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afterdawn.com > forums > software, operating systems and more > windows - virus and spyware problems > pop up problem
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pop up problem
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celtboy
Suspended due to non-functional email address
_ 		8. October 2007 @ 08:02 _ Link to this message    Send private message to this user   
can anyone advize me on this problem,it is a friend of mine,here is what he sent me in an e-mail today..

Is there any optimizer freeware you can get to clean your computer thoroughly. This f..... of a thing is starting to give problems. It constantly shuts out of things you are viewing and an optimizer thing comes up on screen. When you try to ignore it by shutting it, it tries to go to download. Yesterday none of us could sign in and a microsoft box with different options came up. I had to phone them on the number that was on screen, and they gave me code numbers to put into computer to start it up again. (I take it that was rebooting it?) Hopefully an optimizer would clean problems on computer to stop this happening.
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chwoolgar
Senior Member
_ 		10. October 2007 @ 06:01 _ Link to this message    Send private message to this user   
Boot up in Safe Mode and run virus and ad-aware scans.
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celtboy
Suspended due to non-functional email address
_ 		12. October 2007 @ 02:05 _ Link to this message    Send private message to this user   
my m8 did that and this is the results:

Number of infections found.........437

Critical........................................0

Privacy Objects..........................437


what should he do next??
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chwoolgar
Senior Member
_ 		12. October 2007 @ 02:08 _ Link to this message    Send private message to this user   
Remove all the adaware and viruses and then retart
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celtboy
Suspended due to non-functional email address
_ 		12. October 2007 @ 02:14 _ Link to this message    Send private message to this user   
ye but does he remove,, all 437 of them without losing anything valuable? can this program be trusted?


Number of infections found.........437
Critical........................................0
Privacy Objects..........................437
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chwoolgar
Senior Member
_ 		12. October 2007 @ 02:19 _ Link to this message    Send private message to this user   
Its only getting rid of the cookies (Privacy)
Try running a virus scan
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celtboy
Suspended due to non-functional email address
_ 		12. October 2007 @ 02:34 _ Link to this message    Send private message to this user   
ok will do, thanx..CB
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