I have popups constantly, i have ran adaware, avg free antivirus and cleaned everything it says and not helping. Here is my hijack this log. Thanks in advance for any help.
Logfile of HijackThis v1.99.1 Scan saved at 12:27:22 PM, on 7/29/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Sorry, I couldn't figure out how to edit my post, in Add or Remove Programs, I see Outerinfo size 49.83 mb. I tried to uninstall and it says need to go their website and download an uninstaller. This program showed up on my computer without my knowledge and a search shows it is bad news, so don't want to download anything else that has anything to do with this program unless it is absolutely needed. I am sure this has something to due with my current situation. Thanks in advance for any help.
You are currently using an unpatched version of Microsoft XP. It is CRITICAL that you update to Service Pack 1
Please visit this link:
Microsoft Service Pack 1
and install Service Pack 1. If you run into troubles, please post them here.
IMPORTANT: DO NOT update to Service pack 2. Doing so before your computer is clean can cause Windows to become unstable.
We will update to SP2 when you are clean.
Please post back with a HJT log and your computer running with Service pack 1, or with any problems you are having updating.
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Download and Run ComboFix *Download this file from either of the two below listed places :
*Then double click combofix.exe & follow the prompts.
*When finished, it shall produce a log for you. Post that log in your next reply
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Thanks for responding, I did post on another site, and got some help, cleaned up the infection, and have already updated to sp2. I did try to do sp1 first but couodn't find it. I was told that sp2 had all of sp1 in it and it was safe so I downloaded sp2. When I get home, I will post another hijackthis log and a combofix log. If it isn't too much trouble, would you mind taking a look to see if everything looks good. Thanks again for the response.
