Hi,
* Run HijackThis
* Click on the Scan button
* Put a check beside all of the items listed below:
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\PROGRAM FILES\VISUAL NETWORKS\VISUAL IP INSIGHT\SBC\IPClient.exe"
O4 - HKLM\..\Run: [oe_drop_spam] C:\Program Files\DropSpam\oesrv.exe
O4 - HKLM\..\Run: [DropSpam Lifestyle] "C:\Program Files\dslifestyle\dslifestyle.exe"
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache...tup1.0.0.15.cab
* Close all open
windows and browsers/email, etc...
* Click on the
"Fix Checked" button
* When completed, close the application.
You can now do the following:
=============================
Step 1
=============================
*Go
Start >
Control Panel.
*Double-click
Internet Options.
*Under
Temporary Internet Files, click the
Settings button.
*Click the
View Files button.
*Press
CTRL+A to select all files.
*Press
DEL or click the
Delete option at the top of the window.
*Click the
Yes button on the dialog box that appears.
*After all the files are gone, close the window.
*Click
OK two times.
*Close Control Panel.
And.....
ATF-Cleaner
Please download
ATF Cleaner by Atribune from
here. Double-click ATF-Cleaner.exe to run the program.
Under
Main choose:
Select All
Click the
Empty Selected button.
=============================
Step 2
=============================
Install Ad-Aware and scan your computer
http://www.lavasoft.com/software/adaware/
- Download the
Ad-Aware installation file from this link
- Run the installer and install with default options
- Start the program, if you are asked if you wish to update the definitions file, then say yes, and go ahead with the update
- If you are not asked, press
Check for updates now and update the definitions file
- Next, press the
Start, choose
Perform full system scan, de-select
Search for negligible risk entries, and check
Search for low-risk threats is selected, then press
Next
- When the scan is complete, press
Next and select the
Critical Objects tab, right-click inside the window and choose
Select All Objects, then select
next, and confirm the removal.
- Close
Ad-Aware
=============================
Step 3
=============================
Install and configure Ewido Anti-Spyware
http://www.ewido.net/en/download/
- Download the Ewido anti-spyware setup program from this link
- Run the program to start installation of Ewido, accept the EULA and the default options
- Once Ewido has been installed and is running, open the Ewido window and under
Your Computer's Security select
Update Now, then select
Start Update
- Ewido will now update it's definition files
- If for any reason Ewido cannot update, download the
Full Database from here:
http://www.ewido.net/en/download/updates/, execute the update file and this will complete the update
- Next, under
Your Computer's Security select
Scan Now, and then choose the
Settings tab.
----- Under
How to act? select
Quarantine
----- Under
How to scan? and
Possibly unwanted software make sure all boxes are ticked
----- Under
Reports select
Automatically generate report after every scan and make sure
Only if threats are found is unchecked
----- Under
What to scan? select
Scan every file
- Close Ewido
=============================
Step 5
=============================
Install Spybot S&D and scan your computer
http://www.safer-networking.org/en/mirrors/index.html
- Download the
Spybot S&D installation file from this link
- Run the installer and install with default options
- Start the program, select
Search for Updates
- A list of updates should appear, right-click the list and select
Select All, then click
Download Updates near the top
- Next, click
Search & Destroy from the toolbar on the left side, and then click
Check for problems from the top
- When the scan is complete, place a check mark in the box next to all entries marked in red, and press
Fix selected problems
- Close
Spybot S&D
=============================
Step 6
=============================
Now I would like you to run an online scan, from here http://www.trendmicro.com/hc_intro/default.asp.
1. Once up click on "
Scan now. It's Free"
2. Read the Term & Use and check "
Yes, I accept the Terms of Use" and then click on "
Launching HouseCall"
3. Quick Select: "
Scan complete computer for Malware, grayware and vulnerabilities" click "
Next"
4. Let Housecall go through
ALL three "
Steps". It can take upto 30 minutes or more to scan.
5.
Please do not use your computer whilst the scan is in progress.
6. Once the scan is done select "
clean all detected infections automatically"
7. For detected HTTP cookies, select "
Remove all deteccted cookies". And click "
Clean Now"
8. Then a message will come up; click "
OK" and let it delete the selected infections.
9. During the clean up. Note any infected files down into a .txt file in Notepad. Ready to post in your next reply.
10. When asked to perforn a full scan again click "
No". And restart your computer.
=============================
Step 7
=============================
ComboFix
1. Download
ComboFix by sUB combofix.exe
2. Double click
combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
=============================
Step 8
=============================
Open your add/remove programs tab and remove any of the following programs if you find them listed. These are all malware (spyware/adware) entry?s that may appear in the add/remove programs tab so IF you find the entry...uninstall the program.
180 Search Assistant
180Solutions
Active alert
Ad Service
AdTools
AdTools Service
Alexa toolbar
BargainBuddy
Bullseye Networks
CashBack
cosmi
DH
EasySearchBar
Elite Sidebar
Elite Toolbar
Freeze Clip Art
GAIN
Gator
Hotbar Outlook Tools
Hotbar Web Tools
HuntBar
Internet Optimizer
ISTbar
ISTSvc
MaxiFiles
Media Access
Media Gateway
MySearch
MyWay Search Bar
MyWebSearch
NavExcel Search Toolbar
NavHelper
ncase
Oemji Toolbar
Open Site
Preview AdService
Search Toolbar (HuntBar/WinTools)
ShopperReports by Hotbar
Sidefind
SideSearch
Slotchbar
Software Update Manager
SurfAccuracy
SurfSideKick
Upspiral Toolbar
TurboDownload
VBouncer
Viewpoint
Viewpoint Manager
Viewpoint Media Player
WareOut
WeatherBug
Web Rebates
Web Search Toolbar (WinTools)
Webhancer
WhenU (any entry)
WeirdOnTheWeb
Windows AdService
Windows AdStatus
Windows ServeAd
WinTools
WinTools Easy Installer
WSEM Update
These are Optional removals but we recommend you remove them as well.
Download Accelerator Plus
Kazaa
Kontiki
Messenger Plus
NetPumper
NewDotNet
P2P Networking
StarWare
WildTangent
=============================
Step 9
=============================
Visit
http://windowsupdate.microsoft.com/
Check for updates & install all updates found.
Get back to me :-)
