Suddenly (I guess they all strat like that), I have a pop-up ballon that shows up on the bottom right of my screen (where the clock is) telling me I have some trojans or a critical system failure and I should click on the ballon to get the latest software for removal. I clicked on it and it takes me to a site (pestremoval).
I have run Spybot, adware & virusscan. I got rid of some stuff, but this keeps appearing. After several runs of Spybot, the frequency of the pop-up reduced.
Please download HijackThis.
Extract the file to a permanent folder.
Open HijackThis and click "Do a system scan and save a log file".
The log will be saved in the same folder as the HijackThis.exe file.
Post that log here.
Logfile of HijackThis v1.99.1
Scan saved at 7:12:17 PM, on 11/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\fswsclds.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\BackWeb-4476822.exe
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\Program Files\Brain Codec\isamonitor.exe
C:\Program Files\Brain Codec\pmsngr.exe
C:\Program Files\Brain Codec\isamini.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Brain Codec\pmmon.exe
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Special Utilities\HijackThis\HijackThis_v1.99.1.exe
xxteakxx, I really need your help with this matter. Now I have irritating pop-ups appear when I am on the net. How does this happen? Any help you can provide would be greatly appreciated.
Logfile of HijackThis v1.99.1
Scan saved at 5:25:48 PM, on 12/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\F-Secure Internet Security\fswsclds.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\BackWeb-4476822.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\Program Files\Brain Codec\isamonitor.exe
C:\Program Files\Brain Codec\pmsngr.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\Brain Codec\isamini.exe
C:\Program Files\Brain Codec\pmmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Special Utilities\HijackThis\HijackThis_v1.99.1.exe
