVI file cannot be opened or unsupported.
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There are 3 possible fixes for this error! Sometimes it is simply because you dont have the proper codecs installed! However, you can download GSpot and check the file to see what codecs are required to play it!

Sometimes it can also be solved by raising the priority of DirectShow Multimedia File Reader. This is dont simply by clicking option - environmental setting. Click the VFAPI plug-in tab. You will see DirectShow in the list usually with a priority of -1. Right click on the NAME (not the priority) and click higher priority until the priority is 2 and it is at the top of the list.

And finally, the most sucessful fix for this problem has been to decompress the audio in the avi file before encoding. You can do this with VirtualDUB.

1. Click Video - Direct Stream Copy.
2. Click Audio - Full Processing Mode.
3. Click Audio - Compression. Select <No compression (PCM)> and click ok!
4. Click File - Save AVI and try it with TMPGEnc.

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2. Cannot load P3Package.dll
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The most common reason why people get this message is because they don't extract all files into one folder! You have to make sure that you have them extracted.

Another Reason why this happens is because people are running TMPGEnc from shortcuts they have made to it on their Desktop. Try running it from its exe file!

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3. Illegal floating decimal point error
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A fix for this is to disable Use floating point DCT under the quantize matrix tab in setting. However you first have to disable SSE and SSE-2, and this is how...

Click Option and click environmental setting. Click the CPU tab. Unselect Enable SSE and Enable SSE-2. Then Click ok. Now click Setting and click the Quantize matrix tab. Use floating point DCT may have been automatically unselected but if not, unselect it.

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4. Read error occured at address xxxxxxxxxxx (during encoding)
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This is also very common. The main cause of this is the source file itself! If it is an AVI file you can attempt to fix it by raising the priority of DirectShow Multimedia File Reader! This is dont by clicking option - environmental setting. Click the VFAPI plug-in tab. You will see DirectShow in the list usually with a priority of -1. Right click on the NAME (not the priority) and click higher priority until the priority is 2 and it is at the top of the list. Hopefully that will solve the problem!

If it doesnt, then another possibility is to frameserve from VirtualDUB to TMPGEnc! I wont go into this right here as a guide for it is already on the forum somewhere.

And another option, as a last resort is to select the area before you get this error message and encode that part, then encode after it and use merge & cut to make 1 file. You could do this by clicking setting, click the advanced tab. In the list you will see source range so select it and if it doesnt pop up, double click source range. You can then select before it and click ok! Then encode that part, go back later and select after itto ewncode the second part. Then, you click file - mpeg tools. Click the merge and cut tab, to join them!

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5. The error occured when ACM was initialized.
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ACM stands for Audio Compression Manager so we already know the problem is with the audio in the source file! It could be a codec problem, you should get gspot to check the file if its an avi. Also, you can try using VirtualDUB to decompres the audio on an avi file, this has fixed the problem in the past! So open the avi in VirtualDUB and do the following...

1. Click Video - Direct Stream Copy.
2. Click Audio - Full Processing Mode.
3. Click Audio - Compression. Select <No compression (PCM)> and click ok!
4. Click File - Save AVI and try it with TMPGEnc.

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6. d2v files - cannot open or unsupported.
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The DVD2AVI has to be installed correctly. The first thing you need to do is download DVD2AVI, then copy the "DVD2AVI.vfp" file from the DVD2AVI folder into the TMPGEnc folder. Also, since DVD2AVI would be frameserving to TMPGEnc, don't close it!!

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7. No audio on output file.
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This is usually caused by the compression on the audio of the source file. If it is an AVI file it is very common. With an AVI file the easiest things to do here are set DirectShow Multimedia File Reader's priority to 2 or even better demcompress the audio!

To change the priority of DirectShow, this is dont simply by clicking option - environmental setting. Click the VFAPI plug-in tab. You will see DirectShow in the list usually with a priority of -1. Right click on the NAME (not the priority) and click higher priority until the priority is 2 and it is at the top of the list. To decompress the audio for better results, do the following with VirtualDUB...

1. Click Video - Direct Stream Copy.
2. Click Audio - Full Processing Mode.
3. Click Audio - Compression. Select <No compression (PCM)> and click ok!
4. Click File - Save AVI and try it with TMPGEnc.

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8. Audio on output file out of sync
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Thisis caused by 2 different things! 1. A damaged Video Stream and 2. The audio source was loaded from a seperate file.

The first thing to remember is NEVER extract a wav with VirtualDUB from an AVI and use it as your audio source, most of the time the audio goes out of sync, instead decompress the audio. Do the following with VirtualDUB...

1. Click Video - Direct Stream Copy.
2. Click Audio - Full Processing Mode.
3. Click Audio - Compression. Select <No compression (PCM)> and click ok!
4. Click File - Save AVI and try it with TMPGEnc.

And as I said earlier, it could be a damaged video stream, in which case you might want to try AviFixed or DivFix to see if they can come up with anything.

NOTE: Always make a backup of an AVI file before running it through AviFixed or DivFix!

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9. Video output is stretched when it used to have black bars
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This is very easily fixed you will be glad to hear. All you have to do is click setting, click the advanced tab and change Video Arrange Method to "Full Screen (Keep Aspect Ratio)". That should do it!

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10. TMPGEnc seriously over-estimates file length!
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OK, if your problem is that you loaded a 90 minute file (just an example) and TMPGEnc said it was 142 minutes long or something, then this is what to do.

Click setting and click the advanced tab. Select Source Range from the list and if it doesnt pop up, double click source range. Click "move to start frame" and click "set start frame" then click "move to end frame" and click "set end frame". Then click OK and try again!

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11. Volume on Input and Output File Very Low!
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Sometimes you can have a file with very low audio and I just thought some people would like to make it a bit louder.

NOTE: This uses Audio Edit in TMPGEnc. Audio edit sometimes causes the audio to go out of sync on slower computers!

To change the volume, click the setting button and click the audio tab. Select Audio Edit and then click setting. Select change volume. 100% is the volume right now so 200% will double it or 50% will half it!

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12. TMPGEnc see's the video input but wont load the audio!
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This simply means TMPGEnc cant support the audio on the input file! If it is ac3 audio then that is the reason as TMPGEnc doesnt support ac3 audio. Get gspot and check what codec is needed for the audio, if its ac3, refer to the articles section of this site!

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13. Visual C++ Runtime Error
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Your runime files have been corrupted so the easiest thing to do is re-download them. You may have installation problems, if so, post about it in the vcd/svcd forum please

runtime files - http://www.indigorose.com/download/runtime/visualc60sp4_rts.exe

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Last Notes!
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When I find errors with TMPGEnc I will add them here, so you might not have found the solution to your problem on this thread but dont worry cause there is a whole forum there! James!


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