Error #1020

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Error #1020

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thebiz

Newbie

12. October 2007 @ 09:03

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I'm using DVD shrink and have never encountered this error until a few days ago. Now I can't burn anything without getting this. Thanks in advance!

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=169792 bytes, created 3/14/2007 12:43:16 PM

NT-SPTI used
Nero API version: 7.10.1.0
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Nero\Nero 7\Core\
Application: ahead\Nero - Burning Rom
Internal Version: 7, 10, 1, 0

=== Scsi-Device-Map ===
DiskPeripheral : IC25N080ATMR04-0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ-830S D: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1278MB (1309616kB)
Free physical memory: 439MB (449772kB)
Memory in use : 65 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

12.10.2007
NeroAPI
2:00:26 PM #1 Text 0 File NeroAPI.cpp, Line 4529
Error #1020

Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 2:03:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[ + quote]

This message has been edited since posting. Last time this message was edited on 12. October 2007 @ 09:04

fasfrank

AfterDawn Addict

12. October 2007 @ 09:38

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Shrink is using Nero to burn with, hence the Nero log you posted.....

A #1020 error is listed in the "nero.txt" file as a "Cannot recover from calibration area" error.

I have some thoughts about that but before we go any further I'd like you to remove and reinstall Nero 7 completely. Use the Nero 7 Clean Tool to do a through job. Follow the directions. Record your Nero serial number so you don't loose it.

Reason to remove and reinstall:
I'm a bit concerned about the length of the log and the lack of a normal text error message so I want to be sure the install is non corrupted before proceeding.

Otherwise you may handle this problem as a power calibration issue. This is usually a problem with the blank media (use better see this guide) or in some cases the DVD burner you are using.(It's failing or at least needs a firmware update).

Another option you may try is to do a Windows system restore back to when Nero was working.

Edit: Added some links :)

[ + quote]

My website- http://www.dvdplusvideo.com featuring Guides by Alkohol, bbmayo, ScubaPete and me.

This message has been edited since posting. Last time this message was edited on 12. October 2007 @ 09:41

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