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brand new g.r.a.w unreadable disk.........
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trigger47
Member
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25. November 2006 @ 17:41 |
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i just got a brand new xbox 360 package the came with some arcade game and g.r.a.w in the box. i got gun and the outfit with it sperately. the arcade works fine. but whenever i try loading g.r.a.w, it says unreadable disk. what should i do?
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trigger47
Member
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25. November 2006 @ 17:48 |
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forgot to mention this but "gun", and "the outfit" work perfectly. so the only game that doesnt work is g.r.a.w
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xHaydenx
Senior Member
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25. November 2006 @ 19:59 |
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Sounds like GRAW might be faulty then, doesn't it? Check for scratches, marks and everything, give it a clean, and if it still won't read, take it back and get another copy.
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trigger47
Member
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26. November 2006 @ 15:06 |
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i went back to futureshop and they said i have to bring back the ENTIRE package. OMG! COME ON! and its just to see whats wrong with graw. COME ON!
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xHaydenx
Senior Member
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26. November 2006 @ 16:34 |
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That's ridiculous. Tell them you just want a new copy of GRAW and speak to the manager. If the manager says the same thing, whack him upside the chin and see if he re-considers.
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AfterDawn Addict
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26. November 2006 @ 16:41 |
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They just want the entire package because it came in bundled. If they have to send that one game back, they have to replace an entire package that includes that game. It's not a "retail" priced game and if they replaced it with a retail priced game, they'd lose money. I understand but usually they'll bite the price if you argue and complain. Speaking to the manager can help but I'd suggest bringing the entire package back but not letting them switch out anything but the GRAW disc.
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trigger47
Member
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26. November 2006 @ 16:45 |
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oh yeah, and is there supposed to be music on the hard drive when u get it new? cuz i have a whole load that i didnt put on.
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xHaydenx
Senior Member
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26. November 2006 @ 17:16 |
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Yup, it comes with a whole lot of songs, but you can delete em if you want.
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trigger47
Member
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26. November 2006 @ 18:34 |
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Originally posted by PS2Menace:
Speaking to the manager can help but I'd suggest bringing the entire package back but not letting them switch out anything but the GRAW disc.
well "IF"........ IF they do switch it out, won't there be 1 box missing graw? or is that not really my problem?
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xHaydenx
Senior Member
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26. November 2006 @ 20:58 |
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Yup, it's not your problem. I'd feel sorry for the next guy though.
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trigger47
Member
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27. November 2006 @ 18:40 |
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ugh. i went back today and they said theres a problem with alot of G.R.A.W disks. so i have to call microsoft/ubisoft to have them send me a replacement. OMG!
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AfterDawn Addict
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27. November 2006 @ 20:00 |
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I would've said "Look here mo fugger. If that's the case then you send the damn thing back with the rest of these you have that don't work. In the meantime, give me another copy of GRAW or lose my business and I'll report your mo fuggin butts to the BBB."
They would've jumped then to help you.
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trigger47
Member
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28. November 2006 @ 11:25 |
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i wouldve done that, but im not really open. :(
so, i just called the number that futureshop gave me, waited 10mins to get of hold, and then they said they would e-mail me what to do. so i have to mail then all the graw stuff (excluding the xbox and other games) with some rna code. im still waiting for the code right now.....................
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Senior Member
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28. November 2006 @ 13:48 |
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You're much more forgiving than most of us here. I'm not hesitant to pull the BBB card on them when I get into these spots. I actually got a nice big mark against Best Buy as a corporation AND a franchise store location through a lot of anger. I'm particularly proud of that, not that it ultimately does much of anything, because people don't really check BBB lists before buying their new television set anyways; but hey, small victory.
And frankly, most of the time, store policy screeches to a halt upon the mention of BBB. It should NEVER be up to the consumer to deal with defective product that a store sells, especially when the staff indicates KNOWLEDGE of this. That's for the retailer to deal with, because they shouldn't be selling it knowing that.
They have the ability to open another copy of the game, switch the disc, and send back the recently opened package as a defect, it's not that hard.
You are so much more patient than I am. And it's a good thing for their sake, I've raised some serious H&D over 'store policy' and screwing the customer before.... Hee hee hee. I even beat Fry's Electronics, now THAT takes some effort, they're evil.
"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim |
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trigger47
Member
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28. November 2006 @ 15:47 |
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still waiting for the e-mail? probably won't get it for a while or next day atleast..............
thanks all u guys. ill keep all this stuff in mind next time i get anything. especially the BBB code. :P
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trigger47
Member
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30. November 2006 @ 11:30 |
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omg. its been a couple days now and still have not recieved an e-mail or any other response from microsft/ubisoft. what do i do?
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