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BenQ DVD not working
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Siimbi
Newbie
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12. January 2007 @ 18:33 _ Link to this message    Send private message to this user   
I have a DVD burner that used to work fine. It stopped playing DVDs last week. It still can play CDs though. I have uninstalled & re-installed the BenQ software. It's still not working. I even tried a system restore. Any help would be greatly appreciated.
Thank you.
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geburuh
Member
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13. January 2007 @ 08:23 _ Link to this message    Send private message to this user   
If it will not play any type of DVD's you may have to take it out
& have the DVD laser tested. It is a separate laser from the CD
laser.

h
AfterDawn Addict
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14. January 2007 @ 01:33 _ Link to this message    Send private message to this user   
what program are you using to watch your DVDs in the computer? make sure that your program enable to watch DVD-ROMs! If using RealPlayer then go to TOOLS/PREFERENCES/MEDIA TYPES/ Then tick the box MANUALLY CONFIGURE then hit SELECT ...... then SELECT ALL. this should allow you to play your DVD with this program. What ever program you are using to view your dvd then make sure it will play the media type files of the DVD and it should play it!
Siimbi
Newbie
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15. January 2007 @ 17:39 _ Link to this message    Send private message to this user   
I tried everything but my DVD is still not working.............
AfterDawn Addict
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16. January 2007 @ 05:13 _ Link to this message    Send private message to this user   
what did you try?
Siimbi
Newbie
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16. January 2007 @ 16:31 _ Link to this message    Send private message to this user   
I tried what you suggested: I went to Tools in RealPlayer & manually selected all media types. & I did it also in Window Media Player and the DVD-ROM is still not playing movies.
AfterDawn Addict
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16. January 2007 @ 17:15 _ Link to this message    Send private message to this user   
you must be missing a codec or something. try installing K-lite codecs:
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
who knows..... it might work!
geburuh
Member
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16. January 2007 @ 17:46 _ Link to this message    Send private message to this user   
Do you have another computer you can test it in?
Reformat your HDD-- if it will not work it is time for Best Buy

h
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Siimbi
Newbie
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18. January 2007 @ 15:25 _ Link to this message    Send private message to this user   
Originally posted by IHoe:
you must be missing a codec or something. try installing K-lite codecs:
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
who knows..... it might work!

Ok, I've downloaded & installed K Lite codec Pack. I enabled all the options. The DVD-ROM still failed to play.
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