scratching disks

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Sunday 31.8.2025 / 01:43

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scratching disks

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andy15

Member

11. October 2006 @ 15:04

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my 360 as sudenley started scratching disks badly scratching them leaving a line in a circle all way round the disk. I origonaly used it in flat position when it started scratching i tryed up it no make difference its 100% flat surface and am not moveing it. Its as tho the laser is two high any way to lower it

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andy15

Member

12. October 2006 @ 08:40

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any 1 help

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backupguy

Senior Member

12. October 2006 @ 08:52

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you're laser has been moved forward or the disc tray is slanted, does it make a strange sound when closing the disc tray or does it have difficulty reading non damaged discs.

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YOU win some, YOU lose some, either way I WIN

andy15

Member

12. October 2006 @ 08:59

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u can hear it scratching when first booting and frezzes for a few mins you can hear it on the disk scratching i that makes sense

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andy15

Member

13. October 2006 @ 15:15

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what is it ow i fix it

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jsibiga

Newbie

14. October 2006 @ 10:12

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i have had that happen to one of my discs... i called microsoft and they said because of me moving my 360 around while its on and a disc in there... i told them i didnt do that there apparently is an error that if you keep switching positions of the 360 it messes with the laser... to solve the problem they said to play it flat for a little while after about 30 times playin it flat you can sit it up right but they said dont sit it up right unless there is no cd in there... heres what they said:

1.)take out the disc while its flat
2.)turn off the 360 completely
3.)sit it vertically
4.)turn on 360
5.)open cd tray and put in disc and it wont be scracthed
you use this method when changing its position the reason you take out the disc and when u turn it on tilted up it reconfigures the laser and will self correct itself

now the discs that are scratched you use like disc dr or something n fix them

hope this helps... have any more questions contact me

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John J Sibiga III

backupguy

Senior Member

14. October 2006 @ 11:32

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i think microsoft need to get this sorted, you should be able to move it in the first place with a disc in then this wouldnt have happened, people didnt know and bcos of that it will cost them money to fix it, it shouldve been addressed at least, or fixed.

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YOU win some, YOU lose some, either way I WIN

jsibiga

Newbie

14. October 2006 @ 12:01

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ya i kno i agree i went off on them but they told em that there would be a fix in the newest version coming up i know m$ has a bunch of gliutches with there new products but they fix them in a somewhat timely matter

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John J Sibiga III

andy15

Member

14. October 2006 @ 16:03

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well its now sscratched another copy it was flat stayed flat did't moveand left a huge ring round the disk grrrr

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jsibiga

Newbie

14. October 2006 @ 17:20

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hmm idk then call m$ most of the time they will have a troubleshooter that deal with this directly i know cuz i talked with him... he told me if it didnt fix it then i would be able to sedn it in

but im not sending it in because of the fact i now modded the case of my 360 and painted it it looks cool and all but they wont let u mod the case which i think is pretty gay... i included some pics