After being satisfied with the trial version, I purchased the full version of Cucusoft DVD to iPod Converter v7.02. Well, now that I've purchased it, I'm running into the same problem every time: as soon as I "open" a DVD for converting, not five seconds later I'll get a message that reads that "Cucusoft DVD Software has encountered a problem and needs to close," which forces me to shut down the program. This happens EVERY time after I open a DVD. Why is this happening? I've contacted the Cucusoft people but haven't heard anything yet. I'm not about to throw away almost $40, so I'd really appreciate anyone who can help me. I am running Windows XP SP2.
I was wondering if you ever got a reply from the company. I'm having the same problem, after I click the Convert button and say yes, I want to record the current video.
If you would please post any response you get/did get from cucusoft. I am having the same problem, not with all DVD's but with some of my favorite movies, and I would like to know if there is something you can do to fix it.
A lot of times the issue is newer versions which have lots of bugs and many times you can actually solve the issues by just going to an older version. Do you still have the product key? If so then I would just uninstall and use ccleaner to get rid of any remaining registry keys left over after installation and then re install and see if that may help.
