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This is a fairly common problem. Run through this checklist:
4. DMA Settings
Setting DMA mode:
Windows 95/98/ME Users
Right click on [My Computer] and select [Properties] from the menu. Click on [Device Manager], then click on [CD-ROM]. This will expand to show the CD drives on your system. Right click on a drive and select [Properties] from the menu. Click on the [Settings] tab and check that the [DMA] option is enabled.
Repeat this procedure for the remaining CD drives.
Win NT/2000/XP Users
Right click on [My Computer] and select [Properties] from the menu. Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller. Complete the following procedure:
Right click on the Primary IDE controller and select [Properties] from the menu.
Select the [Advanced Settings] tab. Check that the [Transfer Mode] for both devices is set to [DMA if available].
Repeat this for Secondary IDE controller.
Note:
In some cases older CD-ROM drives will not support DMA mode. In that case please set both devices to PIO mode.
5. Disc
a. Recording errors often occur when the disc is dirty, or has fingerprints or scratches. If an error occurred during test simulation (before actual recording), clean the disc. If you are getting recording errors, try the following.
? Use a different blank, recordable disc.
? Use a different manufacturer's disc.
? Ensure the disc is clean before recording:
- Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
- Wipe the disc from the center to the edge of the disc.
- Dry the disc completely.
b. Error during file verification
If an error occurred when the files were being verified, record the same files again using a different disc.
c. Read error when copying a disc
When copying a disc, if an error occurred while reading data from the original disc, the original disc may be scratched or dirty.
? Try cleaning the disc.
- Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
- Wipe the disc from the center to the edge of the disc.
- Dry the disc completely.
? Try using a different source drive.
- To change the drive you use to read your disc, click the Change button when asked to insert a source disc into your drive tray.
- Select the drive you wish to use from the drop-down menu.
- Insert your disc into the new drive.
? Try using copying the disc using one drive as both the source and destination drive.
When you use your recorder to both read and write to your disc, B's Recorder GOLD creates an image file of the entire disc to your hard drive and then copies that temporary file onto your blank disc. This can be helpful if the drive you are using to read your original disc is slow or unreliable.
If the problem persists, contact the drive maker.
6. Drive
If you have tried Actions 1 through 5 above, there may be a problem with your drive. Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker.
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