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uncfinger
Newbie
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16. April 2007 @ 02:40 _ Link to this message    Send private message to this user   
[img][/img]Hi all, can anyone help...my windows (xp) is running very slow apon startup....it loads ok but i cant do anything with it for about 15mins....when i try all i get is the programme is not responding...i have done all my scans to clear old files aetc and have defragged.. could it b that i need some more memory would this help....i have added some in the past or can anyone suggest a prog that will help with this problem... many thanks .
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AfterDawn Addict
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16. April 2007 @ 03:44 _ Link to this message    Send private message to this user   
What are your PC specs? That info would be very nice to have. Run CpuZ and post everything back here.




uncfinger
Newbie
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16. April 2007 @ 08:35 _ Link to this message    Send private message to this user   
sorry not being a brain box like you what sort of things do you need to know...not too technichal please...many thanks
Senior Member
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16. April 2007 @ 09:26 _ Link to this message    Send private message to this user   
Newbies + name calling = Solving the problem on your own.

Since folk like you tend to want to bite the hand that feeds....the only suggestion I have for you is Google. Do your own research.
AfterDawn Addict
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16. April 2007 @ 10:54 _ Link to this message    Send private message to this user   
Originally posted by uncfinger:
sorry not being a brain box like you what sort of things do you need to know...not too technichal please...many thanks
I've told you to download and run that program. It will then collect info about your PC and give you the option to save it as a log (i think - if not, write it out yourself). Then, post that info back here for us.



janrocks
Suspended permanently
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16. April 2007 @ 10:57 _ Link to this message    Send private message to this user   
There may be a slight problem with that if nothing is working at all..

Suggest boot into safe mode.. ;-)
Senior Member
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16. April 2007 @ 11:40 _ Link to this message    Send private message to this user   
You two are more lenient than I've been lately....

If the computer's having problems booting...it's not from temp files or garbage building up.

Spyware/adware/malware....viruses, trojans...and other hijacking programs need to be cleared from the machine.
uncfinger
Newbie
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16. April 2007 @ 11:54 _ Link to this message    Send private message to this user   
i am sorry i have downloaded the prog that you suggested but i dont know how to use it i cant find anywhere that says save it as a log otherwise i would have done that...sorry
AfterDawn Addict
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16. April 2007 @ 12:03 _ Link to this message    Send private message to this user   
That's your decision Morph. Personally, I can't be bothered to pick up on someone asking for help. I didn't take any affence to what he said, so it's fine.

Anyway, how to work CpuZ...

1. Extract CpuZ to the desktop (or wherever) and run the CpuZ exe (one that lokos like a pc chip)

2. Navigate to the About tab of cpuZ and find the button called "registeres dump.txt".

3. Save that file and then open it up. (shoudl open with notepad or whatever

4. copy and paste info here. Edit: Only paste the bits under headings "chipset" and "Processors Information" in the text documents here.

Also, do you have virus and spyware software installed? If so, run scans. Do you have a firewall?


This message has been edited since posting. Last time this message was edited on 16. April 2007 @ 12:05

uncfinger
Newbie
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17. April 2007 @ 08:11 _ Link to this message    Send private message to this user   
hi hope this is what you are looking for...if not i appologise in advance...many thanks Windows Version Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
DirectX Version 9.0c


Resources
------------------------------------------------------------------------------

Port I/O Space, BA=0xCF8, size=0x8
Memory I/O Space, BA=0xF0000000
Port I/O Space, BA=0xF000
Port I/O Space, BA=0xD800
Port I/O Space, BA=0xDC00
Memory I/O Space, BA=0xF6403000
Memory I/O Space, BA=0xF6400000
Memory I/O Space, BA=0xF6401000
Memory I/O Space, BA=0xF6402000
Memory I/O Space, BA=0xF6000000
Port I/O Space, BA=0xE000
Memory I/O Space, BA=0xF6404000
Memory I/O Space, BA=0xE0000000
Port I/O Space, BA=0xC000
Memory I/O Space, BA=0xF5000000
Memory I/O Space, BA=0xE8000000
Memory I/O Space, BA=0xF5010000
Port I/O Space, BA=0x1008, size=0x4
Memory I/O Space, BA=0xFEE00000, size=0x1000
Port I/O Space, BA=0x10E0
umber of processors 1
Number of threads 1

Processor 0
-- Core 0
-- Thread 0


Processors Information
------------------------------------------------------------------------------------

Processor 1 (ID = 0)
Number of cores 1
Number of threads 1 (max 1)
Name Intel Celeron
Codename Northwood
Specification Intel(R) Celeron(R) CPU 2.40GHz
Package Socket 478 mPGA (platform ID = 2h)
CPUID F.2.9
Extended CPUID F.2
Brand ID 10
Core Stepping D1
Technology 0.13 um
Core Speed 2424.2 MHz (24.0 x 101.0 MHz)
Rated Bus speed 404.0 MHz
Stock frequency 2400 MHz
Instructions sets MMX, SSE, SSE2
L1 Data cache 8 KBytes, 4-way set associative, 64-byte line size
Trace cache 12 Kuops, 8-way set associative
L2 cache 128 KBytes, 2-way set associative, 64-byte line size
FID/VID Control no

orthbridge SiS 655FX rev. 50
Southbridge SiS 964 rev. 36
Graphic Interface AGP
AGP Revision 3.0
AGP Transfer Rate 8x
AGP SBA supported, enabled
Memory Type DDR
Memory Size 768 MBytes
Memory Frequency 168.3 MHz (3:5)
CAS# 3.0
RAS# to CAS# 4
RAS# Precharge 4
Cycle Time (tRAS) 8


Memory SPD
AfterDawn Addict
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17. April 2007 @ 08:20 _ Link to this message    Send private message to this user   
That's just fine, thanks. I can't see anything wrong with your specs which would cause a problem likes yours.

When you boot up, can you get into task manager (ctrl+alt+dlt) and post a print screen of this tab.. (here's a guide on how to post screenshots)

Example:




Also, can you do the following...
1. Start > Run
2. Type "msconfig" and hit OK
3. Wait for it to open up
4. Go to "Startup" tab
5. Take screenshots of all the listed programs and post those back here for us to look at.


If you have trouble doing any of the above, do it in safe mode (see this on how to boot into safe mode).


This message has been edited since posting. Last time this message was edited on 17. April 2007 @ 08:21

uncfinger
Newbie
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17. April 2007 @ 08:38 _ Link to this message    Send private message to this user   
i have read how to do screenshots but nothing is happening when i press on the print screen button ... thanks
AfterDawn Addict
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17. April 2007 @ 08:42 _ Link to this message    Send private message to this user   
So you press printscreen and paste it into paint and nowt happens?


uncfinger
Newbie
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17. April 2007 @ 08:52 _ Link to this message    Send private message to this user   
yep just tried again but nowt happens...
Senior Member
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17. April 2007 @ 09:59 _ Link to this message    Send private message to this user   
If you have an F-Lock key on your keyboard, that's used to turn the F1 - F12 keys into F13 - F24. It also turns the PRNTSCRN button into the Sys Rq button which doesn't copy/paste (or anything else for that matter since the first days of computing). If you cannot use the PRNTSCRN button to copy/paste into paint, (or other image software app like PaintShop Pro), turn off the F-Lock key and try again.
uncfinger
Newbie
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17. April 2007 @ 11:09 _ Link to this message    Send private message to this user   
sorry but you have lost me......
AfterDawn Addict
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17. April 2007 @ 11:11 _ Link to this message    Send private message to this user   


uncfinger
Newbie
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17. April 2007 @ 11:20 _ Link to this message    Send private message to this user   
its ok i think i will leave it its getting more and more complicated i will see if more memory helps.... many thanks
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tabletpc
Suspended permanently
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18. April 2007 @ 13:14 _ Link to this message    Send private message to this user   
most likely you havent installed a new virus scanner and have pieces of spyware on your machine

here is what you need to do

go into control panel

open system

click advance which should be the last tab in the window

select the virtual memory settings option change the virtual memory like this

minimum size 1000

maximum size 2000

then select set you might have to restart after this restart go back into controll panel and click system then click the last option in the window again and change the windows performance option select adjust for best performance then click ok

after this is the machine doesn't start up you need a malware removal tool

go to www.download.com

and download Ad-Aware se personal edition you can search for it by just typing in ad aware in there search window

then install and update Ad-Aware to the latest version and run Ad-Aware do a complete scan by selecting custom scanning options and then select scan all larger files and compressed files

then run the scan

the scan should detect any malware or spyware and remove it

things not to install after Ad-Aware

do not install any internet explorer toolbars they all contain spyware including tracking cookies that can steal your info

this toolbars include

mysearch

google

lycos

msn

microsoft live toolbar

once you have finished the scan go to www.google.com and do a search for AVG antivirus free edition download it install it and update it run a full virus scan and your done

you computer should be fixed and in working order
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