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error in gtrom flashing starview
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LEEKOP
Member
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27. January 2007 @ 11:57 _ Link to this message    Send private message to this user   
once i select bin file and click download i get this
error:model name not correct
any ideas
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rab5000
Newbie
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28. January 2007 @ 03:02 _ Link to this message    Send private message to this user   
Hi,

Also having same problem, any help much appciated.

Thanks
LEEKOP
Member
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28. January 2007 @ 06:39 _ Link to this message    Send private message to this user   
fekker to the rescue ?
Fekker
Senior Member
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28. January 2007 @ 06:53 _ Link to this message    Send private message to this user   
Which model of Starview do you have?
rab5000
Newbie
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28. January 2007 @ 06:56 _ Link to this message    Send private message to this user   
I have the Starview.

Regards
Fekker
Senior Member
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28. January 2007 @ 07:01 _ Link to this message    Send private message to this user   
Originally posted by rab5000:
I have the Starview.

Regards
Are you trying to change the model name in GTROM Loader by any chance?
LEEKOP
Member
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28. January 2007 @ 07:06 _ Link to this message    Send private message to this user   
no just choosing the bin file from the desktop , making sure app file is ticked then click download , then we get the error message
rab5000
Newbie
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28. January 2007 @ 07:07 _ Link to this message    Send private message to this user   
Yes that may be it I change the name as I thought thats what I was meant to do (it said something like that in the help section of the software)

Now I cant get rid of the names that I entered.

Do you think that has something to do with it?

Regards
Fekker
Senior Member
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28. January 2007 @ 07:10 _ Link to this message    Send private message to this user   
You do not enter anything into that box leave it at GCR 3510 and try again. You might need to download the files again if it won't let you change it back.


http://rapidshare.com/files/13529350/Starview_Update.rar
rab5000
Newbie
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28. January 2007 @ 07:14 _ Link to this message    Send private message to this user   
Okay thanks very much for your time and help fekker. just going to download the software again now, 15 mins waiting time.

I will post details of how I got on, did you see the post above from leekop, he says he hasnt tried to changed the name at all and is still getting the same problem,

Thanks again.
Fekker
Senior Member
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28. January 2007 @ 07:18 _ Link to this message    Send private message to this user   
rab5000
Newbie
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28. January 2007 @ 07:21 _ Link to this message    Send private message to this user   
Just downloaded them, opened the loader up and the names that I ebtered are still showing,

??
Fekker
Senior Member
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28. January 2007 @ 07:23 _ Link to this message    Send private message to this user   
Delete the one you have before using the new file, reboot the starview also.
rab5000
Newbie
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28. January 2007 @ 07:26 _ Link to this message    Send private message to this user   
I also have another bin file: STAR VIEW_26012007_257eE.

When I try to download it with this I get this message:

Cant open serial port

Last error: The system cannot find the file specified.

Does that mean I have a problem with my serial port?

Regards
Fekker
Senior Member
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28. January 2007 @ 07:36 _ Link to this message    Send private message to this user   
Are you using a NULL MODEM cable or SERIAL CABLE ? Try another COM PORT (2) Factory reset the Starview.
rab5000
Newbie
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28. January 2007 @ 07:41 _ Link to this message    Send private message to this user   
I am using a null modem cable, tried using all the different com ports but still getting the same message.


When I click download I make sure the model no is GCR3510 after getting the Eroor message the model reverts back to one of the names that I entered before.

Do you think this is having any effect?

Also I have bought a USB to Serial adapter as my sisters laptop does not have a serial port.

Do you know if its possible to update that way?

Thanks again
rab5000
Newbie
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28. January 2007 @ 07:50 _ Link to this message    Send private message to this user   
Sorry forgot to mention also tried factory reset, and is it possible to update with usb to serial adapter? thanks
Fekker
Senior Member
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28. January 2007 @ 09:14 _ Link to this message    Send private message to this user   
Originally posted by rab5000:
Sorry forgot to mention also tried factory reset, and is it possible to update with usb to serial adapter? thanks

Some adapters don't work too well. Check in Device Manager on your PC and check the COM PORT for the USB-SERIAL adapter is the same as the one you are trying to use in GTROM loader.
rab5000
Newbie
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28. January 2007 @ 09:21 _ Link to this message    Send private message to this user   
How do I get to device manager? Sorry I dont know much about pcs. thanks
Fekker
Senior Member
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28. January 2007 @ 09:32 _ Link to this message    Send private message to this user   
Originally posted by rab5000:
How do I get to device manager? Sorry I dont know much about pcs. thanks
Start/settings/control panel you will see an icon for SYSTEM. Open that, click on Hardware then on the button for Device Manager. Look down the list of devises to find the USB - serial adapter in Ports (click on the + to expand it. Look at the one you want and see what Com Port it has been assigned.
Fekker
Senior Member
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28. January 2007 @ 09:32 _ Link to this message    Send private message to this user   
THIS GUIDE WILL HOPEFULLY HELP THOSE HAVING PROBLEMS SETTING UP, FLASHING AND SCANNING THEIR BOXES.


1 Make sure you have and active cable feed- this will be true if you have a subbed box or a modem subscription and digital service is available in your area. If you have no subscription just because you have a cable there doesn't mean it's an active line. Or it may have been active but been disconnected at the other end in the box on your street or at the point where it enters your house. There are only a limited number of taps in these boxes, sometimes not enough for every house in the street, so if a subscribing customer needs access and they have no spare connections left they will disconnect a house that is connected if they no longer have a subscription. Or if you were subscribing and are now not it may be disconnected as a matter of course.

2 Make sure your cable is working correctly-get a new pre- crimped cable not one that you attach the connectors on the end of the cable yourself, or check the cables with a tester if you know how to do this. Also make sure all your connections are tight and secure. (on the wall and into the back of your box and the RF adapter). If you are using a splitter make sure it's working correctly and not losing too much of the signal. Test by using the feed directly without the splitter 1st. (If you need a splitter get a Qamtex or vocom one). If you have signal problems you may have a fault in the small brown box where your feed enters the house- there is an adapter there too so you may have to check the cables in there too. Water may have got in etc. Or the Tap your house cable is connected to in the box on your street maybe faulty or the cable under your road from this box to your house faulty.

3 Make sure the feed is plugged into the correct input at the back of the box- plug into the cable feed input NOT the RF input!

4 Goto the Receiver section of the forum not the talking boards and download the latest WORKING firmware. and the GT Rom loader software. If the firmware is a zipped file extract it to its bin extension. If the loader is zipped or rared extract it to its exe extension.

At present as of 26/01/07 this is 257 dated 16th August 2006- (same as 26 Jan. 2007) OR the 255 dated 22nd July 2006 also known as Cryptstar v1.1 In menu check your system information. If it shows the November 2006 firmware you may need to flash with the above or later if appropriate as this one may not work correctly in letting you access the CAS SYSTEM menu to enable EMU.

(Please remember that this applies to UK only- sometimes if you are in Eire you may have to use an older firmware maybe the 257 for your box for it to autoupdate)

5 Connect your box and PC with a Null modem cable and switch on your PC then cable box. Make sure your box is connected to the TV by a tested and working Full scart cable and the TV is set to the correct AV input that matches the scart that you are using.

6 Make sure you know which com port on your PC the null modem cable is using and make sure the baud rate is set to 115200 in device manager in system settings in control panel.

Make sure you know that the serial port on your PC is working and is connected securely to the PCs motherboard if appropriate. Its a good idea sometimes to remove all other devices such as printers/scanners or other unnecessary USB devices as sometimes there may be a conflict if the device is sharing a com port with the serial connector. This may be more relevant in older pcs with pre XP OS, such as Win 98 and you may have to alter BIOS settings to enable com ports or settings to let windows allocate them.

7 In GT Rom software make sure that you set the correct com port that matches the one that is being used in device manager. Press the Help button and read the instructions.

8 Make sure App file only is selected and click Bin File then browse to the firmware in the directory on your PC and select it.

9 You will then see "GCR 3510" in the STB model box.

10 If the box has had an older software installed which was working but no longer decrypts then switch it off at the back then back on again and tune to an unencrypted channel (No $ symbol)quickly before it gets caught in an auto-updating loop. ( Select OK and the channel list appears, move up or down to select a channel without a green dollar symbol on the right ($) & hit ok.) Make sure the channel is working then switch it into standby on the remote or the front of the box. You will then see the clock. If an older firmware is on the box and it starts to autoupdate the keys, but then sticks and then you put it in standby you will not be able to flash the box correctly. You must go into standby from a working unencrypted channel first.

11 Run the GT Rom loader flash the ROM chip by pressing Download and watch the % progress increase until you see Download completed message on your PC. DO NOT SWITCH OFF UNTIL COMPLETE! That means you see the DOWNLOAD COMPLETE pop up on pc. The Starview will then switch on again.

Its always a good idea not to do anything else on the PC while flashing to minimize the risk of corruption during the flash. And make sure you close any other running applications and make sure no
applications are scanning or start scanning during the flash. eg. Antivirus/antispyware. Or that you are downloading anything from the net. It may not be an issue but better safe than sorry as maxing out the CPU can sometimes cause the flash to fail, the last thing you want is to damage the ROM chip in the starview.

12 You can now disconnect your your Null modem cable from box and PC if you wish.

13 If you have a previously bad flash switch it off then on at the back and make sure its on standby. Then Flash as guided above.

14 If you don't know the state of the box switch it on see what happens see if there already has been a channel scan done before-meaning there are channels on it working or not. if so tune to an unencrypted channel as above then standby then reflash.

15 If No channels at all goto standby then flash as above.

16 You may want to do a factory reset then flash as above.

17 If done after flashing the 1st thing you will have to do is a full auto channel scan in the installation section of the menu.

18 you may have to alter the provider to a suitable one or scan on all to pick up the channels. Pure N*l areas have a symbol rate of 6887 whereas x C + W, Tw or om are 6952 sometimes you may have to auto scan more than once on the same provider.

19 Once completed it will tell you ....channels found, exit on the remote and enter the Parental control section of the menu. Press "i " (info) then "2004" and you will enter the CAS system menu. (alternatively from the Main Menu press 1570). Scroll down to Key EMU and switch it on by toggling the volume arrows on the remote. Then move up to Nagravision and press OK select your area provider pure N*L or another then press OK. Exit and scroll down to Default key and hit OK. It will flash "Please wait for saving" Exit all way back to main menu.

20 Select User Setup and then set your desired language. Aspect ratio- 4:3 if you have an older set or 16:9 if it's a widescreen. Set the TV type. In UK its PAL (Phase Alternate Line) or you can set it to Auto but make sure it was on the correct one before that. Video output is best set to RGB if your TV can take this through the scart but make sure the setting on your TV for that scart AV input is also set to RGB in the menu or settings area on your TV set. Otherwise use CVBS (composite signal). On the TV scart will give give you RGB output, the video scart is only composite video.

Set the time- when highlighted move the arrow to the right and Time setting sub menu appears. In the time zone area set the GMT+..:.. section. This must be correct or your EPG times will be off. This will depend on the time of year, clocks going back forward will affect this. In the UK it will be either GMT+00:00 (In winter) or GMT+01:00 (in summer). Set the Current time by scrolling down then inputing the numbers in 24hr clock. The Timer section is for setting the box to come on or off to record from for example. Remember this only works on a 24hour basis, but you can set 8 changes and repeat daily if you want.

21 In modulator use the arrows to select the output RF (radio Frequency) signal. If your box is connected to your TV with an aerial lead- again make sure the connections are firm the cable is previously tested as working and you have connected it to the correct output on the back of your box. The UK setting is PAL-I other regions may vary, in other PAL settings the picture may work but the sound may not work properly.

In Rf channel select a number that you know that there is no existing channel being broadcast on or another device outputting on such as a video/dvd or other box. Sometimes its best to select the channel on the TV you wish to use then tune to a blank area with just clear snow and save. making a note of the frequency number on the TV if you can (21 to 69). Then set the same number on the starview then fine tune your TV. If you can't note the number on the TV just go through the numbers on the starview hitting OK until the picture appears. This a pain though as you'll keep having to flick from scart to RF on your TV. The default on the Starview is 38 I think you could tune your TV to this if you want to see if there is any interference.

22 Set the On Screen Display (OSD) as preferred for time and opaqueness.

23 The S/W Transfer enables you to transfer firmware or channel order/scan data from one box to another. There are guides on this in other sections of the forum so use the search function to find out how.

24 Exit back out of the menu and check all your channels are there working. All that remains is for you to re order your channels if you wish in Channel edit in the menu the default pass is 0000. If you've changed it and forgotten the master code is 1668 then go into settings again and set it to what you want.
rab5000
Newbie
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28. January 2007 @ 09:58 _ Link to this message    Send private message to this user   
Now in device manager, cant seen to find the adapter? Not in USB section any ideas?
Fekker
Senior Member
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28. January 2007 @ 10:07 _ Link to this message    Send private message to this user   
Originally posted by rab5000:
Now in device manager, cant seen to find the adapter? Not in USB section any ideas?
Look in Ports (COM & LPT)
rab5000
Newbie
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28. January 2007 @ 10:10 _ Link to this message    Send private message to this user   
There is no ports section on my laptop.

Regards
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Fekker
Senior Member
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28. January 2007 @ 11:06 _ Link to this message    Send private message to this user   
That is why you cannot flash. You need to install one. Disconnect the USB adapter and run the installation cd that came with it.
 
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