I got hit by Drive Cleaner and I'm not sure what else and it gave me a lot of other probs. It killed Zone Alarm & Avast almost instantly. Now I'm not able to install most programs. I can't get any antivirus/spyware or any firewall to install. I did everything on all kinds of lists before posting, but I can't install most of the anti virus/spyware programs they said to. I did do all the online checks and it looks/seems better. But I could use some help. Here are a couple of the errors I get
" C:\WINDOWS\system32\ZoneLabs\vsmon.exe could not be opened "
" Local machine: installation failed Installation:
Error: Action failed for file avgamsvr.exe: creating file....
No such file or directory "
It says about the same thing when I try to load Avast, ZoneAlarm, Spybot ect. So I'm really stuck here now. I've tried to go into SafeMode and it will not let me. It keeps rebooting me in a loop to try to go into SafeMode or Normal. Please guys I'm only getting on the net to check for help. Not really wanting any new probs so I've been off line ALOT and it blows.
Thanx in advance.
Logfile of HijackThis v1.99.1
Scan saved at 9:40:51 PM, on 2/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
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KASPERSKY ONLINE SCANNER REPORT
Sunday, January 28, 2007 7:54:36 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 29/01/2007
Kaspersky Anti-Virus database records: 248052
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Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
F:\
G:\
Scan Statistics:
Total number of scanned objects: 54526
Number of viruses found: 1
Number of infected objects: 1 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:05:02
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Administrator\ntuser.dat Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Zane\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-6ea28cc6-1ac09b76.class Infected: Trojan-Downloader.Java.OpenStream.y skipped
C:\Documents and Settings\Zane\Application Data\Sun\Java\Deployment\log\plugin150_06.trace Object is locked skipped
C:\Documents and Settings\Zane\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Zane\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Zane\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Zane\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Zane\Local Settings\History\History.IE5\MSHist012007012820070129\index.dat Object is locked skipped
C:\Documents and Settings\Zane\Local Settings\Temp\hsperfdata_Zane\1748 Object is locked skipped
C:\Documents and Settings\Zane\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Zane\ntuser.dat Object is locked skipped
C:\Documents and Settings\Zane\ntuser.dat.LOG Object is locked skipped
C:\Program Files\PeerGuardian2\history.db Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\Antivirus.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\atapi.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
Can someone please help. I still can't install any antivirus/spyware/fierwall programs after what happened. I've only been getting online to check my posts. Don't want to get hit by anything else. Thanx again in advance for any help.