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command sequence error
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mgrace47
Junior Member
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24. March 2007 @ 04:25 |
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My Plextor 760A has started giving me a "command sequence error" problems. Drive worked great for first two months...now this. Happens on every burn program I have: Image Burn, Nero, etc.
Any suggestions? Plextor already replaced the drive, but I still get the error message which ruins my disks. Tks.
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AfterDawn Addict
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24. March 2007 @ 05:31 |
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Can you provide one of the burn logs?
99% of all problems are between the computer and the chair.
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mgrace47
Junior Member
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24. March 2007 @ 05:51 |
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From Nero Express---any help would be greatly appreciated. It's driving me crazy and eating my disks--some of which are expensive. Thanks in advance:
Michael Grace
1C82-803M-19E5-MAAX-4009-AE23-****
Windows XP 5.1
IA32
WinAspi: -
NT-SPTI used
Nero Version: 7.8.5.0
Internal Version: 7, 8, 5, 0
(Nero Express)
Recorder: <PLEXTOR DVDR PX-760A> Version: 1.06 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST DVD-ROM GDR8163B>Version: 0S24 - HA 1 TA 1 - 7.8.5.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : PLEXTOR DVDR PX-760A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 0 ID 1 DMA: On
DiskPeripheral : WDC WD2000JD-98HBB0 atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
PLEXTOR DVDR PX-760A D: CDRom0
HL-DT-ST DVD-ROM GDR8163B E: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2096492kB)
Free physical memory: 1553MB (1590620kB)
Memory in use : 24 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
24.3.2007
UDF/ISO compilation
10:01:56 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
10:01:57 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation started
10:01:57 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation completed (no file modified)
10:01:57 PM #4 Text 0 File Isodoc.cpp, Line 6608
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE
10:01:57 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762
DVD-Video files sorted
10:01:57 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)
10:01:57 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)
10:01:57 PM #8 Text 0 File Burncd.cpp, Line 3499
Turn on Disc-At-Once, using DVD media
10:01:57 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 2284543 (507:40.43, 4461MB)
10:01:57 PM #10 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)
10:01:57 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949
Recorder: PLEXTOR DVDR PX-760A, Media type: DVD+R9 Double Layer
Disc Manufacturer ID: MKM, Media Type ID: 001, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 0
10:01:57 PM #12 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
10:01:57 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2284544 (2284544) = #2284544/507:40.44
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2284544 blocks [D: PLEXTOR DVDR PX-760A]
--------------------------------------------------------------
10:01:57 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [D: PLEXTOR DVDR PX-760A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4678746112, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2284544 | 0 | 0x00
2284544 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
10:01:57 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
10:01:57 PM #16 Text 0 File Burncd.cpp, Line 4278
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
10:01:58 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started
10:01:58 PM #18 Text 0 File Burncd.cpp, Line 4397
Cache writing successful.
10:01:58 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed
10:01:58 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 6x (8,310 KB/s)
10:01:58 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
10:01:58 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x08b63540: Len x804
10:01:58 PM #23 Text 0 File DVDPlusDualLayer.cpp, Line 642
L0 Data Zone Capacity set to 1142336 (116E40h, 2231MB) -> OK, confirmed setting
10:01:58 PM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 669
Burning Layer 1
10:01:58 PM #25 Text 0 File DVDPlusDualLayer.cpp, Line 679
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode
10:01:58 PM #26 Text 0 File Cdrdrv.cpp, Line 9859
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 258
Book Type: DVD+R DL (14), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 146E3F h (LBN: 116E3F h, 2231 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: MKM.....
Media type ID: 001
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16..63]:
00 00 00 4D 4B 4D 00 00 - 00 00 00 30 30 31 00 40 ...MKM.....001.@
25 25 37 0C 02 2F 63 02 - 2F 63 21 23 0D 0E 14 14 %%7../c./c!#....
02 01 01 10 00 21 23 0D - 0E 14 14 02 01 01 10 00 .....!#.........
10:01:58 PM #27 Text 0 File DVDR.cpp, Line 6727
Drive: PLEXTOR DVDR PX-760A
Book Type request [PX]: DVD-ROM
Changing the Book Type was finished successfully, return code 0
10:01:58 PM #28 CDR -1207 File DVDR.cpp, Line 6356
Book Type automatically set to: DVD-ROM
10:01:58 PM #29 Text 0 File DVDPlusRW.cpp, Line 674
Start write address at LBA 0
DVD high compatibility mode: Yes
10:01:58 PM #30 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800
10:01:59 PM #31 Text 0 File Cdrdrv.cpp, Line 1338
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10:08:27 PM #131 CDR -1206 File DVDPlusDualLayer.cpp, Line 1958
Burning Layer 2
10:08:27 PM #132 Text 0 File DVDPlusDualLayer.cpp, Line 1969
Perform layer 1 to 2 jump before writing at address 1142336 (116E40h)
10:11:44 PM #133 SPTI -1023 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x2C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 1D 3C 40 00 00 20 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
Buffer x0d710fc0: Len x10000
0x00 00 01 BA 44 74 4F 40 44 8D 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 94 FD 20 02 3E 62 D2 7C 9C
0x02 43 CF 34 DC 80 84 38 BE 13 4C 10 E2 F8 04 34
10:11:44 PM #134 CDR -1023 File Writer.cpp, Line 303
Command sequence error
D: PLEXTOR DVDR PX-760A
10:13:59 PM #135 Text 0 File DVDPlusRW.cpp, Line 934
EndDAO: Last written address 1915968
10:13:59 PM #136 Text 0 File DVDR.cpp, Line 6727
Drive: PLEXTOR DVDR PX-760A
Book Type request [PX]: DVD-ROM
Changing the Book Type was finished successfully, return code 0
10:13:59 PM #137 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 6x (8,310 KB/s)
10:14:00 PM #138 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
10:14:07 PM #139 Text 0 File Cdrdrv.cpp, Line 11214
DriveLocker: UnLockVolume completed
10:14:07 PM #140 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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AfterDawn Addict
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24. March 2007 @ 06:16 |
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Quote: Last address to be written: 2284543 (507:40.43, 4461MB)
you're using good media but still very close to the edge of the disk! may cause a problem.
Quote: Recording mode: unknown Recording Mode
must be a setting in Nero somewhere that is causing this problem
Quote: 10:08:27 PM #131 CDR -1206 File DVDPlusDualLayer.cpp, Line 1958
Burning Layer 2
10:08:27 PM #132 Text 0 File DVDPlusDualLayer.cpp, Line 1969
Perform layer 1 to 2 jump before writing at address 1142336 (116E40h)
something is definitely wrong when you have a single sided blank DVD (DVD5) and it is trying to burn to a DL disk (DVD9)! are you trying to make a direct copy of a store bought DVD?
and also you are using a very new version of Nero...... maybe it's buggy and you need a more stable version to use.
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AfterDawn Addict
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24. March 2007 @ 06:22 |
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another solution might be to use a different program..... try AnyDVD and CloneDVD2! these programs are member favorites around here! you can get a 21 day free trial on these programs..... found here:
http://www.slysoft.com/en/
see if you're still having problems using these programs! Also here is a great free program, called RipIt4Me:
http://www.ripit4me.org/guide.html#start
now if you still have problems then there really might be a problem with your drive or your media you're using.... but MKM (Mitsubishie Chemical) are top notch media. I use Taiyo Yuden... strictly MIJ (made in Japan).
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mgrace47
Junior Member
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24. March 2007 @ 06:47 |
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Thanks for the response---I'm using TY media and Verbatim (recommended by Plextor). Also, Any DVD. I'm getting the same error message with Image Burn, Clone and Nero...........very puzzling........
Is it possible that Windows Update is putting bugs in our OS to prevent burning DVDs? I hate to sound paranoid, but.........????
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AfterDawn Addict
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24. March 2007 @ 06:56 |
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well...... you can always go back to when your computer was running correctly ..... it's called Restore Point..... Windows automatically makes a restore point every day..... so you can go back to that point when your computer was working properly. So if you think that a Windows update did a # on your computer..... go back before the update took affect! and then don't update your computer! you can try that.
Start/Programs/Assessories/System Tools/System Restore
and follow directions
remember.... if you installed programs or updated data or put in documents you might lose that information because Windows is going back to a date previous on your computer before you did changes! so be aware of that and save your updated or installed data so it won't be lost. I used this method plenty of times as I have an external hard drive that always is updated to what I have on my internal hard drives! I never loose anything any more!
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AfterDawn Addict
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24. March 2007 @ 07:49 |
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My 2 cents,
Seems to me that everything was working fine until the jump to the second layer and more data was written...up to address 1915968:
Quote: 10:08:27 PM #132 Text 0 File DVDPlusDualLayer.cpp, Line 1969
Perform layer 1 to 2 jump before writing at address 1142336 (116E40h)
10:11:44 PM #133 SPTI -1023 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x2C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 1D 3C 40 00 00 20 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
Buffer x0d710fc0: Len x10000
0x00 00 01 BA 44 74 4F 40 44 8D 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 94 FD 20 02 3E 62 D2 7C 9C
0x02 43 CF 34 DC 80 84 38 BE 13 4C 10 E2 F8 04 34
10:11:44 PM #134 CDR -1023 File Writer.cpp, Line 303
Command sequence error
D: PLEXTOR DVDR PX-760A
10:13:59 PM #135 Text 0 File DVDPlusRW.cpp, Line 934
EndDAO: Last written address 1915968
I see you are using a 6X burn speed. Have you tried it with a slower speed?
Why are you using a DL disc when your video will fit on a single layer?
Quote: 10:01:57 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 2284543 (507:40.43, 4461MB)
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mgrace47
Junior Member
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24. March 2007 @ 09:30 |
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Fasfrank:
The DL disk was just a mistake---grabbed the wrong one to test.
Everything worked perfectly until just a few days ago...don't recall installing anything or downloading something new. The error message just popped up for no apparent reason.
Unless somebody comes up with something from the burn log, I'll try to do a system restore. Am backing up data now.
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AfterDawn Addict
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24. March 2007 @ 20:29 |
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Why don't you post a log from one of those single layer burns if the System Restore doesn't fix things?
Good luck with the system restore.
I'm thinking it's a problem with the burner but it's hard to say at this point. Do you have a spare burner?
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