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cannot start service in Safe Mode???
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Java321
Newbie
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14. November 2006 @ 07:33 |
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It started with me editing some Genuine Windows warning stuff.
Which I completed in safe mode. Than when I returned to normal mode everything was fine except peer guardian2. I kept getting error message "class driver_error Startservice: this service cannot be started in Safe Mode".
I followed some (bad??) advice and disabled my firewall = Windows, and uninstalled and re-installed my Anit virus = AVG.
Now I get error message cannot start AVG in Safe Mode.
Now I'm stuck!
Have I deleted a Windows file??
Here is my HjT file.
Logfile of HijackThis v1.99.1
Scan saved at 11:26:58 AM, on 14/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\ipwins\ipwins.exe
C:\Updater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1I...Nx1DW5YNDKV9w==
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {DFE8C046-F43E-6E7F-906E-6D2909E571A1} - C:\DOCUME~1\Clark\APPLIC~1\METADE~1\FINDERROR.exe (file missing)
O3 - Toolbar: (no name) - {C004DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [explorer] C:\Documents and Settings\Jessica im hot\Desktop\Yinstall.exe
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [SOFTWARE TICK FLAG TIME] C:\Documents and Settings\All Users\Application Data\OWNSBLAHSOFTWARETICK\AxisBait.exe
O4 - HKLM\..\Run: [33sf3sR] mfcntvol.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Mes...nt.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://216.130.65.10/Remote/msrdp.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\en22l1fo1.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: lxcf_device - - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
please help.
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ddp
Moderator
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14. November 2006 @ 12:02 |
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moved to correct forum. have you tried system resore?
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Java321
Newbie
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14. November 2006 @ 12:24 |
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Yes, I restored to a point well before my changes.
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Senior Member
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17. November 2006 @ 09:11 |
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Hey there,
If I've understood correctly, your problem is with AVG telling you it cannot start in safe mode?
This can probably be solved by re-installing the software.
But however, you have some nasty stuff going on in there from looking at your HjT log.
I need you to do the following and report back to me with a fresh HjT log.
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Step 1
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*Go Start > Control Panel.
*Double-click Internet Options.
*Under Temporary Internet Files, click the Settings button.
*Click the View Files button.
*Press CTRL+A to select all files.
*Press DEL or click the Delete option at the top of the window.
*Click the Yes button on the dialog box that appears.
*After all the files are gone, close the window.
*Click OK two times.
*Close Control Panel.
And.....
ATF-Cleaner
Please download ATF Cleaner by Atribune from here. Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
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Step 2
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Install Ad-Aware and scan your computer
http://www.lavasoft.com/software/adaware/
- Download the Ad-Aware installation file from this link
- Run the installer and install with default options
- Start the program, if you are asked if you wish to update the definitions file, then say yes, and go ahead with the update
- If you are not asked, press Check for updates now and update the definitions file
- Next, press the Start, choose Perform full system scan, de-select Search for negligible risk entries, and check Search for low-risk threats is selected, then press Next
- When the scan is complete, press Next and select the Critical Objects tab, right-click inside the window and choose Select All Objects, then select next, and confirm the removal.
- Close Ad-Aware
=============================
Step 3
=============================
Install and configure Ewido Anti-Spyware
http://www.ewido.net/en/download/
- Download the Ewido anti-spyware setup program from this link
- Run the program to start installation of Ewido, accept the EULA and the default options
- Once Ewido has been installed and is running, open the Ewido window and under Your Computer's Security select Update Now, then select Start Update
- Ewido will now update it's definition files
- If for any reason Ewido cannot update, download the Full Database from here: http://www.ewido.net/en/download/updates/, execute the update file and this will complete the update
- Next, under Your Computer's Security select Scan Now, and then choose the Settings tab.
----- Under How to act? select Quarantine
----- Under How to scan? and Possibly unwanted software make sure all boxes are ticked
----- Under Reports select Automatically generate report after every scan and make sure Only if threats are found is unchecked
----- Under What to scan? select Scan every file
- Close Ewido
=============================
Step 5
=============================
Install Spybot S&D and scan your computer
http://www.safer-networking.org/en/mirrors/index.html
- Download the Spybot S&D installation file from this link
- Run the installer and install with default options
- Start the program, select Search for Updates
- A list of updates should appear, right-click the list and select Select All, then click Download Updates near the top
- Next, click Search & Destroy from the toolbar on the left side, and then click Check for problems from the top
- When the scan is complete, place a check mark in the box next to all entries marked in red, and press Fix selected problems
- Close Spybot S&D
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Step 6
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Now I would like you to run an online scan, from here http://www.trendmicro.com/hc_intro/default.asp.
1. Once up click on "Scan now. It's Free"
2. Read the Term & Use and check "Yes, I accept the Terms of Use" and then click on "Launching HouseCall"
3. Quick Select: "Scan complete computer for Malware, grayware and vulnerabilities" click "Next"
4. Let Housecall go through ALL three "Steps". It can take upto 30 minutes or more to scan.
5. Please do not use your computer whilst the scan is in progress.
6. Once the scan is done select "clean all detected infections automatically"
7. For detected HTTP cookies, select "Remove all deteccted cookies". And click "Clean Now"
8. Then a message will come up; click "OK" and let it delete the selected infections.
9. During the clean up. Note any infected files down into a .txt file in Notepad. Ready to post in your next reply.
10. When asked to perforn a full scan again click "No". And restart your computer.
=============================
Step 7
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ComboFix
1. Download ComboFix by sUB combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
=============================
Step 8
=============================
Open your add/remove programs tab and remove any of the following programs if you find them listed. These are all malware (spyware/adware) entry?s that may appear in the add/remove programs tab so IF you find the entry...uninstall the program.
180 Search Assistant
180Solutions
Active alert
Ad Service
AdTools
AdTools Service
Alexa toolbar
BargainBuddy
Bullseye Networks
CashBack
cosmi
DH
EasySearchBar
Elite Sidebar
Elite Toolbar
Freeze Clip Art
GAIN
Gator
Hotbar Outlook Tools
Hotbar Web Tools
HuntBar
Internet Optimizer
ISTbar
ISTSvc
MaxiFiles
Media Access
Media Gateway
MySearch
MyWay Search Bar
MyWebSearch
NavExcel Search Toolbar
NavHelper
ncase
Oemji Toolbar
Open Site
Preview AdService
Search Toolbar (HuntBar/WinTools)
ShopperReports by Hotbar
Sidefind
SideSearch
Slotchbar
Software Update Manager
SurfAccuracy
SurfSideKick
Upspiral Toolbar
TurboDownload
VBouncer
Viewpoint
Viewpoint Manager
Viewpoint Media Player
WareOut
WeatherBug
Web Rebates
Web Search Toolbar (WinTools)
Webhancer
WhenU (any entry)
WeirdOnTheWeb
Windows AdService
Windows AdStatus
Windows ServeAd
WinTools
WinTools Easy Installer
WSEM Update
These are Optional removals but we recommend you remove them as well.
Download Accelerator Plus
Kazaa
Kontiki
Messenger Plus
NetPumper
NewDotNet
P2P Networking
StarWare
WildTangent
=============================
Step 9
=============================
Visit http://windowsupdate.microsoft.com/
Check for updates & install all updates found.
Good luck.
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Senior Member
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18. November 2006 @ 22:05 |
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You also need remove IpWins(aware added by PurityScan) via Add/Remove Programs. Then, delete its folder located: C:\Program Files\ipwins. ComboFix will destroy PurityScan, but not ipwins. I'm not exactly sure if Ad-Aware removes ipwins.
@rav009, do you know if Ad-Aware removes ipwins?
This message has been edited since posting. Last time this message was edited on 18. November 2006 @ 22:08
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