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afterdawn.com > forums > archived forums > xbox - software discussion > how do i fix a dashboard service error....
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how do i fix a dashboard service error....
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Deisel
Suspended due to non-functional email address
_ 		30. December 2006 @ 06:20 _ Link to this message    Send private message to this user   
Hey,
I reflashed my bios using evom8.bin and when it restarts,I get this error message:
13 Service required. Call Customer Support

Is there anyway to fix this problem?
[ + quote]
DeadRain
Senior Member
_ 		30. December 2006 @ 06:29 _ Link to this message    Send private message to this user   
13 - kernel - Dashboard launch fail (due to missing/bad key, or anything else that would prevent it from running) and the dashboard didn't specify why it failed.

The error it gives is because of the incompatibility between the (older) dashboard (4920) that older slayer cd installs and the new dashboard/kernel versions found in some new xbox's and found in xbox's that have been connected to xbox live (when you go on xbox-live, it'll upgrade your dashboard file to i believe it is now 5659.03. This dasboard is incompatible with the dash that (old) slayer cd installs (for example 2.5 or lower) for you.

(In detail, in the eeprom chip there is a kernel which is incompatible with the dashboard (4920) that slayer installs.)

So what do you do to fix it? You can use the dashupdate found on most new xbox games! Be sure to 1st unplug your ethernet cable before you do so!!!

Besides that, just use a good installation disc and all is fine. Use a 2.6 slayer or something similar

**NOTE: this is for hardmodding, so if you have a softmod, i dont know if i can help**
[ + quote]
creaky
Moderator
_ 		31. December 2006 @ 04:52 _ Link to this message    Send private message to this user   
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